I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... Ver mais
Localização
Alterar localizaçãoHelensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected. The car drives beautifull... Ver mais
I was quoted to service price when booking. It was same when I picked it up. I was advised during the day what wrong with the car and whether anything was required, which it wasn't. All ready to g... Ver mais
We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The per... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Helensvale
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Austrália
- (07) 3215 8318
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience ..outstanding customer…
Great experience ..outstanding customer service
Poderá usar IA para responderLer mais
Was absolutely disgusted that I took my…
Was absolutely disgusted that I took my car in to have a vald tyre replaced and was told no more than 2hrs. After 2hrs I returned to collect my car only for them to hand me back my car with the bald tyre still on the car.

Resposta da mycar Tyre & Auto - Helensvale
Above and beyond a service
Being kept informed about the extra work that was required on my car was terrific.
I did notice though the unusual high mileage (8km) for the test drive.
Professional
Professional, prompt , polite and the staff member at first point of call via phone was very knowledgeable and caring .
Fixed my car earlier than…
Fixed my car earlier than expected.Allup front with cost and what was needed.
Great service every time
Great service every time. I only get my car serviced at Mycar. They never go past the quote and if anything else needs to be fixed they call to check.
Great service and good pricing
Great service and good pricing. Booked me for in to have 2 tyres and wheel alignment that day.
Customer service was fantastic
Customer service was fantastic. Was able to get my service done is a short timeframe and notified more issues and fixed them during the service
Friendly and efficient service
Friendly and efficient service. Due to having a rather large van they were able to move my booking from the original centre to one that could accommodate my vans height. Wheel alignment and tyre was done fast. Would recommend.
the customer service
the customer service, and the flexibility the staff demonstrated when dealing with my vehicle.
Great experience at MyCar Helensvale
Great experience at MyCar Helensvale. They always provide the best service and always willing to communicate and find an affordable resolution. Very thankful for the great service.
great servicing
Have always had great customer service…
Have always had great customer service at Helensvale & my last visit was handled effectively & efficiently!
My next service will be here & must ring & make a booking!
My experience at Mycar Helensvale
I was able to leave my vehicle there, go into Westfield & pass the time enjoyably & then Mycar rang me when they said they would to let me know my vehicle was ready to be collected. It was all very organised & professional.
Good experience
Efficient, helpful service. Good communication...kept me informed on the progress of the work and offered options.
Completed the work on the vehicle earlier than expected.
Prompt and efficient service
Prompt and efficient service, friendly staff, conveniently located and will happily use them again in the future.
If I could give 0 stars I would
If I could give 0 stars I would.
The team member I dealt with was rude, hung up on me and gave inaccurate information, costing me additional money I was not made aware of until collection.
After spending $2.5k there in the past 5 days, I will never use My Car ever again.

Resposta da mycar Tyre & Auto - Helensvale
They are honest with repairs
They are open about any extra repairs that need to be done and explain if they are urgent or are coming up in the future. The car is always left clean and tidy and they are always polite and helpful.
Friendly and immediate attention
Friendly and immediate attention. Job quickly and efficiently done
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