mycar Tyre & Auto - Helensvale Opiniões 

878
TrustScore: 4.5 em 5

4,7

Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... Ver mais

Classificada 5 em 5 estrelas

Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected. The car drives beautifull... Ver mais

Classificada 4 em 5 estrelas

I was quoted to service price when booking. It was same when I picked it up. I was advised during the day what wrong with the car and whether anything was required, which it wasn't. All ready to g... Ver mais

Classificada 5 em 5 estrelas

We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The per... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Reparação eléctrica automóvel
  3. Loja de baterias de carro
  4. Mecânica automóvel
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Helensvale

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contacto

  • Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Austrália

  • (07) 3215 8318

4,7

Excelente

TrustScore: 4.5 em 5

878 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(878)

29 299 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

My car Helensvale

I have been getting my car serviced at mycar Helensvale for years. I will not be going back again after my experience yesterday. The way I was spoken to over the phone when questioning the price of the service (I was quoted 2 different prices in store vs online) was nothing short of disgusting. The man was more concerned with proving a point to me than having any kind of costumer service skills. It was very degrading and I was in tears after this call. It’s a shame, as I have always found the staff there so friendly and easy to deal with. After this experience though, unfortunately they will not be getting either mine or any of my family’s business anymore.

23 de junho de 2025
logótipo da mycar Tyre & Auto - Helensvale

Resposta da mycar Tyre & Auto - Helensvale

Hi Cara​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Classificada 2 em 5 estrelas

It's too expensive to pay $290 for an…

It's too expensive to pay $290 for an oil change and filter. They gave me a bunch of other issues to fix with very little explanation and I felt I was rushed to pay and get out of the shop. They said go and see an engine specialist there are lots of oils leaks from unspecified locations that our "15 years experienced" tech couldn't identify

17 de junho de 2025
Classificada 1 em 5 estrelas

Charged me extra cause i had just…

Charged me extra cause i had just installed new struts and lower control arms which is fine but they did a god awful job, the steering wheel isn’t straight to start with and the car still has alot of negative camber in the front wheels and a grumbling noise and vibration when turning right or going straight.

6 de junho de 2025
logótipo da mycar Tyre & Auto - Helensvale

Resposta da mycar Tyre & Auto - Helensvale

Hi Quinn,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Classificada 5 em 5 estrelas

Great service and value

Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected.
The car drives beautifully. Wonderful job.
Highly recomend.

11 de junho de 2025
Classificada 5 em 5 estrelas

Barry's the man!

We have been to mycar in Helensvale many of times for servicing and repairs and Barry is always busy but, makes an effort to make sure that our questions are answered and our cars are fixed and ready to go. Thanks Barry! Much appreciated.

3 de junho de 2025

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