mycar Tyre & Auto - Wallsend Opiniões 

228
TrustScore: 5 em 5

4,8

Shell Coles Express Service Station Corner of Thomas Street and Brooks Street, Thomas Street, 2287 Wallsend, NSW, AU


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a flat. The guys were clearly busy but still made time for me. I purchased 2 tires and a wheel balance and they had me back in the road quickly. These guys were friendly, knowledgeable and cl... Ver mais

Classificada 5 em 5 estrelas

The customer service was excellent, they even drove me to shopping centre as im 6 months pregnant and it was a really hot day so I was really impressed and appreciated. The service on my car they do i... Ver mais

Classificada 5 em 5 estrelas

Great customer service and quick response. After finding my battery was flat and was meant to take my car in for road worthy inspection that day they came straight to my house within 10mins of callin... Ver mais

Classificada 5 em 5 estrelas

Called in to Mycar Tyre & Auto on Saturday morning searching for globes for my car (reversing, blinker & parking light bulbs).The gentleman behind the counter was extremely helpful, even to the exte... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Reparação eléctrica automóvel
  3. Loja de baterias de carro
  4. Mecânica automóvel
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Wallsend

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contacto

  • Shell Coles Express Service Station Corner of Thomas Street and Brooks Street, Thomas Street, 2287, Wallsend, NSW, Austrália

  • (02) 9212 8951

4,8

Excelente

TrustScore: 5 em 5

228 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(228)

29 299 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Go somewhere else for sure

Came in for a pink slip, guy kept my car...called me in after 5 hours, said car failed as tail light was tinted....still charged...like he could not have said BEFORE any so called test/inspection that he could/would not pass as the tail lights were tinted [ not like you can't see a tinted tail light from a car park]. Rubbish customer care tbh, took the car to a "bigger" outfit, car met all standards and passed...funnily enough the "other readings" e.g brake, acceleration tests etc were all different to Wallsend....makes me think that guy faked the readings so he could justify charging me anyways. 100%would NOT recommend MyCar Wallsend...too many horror stories heard about them after this little incident.....

16 de setembro de 2024
Classificada 5 em 5 estrelas

Great service

Great service, fare and honest pricing with no surprise, you always know what to expect and what you’re in for!
Always keep you informed along the way with trustworthy expert staff

25 de setembro de 2024
Classificada 5 em 5 estrelas

I turned up as I had just run over a…

I turned up as I had just run over a screw and dropped in to see if it could be patched, and despite closing very soon the staff were happy to help and had me back out of there promptly. Great service, and definitely recommend for those in the Wallsend area!

19 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Easy and smooth

Great communication when booking it in. Had my options laid out, they knew my car history on file, communicated how long they needed it for.
Drop off was equally smooth and 90 minutes late I got a text saying it’s ready and I was on the road again.

16 de setembro de 2024
Classificada 5 em 5 estrelas

My car cared like it was their car

These men didnt hesitate to assist me with my flat tyre. I thought i would have to buy a new tyre. They checked condition and puncture, and assured me that it would only need a mend. All done and balanced. And not overcharged.
Thankyou for your honesty and excellent work.

11 de setembro de 2024
Classificada 5 em 5 estrelas

The service was excellent

The service was excellent, with a great attitude and high efficiency. They repaired my tire last time, and I was really satisfied with the experience

28 de agosto de 2024
Classificada 5 em 5 estrelas

Great Great Great

All staff were polite and helpful with information on products. Quick same day 4 new tyres on my car which I was not expecting but gave me the option to wait if I wanted different tyres. All three gentleman had a happy jovial demeanor, nothing was a problem. I have been coming here for a couple of years now and do not plan on going else where. Great staff Great service deserve the 5 star rating

15 de agosto de 2024
Classificada 5 em 5 estrelas

So Grateful , Use This Mechanical Service

Well again words do not articulate how amazingly helpful on a Saturday Afternoon in much need of help at knock off time the Manager and Crew where here to help me when their work load was already full. Customer Service like this is rare in this day and age and this type of care of their customer is well worth mentioning. I would recommend Wallsend My Car to anyone needing assistance because at My Car you are important that’s for sure. Not sure if the guys names here on this Saturday but please know how grateful we are for such professional service that also has that welcoming local feel. Thank you and Blessings.

3 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service and communication

Terrible service and communication, had seen the vehicle only 3 months ago and did not advise of any upcoming registration related issues.

Service and rego done and failed it for a repair that couldn’t be done at short notice leaving me stranded without a vehicle to commute to work.

Reported dirty filters at service and didn’t offer costs or replacement, only found out at collection time.

Poor customer service, if there was a minus score that would be more appropriate.

23 de julho de 2024
logótipo da mycar Tyre & Auto - Wallsend

Resposta da mycar Tyre & Auto - Wallsend

Hi David​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Classificada 4 em 5 estrelas

Bit brusque but very good

At drop-off, service was a bit brusque, but the service was performed quickly and the same person at the counter in the morning was the one that I spoke to at pickup and they were friendly and knowledgeable.

17 de julho de 2024
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Great communication, was well informed about what was needed to be done to vehicle before they did anything. Happy with my experience with this company. Will definitely use them again.

23 de julho de 2024

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