The guy i spoke to on the phone and who i handed my key too was absolutely lovely and very helpful but when it came to me picking up my car the man working was rather rude and blunt, showed no proper... Ver mais
Localização
Alterar localizaçãoWaverley Gardens Shopping Centre, 271 Police Rd, 3170 Mulgrave, VIC, AU
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Leia as opiniões dos outros
Took a tyre in with a slow leak; Ronny checked it and found that it was a problem with the valve. Didn't charge which was very good (could have put a new tube in or whatever but was honest which was a... Ver mais
Had to get an urgent roadworthy done to meet other appointment guidelines. The team atmy car waverly gardens got the job done and explained. all the details behind the process. I had spoken to... Ver mais
Sean at Waverly gardens was terrific, great service, V courteous, informative, soft spoken. Car is running well so possibly the service may be ok. I'm due to change tyres, taken appointment late June... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Waverley Gardens
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Waverley Gardens Shopping Centre, 271 Police Rd, 3170, Mulgrave, VIC, Austrália
- (03) 8585 7182
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not only value for money the friendly…
Not only value for money the friendly service by Andrew and his team and quality is fantastic. I will be back. Many thanks. Jason
Staff were friendly
Staff were friendly. Car was kept in good condition. Gave an update of the work done and some advice.
They were under staffed and under the…
They were under staffed and under the pump on the day but still did the job.
Maybe I should ask for refund…
I dropped my car in for a repair in Feb at first and they charged for inspection but never give me a quote despite of many times of request by phone calls for nearly two months.
MYCAR Waverley Gardens Job well done!
Guys at MYCAR Waverley Gardens did a great job. Went the extra mile to make sure what i needed which was on a limited time schedule was completed without a hitch. Although they were quite busy that day i felt very well looked after non the less. Keep it up fellas! Nelson
Every thing
Excellent service!
We have gone here for a few years now, 2 cars. Always great and quality service.
The team at Mycar Waverley Gardens are…
The team at Mycar Waverley Gardens are always so helpful and just make things happen. Very nice and easy to deal with, no surprises as they communicate really well what they are doing and what might need to happen next. Very happy with their service.
Pleasant person on reception desk,was…
Pleasant person on reception desk,was told a time when my car would be ready, they text to let me when it was. Great experience, got tyres at a really good price. Customer service was excellent.
Great service
Great service, reliable and friendly team. Andrew the manager very helpful and understanding. Will be making Waverley Gardens my one store for car service. Thanks guys. Highly recommend.
Lack attention
Did the plus service but tyres were not polished. Missing service reminder decal. Guys are usually helpful perhaps there were too many jobs.
Poderá usar IA para responderLer mais
Bad attitude
I had an appointment for 2 new tyres that I purchased, the appointment was for 3pm.
I had called ahead to the store and to myCar online team to leave notes on which wheel to replace and specific instructions.
the person who spoke to me (I'm guessing the manager) asked me to come at 5:30pm, which is their closing time, I couldn't understand why. He was okay to speak to on the phone.
Nevertheless, when I arrived, the attitude of the person at reception was not good at all.... it seemed like I was a burden rather than a customer, he was short with me, and I had to repeat my notes and instructions to their team at the store.
although my technical fix was completed, it wasn't a pleasant experience with myCar.
I'm leaving this review so that other customers may have a better experience.

Resposta da mycar Tyre & Auto - Waverley Gardens
Good customer service
Good customer service from the shop manager. Conveniently allowed me to store the car overnight
20,000 km service.
Communication before and during the service was excellent. They explained why a wheel alignment was needed without pressuring to get it done. The cost of the service and wheel alignment was very reasonable.
Andrew and his team did a great job on…
Andrew and his team did a great job on the car for its 90K service. Also need tyres which was fitted at the same time. First time at this workshop but came highly recommended by a friend.
Was able to fix and finish work on…
Was able to fix and finish work on short notice, very good service and highly recommend
Great customer service
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