mycar Tyre & Auto - Hornsby Opiniões 

342
TrustScore: 4.5 em 5

4,7

Burdett Street, 2077 Hornsby, New South Wales, AU


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We came in on a Saturday morning and were greeted by Rudolph who managed to squeeze us in straight away and Alex was able to change the tyre immediately for a reasonable price. Overall great experien... Ver mais

Classificada 5 em 5 estrelas

Very helpful & friendly team on a Saturday morning booked in to replace brake light bulbs. Efficient, highly recommend!

Classificada 5 em 5 estrelas

I have been in Hornsby MyCar two times , in first experience I had a tyre issue , that was persists for a while even after mentioning with MG service centre in last service. Rudolf and team , helped m... Ver mais

Classificada 5 em 5 estrelas

Josh was really helpful in assessing the current status of my tyres and helping me put together an affordable and safe plan so I know the best timeframe to change my tyres, and to have my brakes chec... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Reparação eléctrica automóvel
  3. Loja de baterias de carro
  4. Mecânica automóvel
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Hornsby

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contacto

  • Burdett Street, 2077, Hornsby, New South Wales, Austrália

  • (02) 9212 8910

4,7

Excelente

TrustScore: 4.5 em 5

342 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(342)

29 299 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Prompt service

They accommodated me even though I did not book the needed service. Problem was fixed. Staff were nice and professional.

4 de julho de 2025
Classificada 3 em 5 estrelas

New Tyres (2) Overcharge vs quote

Quote for each of 2 tyres was $350 each but after fitting, I was charged $450 for each tyre. I was happy to pay for balancing / wheel alignment but the tyre price was a bit too much. I will get my tyres elsewhere in future.

3 de julho de 2025
Classificada 5 em 5 estrelas

Overall

Overall, it was great, no hassle, I was told it would be ready by 10 am, but I got a message just after 9 am saying it was ready.

28 de junho de 2025
Classificada 4 em 5 estrelas

New tyres supply and fit

No issues with the supply and fitting of four new tyres. I would have liked to see the readout from the results of the wheel alignment showing the corrections, as I have received from other suppliers in the past, but that is not a criticism.

19 de junho de 2025
Classificada 5 em 5 estrelas

Exceptional Service

Exceptional Service – Even at Closing Time!

I had a headlight go out unexpectedly and stopped by just before closing, not expecting much. To my surprise, the staff were incredibly accommodating and kind, even though it was the end of their day. They didn’t rush or make me feel like an inconvenience—instead, they quickly assessed the issue and replaced the headlight on the spot.

6 de junho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Worst experience in my time with MyCar.

Worst experience in my time with MyCar.
So much went wrong and then tried to get me to have a particular job done that I have found out this morning through another mechanic it does not need to be done.
Goes to show - change of staff can ruin a business.

23 de maio de 2025
logótipo da mycar Tyre & Auto - Hornsby

Resposta da mycar Tyre & Auto - Hornsby

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Classificada 2 em 5 estrelas

Be wary of the extra fee

I booked online as there was a promotion and paid the quoted price for a scheduled service. After the service I was told the quoted price was wrong and charged another fee. Very disappointed.

18 de abril de 2025
Classificada 2 em 5 estrelas

Guy was late opening the shop 10 min

Guy was late opening the shop 10 min

Didn’t do basics with service like refill windscreen wiper water

Also did a tyre change and advised after the fact that the tyres purchased were off road and won’t do well on highway. Read description of tyre online on the My Car website and said it is fine for highway as well. Left confused

16 de abril de 2025
logótipo da mycar Tyre & Auto - Hornsby

Resposta da mycar Tyre & Auto - Hornsby

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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