Andrew at mycar Richmond was great. Explained everything well and was great to deal with. Clear, concise and happy going. It's the little things that count in customer service. Will definitely be back... Ver mais
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Leia as opiniões dos outros
The gentleman who met me at the counter was excellent. The cost was a bit expensive and the roadside assistance was great but I couldn’t cancel my racv roadside assistance so it was not helpful. I wo... Ver mais
Friendly service with a good conversation with the mechanic on what was wrong and was fixed. Also let us know of potential futures that did not need fixing now but to keep an eye on. Quick service t... Ver mais
I had an outstanding experience with Michael at mycar Richmond yesterday. I was so stressed about my car when I arrived, but Michael’s calm and professional demeanor immediately put me at ease. He too... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Richmond
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
620 Coles Terrace, 3121, Richmond, Victoria, Austrália
- (03) 8585 7119
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly greeting and job was done on…
Friendly greeting and job was done on time, earlier than quoted when I booked the car in.
Exceptional service at Richmond mycar
I had an outstanding experience with Michael at mycar Richmond yesterday. I was so stressed about my car when I arrived, but Michael’s calm and professional demeanor immediately put me at ease. He took the time to explain everything clearly, and even though I didn’t think it would be possible to fix everything within the time frame, he moved heaven and earth to make it happen. Not only did he complete the work efficiently, but he also ensured I was back on the road safely. I really appreciated his expertise and how he handled everything with such a level-headed approach. Highly recommend!
Helpful staff
Helpful staff. Confirmed that there was a minor oil leak whilst replacing the tyres on the car and provided recommendations on addressing the issue
Poderá usar IA para responderLer mais
Extremely Dissatisfied …
I went in to get one problem fixed and discovered after l drove my car home that l have another problem which may have been caused by My Car workers. I now cannot drive my car. After the service they also forgot to put the cover back over my engine (it was left in the workshop) and l had to go back and have it put in.
It would have been appropriate if they had informed me of any other issues with my car. Together with the fact that they forgot essential components to my car and did not inform me of other issues negligent on their part.
I am extremely dissatisfied as the service cost me $1454 and l cannot drive my car.

Resposta da mycar Tyre & Auto - Richmond
Good job , on time .
They doing a good job and very friendly, I am very happy to go again next time.
can't speak highly enough of the…
can't speak highly enough of the richmond crew , a very positive experience thks for fitting me in
rob
Amazing service and very friendly
The mechanic at My Car Richmond was incredibly kind and helpful. He looked after us when our car broke down and was very good at his job.
Quick and easy
Quick and easy, on time. Went out of their way to source a new tyre
Good service and pricing and time…
Good service and pricing and time efficiency!
Great service, even better prices
Great service, great prices and friendly staff
I barely made it to Vic Gardens because…
I barely made it to Vic Gardens because my tyre was going down.
The team made room for me with no notice, fixed my tyre and I was able to continue my working day.
A great human experience in old fashioned customer service! Very rare these days!!!
Thank you guys!
Terrible experience
Terrible experience. Didnt start the job, didn’t communicate, I just asked for a tyre change. Wasted my day. Customer service was extremely rude and didn’t apologise for the poor service, only to call me ‘sassy’ when I expressed my dissatisfaction

Resposta da mycar Tyre & Auto - Richmond
Staff on front counter very good…
Staff on front counter very good customer service
smooth and easy process
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