The car was returned on time. I was charged nearly 800, and generally I only got charged around $400 in the past 5 years. There wasn't a proper explanation when asked but was told that it was a big... Ver mais
Localização
Alterar localizaçãoShell Coles Express Service Station, 386 Pennant Hills Rd, 2120 Pennant Hills, NSW, AU
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Leia as opiniões dos outros
This time, it was service for the combine at 80,000 km and 90,000 km, but despite the sudden request, they were able to fit us into the schedule. Manager Luke always provides thorough explanations and... Ver mais
The guys at mycar Tyre & Auto were excellent. They were able to diagnose the engine issue with my European car, keeping me up to date and using genuine new parts. My car went in struggling to run for... Ver mais
As always, I don't have to wait long for my booking, the guys get to the point, identify the problem & fix it. Great value for money & friendly, helpful staff. I love that I'm informed of status as it... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Pennant Hills
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Shell Coles Express Service Station, 386 Pennant Hills Rd, 2120, Pennant Hills, NSW, Austrália
- (02) 9212 8907
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great job!
Very friendly service from all the staff. Car had all the repairs i asked for and the essential service. Was ready the time i had asked for.
Zed (usually at Nth Rocks) is always a…
Zed (usually at Nth Rocks) is always a pleasure to deal with. Excellence customer service.
Great service & flexibility
It was very friendly service with a great job completed
Quick turnaround
These guys sorted out an issue with a car the next day and had a great experience.
Manager and staff did their best to service the car to the necessary standards.
Manager and staff did their best to service the car well. Their mechanical knowledge is considered to be important.
It is considered noteworthy I am a long term customer and care about staff and work standards.
Attention to servicing with safety being a priority are important to communicate to the customer when the card is serviced. The current manager has demonstrated this.
Fitting in with the customer's schedule for the service were attended to. (With due consideration to the staff, my personal aim is also to have the car serviced so that it tries to avoid busy days and times for the staff. In this way, a mutual consideration is demonstrated).
Fast, friendly and at a good price
Friendly staff, finished the job ahead of time. All you can ask for really. Also more than $250 cheaper than the quote I got for two tires and a wheel alignment from VW when servicing my car. (For the same brand and type of tires)
Fixed Euro car engine problem, good price, recommended!
The guys at mycar Tyre & Auto were excellent. They were able to diagnose the engine issue with my European car, keeping me up to date and using genuine new parts. My car went in struggling to run for more than 30s to running smoothly again. I'm genuinely impressed. They did a fantastic job and were very reasonably priced. I thoroughly recommend them.
Great advice from the man at the front
Great advice from the man at the front. Efficient & friendly👍👍👍
Poderá usar IA para responderLer mais
Poor service
Poor service, water coolant started leaking a month after the service. I won’t recommend mycar servicing for your car. Tyres were ok!

Resposta da mycar Tyre & Auto - Pennant Hills
Luke and his team serviced the car well…
Luke and his team serviced the car well and had a couple of small items replaced all before mid day.
I used to visit a dealer because of…
I used to visit a dealer because of their extended warranty, but I’ve been coming here ever since and have always received superior service at a more affordable price.
Professional
Professional, Polite, efficient and managed everything they could as quickly as possible. Great job!
Abusive store manager - Worst customer experience ever…
Worst customer experience i have ever experienced. Went in for 2 new tyres to replace the front right worn tyre and rear right damaged tyre. Instructions were to fit the 2 new tyres to the front, take the front left and install it in the rear right. The store manager agreed that was best and proceeded. 2 hrs later he said it was done - 2 new tyres were in the front but rear right was still the damaged one.
I explained that hadn’t been done as discussed and expressed my frustration. He then proceeded to stand less than a metre from my face and yell at me and tell me he had stacks of things in his head, swore at me when i started confronting his behaviour and threatened not to complete the work.
Never have i ever felt this threatened and upset. Their lack of customer service and incompetence was mind boggling. I strongly urge other customers to avoid this store.
Needed to get some bulbs replaced
Service was friendly, prompt and efficient, as usual.
Super easy and pleasant experience
Chatted to the manager during the booking call and got a quote up front. Reasonable pricing and very easy process to get a regular log book service.
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