This company is based on ethics and beyond. Showed compassion and understanding with a health situation. Offered a personal protocol and financially assisted with a device that was beyond our bu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordering was quick and easy. There have never been issues with this site. The product was described in detail, and a notice stated that it was available only once per year.
A empresa respondeu
I cannot say enough about the fabulous customer service of Mychondria. They are wonderful and will go the extra mile and then some. If you are on the fence about red-light therapy, Mychondria is the... Ver mais
A empresa respondeu
Placed my order on 11/28 and I still have not received it. VERY disappointed. Reached out 2 days ago but the issue has still not been resolved. Super frustrated. Hopefully I’m not out $1500. The c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Mychondria believes everyone deserves the chance to feel their best and live life without limits. That’s why the company exists – to empower people to naturally restore their health, energy, and resilience through the science of red light therapy. Mychondria designs high-quality light therapy devices that make clinical-grade results accessible at home. From portable solutions like the MyLight MOVE to full-body systems like the MyLight ELITE, each device uses proven wavelengths (630nm, 660nm, 850nm) to support pain relief, faster healing, deeper sleep, and improved performance. Their products combine strong light intensity, zero EMFs at treatment distance, and unmatched durability – all backed by a 10-year warranty and a 60-day trial. But what sets Mychondria apart isn’t just the technology. It’s their commitment to education, with customized protocols based on real science to guide every user confidently. Mychondria helps people take control of their health in a safe, evidence-based way – and inspires a life where they can thrive, not just get by. This is what makes Mychondria trusted by health professionals, athletes, and individuals who refuse to settle for anything less than their full potential.
Informações de contacto
Estados Unidos da América
- +12179163472
- support@mychondria.com
- mychondria.com
4,5
Excelente
44 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We had the lower third portion of one…
We had the lower third portion of one of our MyLightMax panels malfunction (specifically, the NIR lights), and when we called to troubleshoot, Darren could not have been more responsive and helpful. After exploring a few things with us, it was determined that the panel needed to be replaced. Mychondria replaced the panel and shipped it to us promptly at no cost. We are not used to this level of customer service and are so impressed. Would recommend this company!!!
1 de julho de 2025
Resposta da mychondria.com
Hi, Kate.
Thank you so much for taking the time to share your experience. We’re so glad to hear that you felt supported and cared for throughout the process of resolving your panel issue.
Providing responsive, no-hassle service is incredibly important to us, and it means a lot to know you felt that difference. We appreciate your trust and your kind words about the team.
Thanks again for choosing Mychondria and for recommending us—it truly makes all the hard work worthwhile.
Warmly,
The Mychondria Team
I had questions and they were answered…
I had questions and they were answered immediately. Excellent Customer Service Representation!! There is a reason why I purchased my red light device from this company. Outstanding!! mychondria ROCKS!!
7 de julho de 2025
Resposta da mychondria.com
Hi James,
Thank you for the fantastic feedback and for taking a moment to share your experience.
We’re so glad to hear that all of your questions were answered quickly and clearly. Providing outstanding service and support is one of our top priorities, and it’s wonderful to know that it made such a positive impression.
We truly appreciate your trust in choosing us for your red light therapy journey. Your kind words put a smile on all our faces :)
If there’s ever anything you need or any way we can help you along the way, just reach out. We’re always here for you.
Warmly,
The Mychondria Team
Great Panels!
I took my time researching different red light panels because this can be a really overwhelming experience for the consumer. I didn't even know quite what RLT was but I was hearing good things about this therapy in the wellness circles. I immediately stumbled upon Nick on YouTube and I found his videos most helpful and was impressed that I could send an email to Mychondria with my specific questions and get them answered with clear explanations. I also compared these panels to a “what to look for in your red light panel” list and found Mychondria either at the top of that list or surpassing the specifications mentioned. The 10 year warranty was also very attractive. So I bought the Elite setup for full body and was totally supported throughout the process. Once I was up and running, I devoted myself to 10 minutes front/back daily. I look so forward to my treatment time but heeded the “don’t overdo it” warning that most RLT groups caution about. I faithfully drink water before and after the treatment because it IS important. I came to RLT because I am in my 70’s and just needed a lift in my energy levels. ENERGY both physical and mental are the most noticeable gifts of the panels to me. I sleep better. My naps are 30 minutes instead of 3 hours. Truth! This therapy has made a significant difference in the way I feel. I am hoping after a few months that I will see improved skin tone and firmness. I will report back on that, but regardless of that outcome, the energy showed up right away and I simply feel better! Very happy with these high quality panels and the way they perform. Worth every cent and the customer service is exceptional and very important to me. I have support with all questions and Nick is very prompt and attentive.
18 de junho de 2025
Opinião espontânea
Resposta da mychondria.com
Hi Mary,
Thank you so much for taking the time to share such a thoughtful and detailed review. It really means a lot to all of us to hear how carefully you researched your options and how confident you feel in your decision.
I love that you’ve already noticed such a difference in your energy, sleep, and overall well-being—and that you look forward to your sessions every day. It’s wonderful to hear how you’ve made red light therapy such a consistent part of your routine.
We truly appreciate your trust and your kind words about the experience you’ve had with our team. Knowing that you feel supported and cared for is exactly why we do what we do.
Thank you again for being part of the Mychondria community. We’ll be here anytime you have questions or want to share your continued progress—we can’t wait to hear your updates in the months ahead!
Warmly,
The Mychondria Team
Nick will work with you every step of the way.
Nick will work with you every step of the way. He will answer all your questions and concerns. I just loved working with him.
27 de junho de 2025
Resposta da mychondria.com
Thank you so much for taking the time to share your experience! It means a lot to hear that working with Nick made such a positive impression. We believe in supporting our customers every step of the way, so knowing you felt cared for and confident is wonderful feedback.
We’re truly grateful for your kind words and for being part of our community. If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
Wishing you all the best on your health journey! 🌟
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.