MyDogsTrainer Opiniões 

442
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TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

Absolutely amazing! We are so glad that we found Beth! She delivered a professional service, is very friendly and willing to share her expertise and knowledge and her recommendations have all had... Ver mais

Classificada 5 em 5 estrelas

Absolutely amazing experience for me and my dog (Enzo) at My Dog Trainer. His instructor Beth was so patient, knowledgeable and great with communicating with us about Enzo. We’ve already seen such a p... Ver mais

Classificada 5 em 5 estrelas

The trainer was very helpful and continued to be helpful after the course. He was very kind and obviously patient and made a positive change to my dog's behaviour.

Classificada 5 em 5 estrelas

From the moment Winston and Maple arrived, they were in incredibly caring hands. It’s clear that everyone loves dogs and is passionate about helping them. The regular video updates during their r... Ver mais

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  1. Treinador de cães

Escrito pela empresa

Treat your dog to a residential stay at one of our UK wide training centres. A week long intensive course is the ideal way to address training issues working one to one with one of our experienced trainers in a fun engaging environment.


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4,8

Excelente

TrustScore: 5 em 5

442 opiniões

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4,8

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54 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

We started with a bit of a bump but great training achieved.

We started with a bit of a bump due to unforeseen circumstances but Paul and his team resolved the situation with great grace.
Lucie my Springer Spaniel puppy has just completed the 2 week residential training program in Surrey.
Thanks to Maisie she is now so much easier to walk to heal and stays focused — it’s made such a difference!
Maisie was absolutely fantastic throughout — friendly, professional, patient, and above all, clearly passionate about the dogs in her care.
To relieve any worries about leaving Lucie, she set up a What’Sapp group and kept us updated every day with texts and videos, it was great to see how much Lucie had improved.

The handover process could have been better although it was ok and of course Maisie gives you confidence. But the state of the Kennels and the meet and greet shed are all a bit grubby and scruffy which didn’t make you feel comfortable about leaving your dog there as you don’t get shown where they will stay so I would kindly suggest this needs to be reviewed, it would be really helpful when leaving your beloved dog there. This is why I dropped a star, please look into this as the my dog team overall are great it’s a shame this lets you down.

When I picked Lucie up, Maisie spent a full hour with me showing me everything Lucie had learned, explaining lead use, and giving really helpful advice on behaviours to watch for.
Maisie has been brilliant providing a written plan and additional information. Her knowledge, care, and dedication really shine through. I wouldn’t hesitate to recommend her to anyone looking for a professional and caring dog trainer!

27 de outubro de 2025
Opinião espontânea
logótipo da MyDogsTrainer

Resposta da MyDogsTrainer

Hi Jane,

Thank you so much for your lovely review, and for your incredibly kind words about Maisie, she’ll be over the moon to read this. We’re really pleased to hear how well Lucie did over her stay and that the updates, videos, and handover helped you feel confident continuing her training at home.

We also really appreciate your feedback regarding the kennels and meet and greet area. We completely understand that kennel environments can feel a little different or unfamiliar, especially for owners who haven’t used kennels before. Even though the spaces are cleaned and disinfected multiple times a day and designed with the dogs’ comfort and safety in mind, they naturally feel slightly different than a home setting.

That being said, peace of mind is incredibly important to us, which is why we encourage owners to visit beforehand. Seeing where your dog will stay, meeting the trainer, and getting a feel for the environment can make a huge difference, and we’re always happy to arrange that on request. We’re continually reviewing the facilities we partner with too, and your feedback is genuinely helpful.

Thank you again for trusting us with Lucie, she was such a joy to have on the programme, and we’re so glad her progress has made life easier at home.

If you need any help or support in future please do get back in touch!🤗

Warm regards,
The My Dogs Trainer Team

Classificada 5 em 5 estrelas

Highly recommend

This is my email that I sent to them following my experience. My baby went to Oxford on the 28th October till the 8th November 2025

Good evening
I can't thank you enough for the care that Orla received.

Being home is definitely a struggle especially with recall, as she is so distracted just in the garden, don't dare take her anywhere else.

Loose lead walking is so good, she is doing really well. In the day she is very distracted by birds so her interest is short, so we just do about 10-15mins. However, at night she is brilliant and we can go nearly 30mins.

Initially I had reservations as I read negative reviews but I reassured before I even went that they would love and care for my baby.

I had regular updates and videos and I am so so happy and grateful for their help.

28 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend Maisie at My Dogs Trainer …

I can’t recommend Maisie at My Dogs Trainer highly enough! My puppy, Stella, completed the 5-day residential training program and has learned so much. She’s now so much easier to walk, follows commands, and stays focused — it’s made such a difference!

Maisie was absolutely fantastic throughout — friendly, professional, patient, and above all, clearly passionate about the dogs in her care. She kept me updated every day with texts and videos, and it was lovely to see how happy and engaged Stella looked.

The handover process was smooth and relaxed, which really helped when leaving Stella there. When we picked her up, Maisie spent a full hour with me and my son, showing us the commands Stella had learned, explaining lead use, and giving really helpful advice on behaviours to watch for. She was wonderfully patient with my son, who has ADHD, and made the whole experience positive and supportive.

Since the residential stay, Maisie has provided a written plan so we can continue reinforcing Stella’s new skills and build on them further. She’s also been readily available by text, always happy to answer questions and offer advice.

All in all, it’s been an excellent experience from start to finish — Maisie’s knowledge, care, and dedication really shine through. I wouldn’t hesitate to recommend her to anyone looking for a professional and caring dog trainer!

3 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We sent our staffy Ralph in quite…

We sent our staffy Ralph in quite anxious and reactive to other dogs on walks. He’s always been so sweet and loving but never listened on the lead or his recall. He spent a couple of weeks with Beth, who throughout was so patient and good with him. He quickly responded to her prompts and teaching, weekly we saw huge progress. Walks are now more enjoyable with new commands he listens to. Thank you so much Beth and everyone at MyDogsTrainer. Beth is great and a godsend!

3 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Cannot recommend Beth enough

Cannot recommend Beth enough! She’s been helping Ralph since April and the difference in him is amazing. He used to be anxious and had terrible recall, but she’s given him so much confidence and it’s made life so much easier. Beth has worked wonders with my 5-year-old Staffy and I’m so grateful for all her help! Thank you so much Beth, appreciate everything you have done!

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My Miniature Pincher Penny

My Dog Penny, had an amazing trainer called Maisie. Before Penny attended the training, she use to jump up on people, after training she no longer jumps on people and children, my dog listen to my commands, she walks heel to heel with me and no longer crosses over me when we go for walks .I highly recommend this company, for training your dog.

20 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Maisie is excellent… Service needs reviewing!

We took our Stanley (Working Cocker Spaniel) for 2 weeks training with Maisie. We discussed what his training needs were and what behaviours we needed some help with. Maisie was really lovely and friendly set up a WhatsApp group and gave us daily updates on Stanley’s progress and videos of parts of the training sessions. When we collected Stanley Maisie spent an hour showing us what he had learned and how we could continue once home to reinforce the training. We have to say, Maisie is a credit to the company and her profession.

However, what is extremely disappointing is to find out that despite spending nearly £1.5k on a 12 day course, you’re met in a shed, a quick chat, then your dog is taken away. The very least we expected was to see where our beloved Stan would be staying and the facilities and conditions he would be kept in. We got no such thing. It appears that the blanket and toys we were asked to bring remained unused, especially as when we picked him up, some of his stuff was missing and had to be “found”.

Great training, cannot fault Maisie, but the company needs to pay more attention to its paying clients who are placing their beloved pets into the hands of strangers, at great expense. We would like to suggest an urgent review of the handover experience.

6 de outubro de 2025
Opinião espontânea
logótipo da MyDogsTrainer

Resposta da MyDogsTrainer

Hi Liane!

Thank you so much for your lovely feedback about Maisie, she’ll be over the moon to hear how much you appreciated her updates and all the work she did with Stanley! He really was such a sweetheart to have on the program. 🐾

We’re so sorry to hear you felt a little disappointed with the drop-off experience. Just to clarify, the “shed” is a purpose built reception office where all handovers take place to keep things calm and comfortable for the dogs. We’ve found it’s far less stressful for them when our team walk them through to the kennels, rather than owners having to leave them directly. It ensures a happier experience for the dog.

We’re always more than happy to show owners around the kennels beforehand if they’d like to see where their dog will be staying and many clients choose to view the kennels in advance of their booking which is something we can always arrange on request.

As for Stanley’s belongings, we completely understand how important they are. Sometimes we’ll use our own bedding if the items brought in aren’t suitable for kennels, but everything is always kept safe and returned at collection.

Thank you again for your feedback and kind words, it really does mean a lot to us and helps us keep improving every part of the experience. Give Stanley a cuddle from all of us! 💛

Classificada 1 em 5 estrelas

No improvements

My dog has been home a week now after a 12 day stay 10 days of intense training,no improvement in lead walking, was told I would be recieving some feedback in a few days,never happened.poor choice by me, would not use again Ps the action pack was sent after the trainer read this review,went back to the office and saw it was undelivered.communication was poor at best as your trainers horse was sick. I heard nothing for four days,dose make me wonder if he was trained on those days,

6 de outubro de 2025
Opinião espontânea
logótipo da MyDogsTrainer

Resposta da MyDogsTrainer

Hi John,

We’re really sorry to hear you feel disappointed.
The feedback you require was a full and detailed handover that was sent to you immediately after your dog’s stay, and our trainer has since followed up to resend it for you. We still haven’t had a response from you which of course makes it difficult to continue and complete training.

Our residential program also includes 12 weeks of aftercare support to help you continue the training at home, as it’s normal for some dogs, especially high drive working breeds, to need a little time and consistency to adjust after returning home.
Your dog has only been home for one week, so it’s still very early in the process and why we include and recommend utilising the support following the stay especially within the first week, to ensure a smooth transition.

We’re always happy to support our clients and would really encourage you to get back in touch so we can help guide you through the settling-in period and make sure you get the best results from the training.

Kind regards
The My Dogs Trainer Team

Classificada 5 em 5 estrelas

Can’t recommend this company enough

Can’t recommend this company enough, we have been really struggling with our 18 month old Labrador with her recall and lead walking. It’s still early days but we can already see a big change. Beth was her trainer and she was superb, going above and beyond her duties and even came with us to get a vaccination to help calm our dog down. We were initially wary about it working but can say we definitely made the right decision.

19 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Review for Maisie

Review for Trainer Maisie specifically.

Maisie came into our training journey with MyDogs later down the line, and we could not be more grateful.

Not only did she get straight to the cause of our little Murphy’s reactivity within two days.

She implemented clear training techniques, she really listened to us and her communication was excellent, and thorough. She even drew us a little picture of Murphy to take home with us!

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Goofball Willow's Experience

Firstly, thank you Beth for showing Willow the love and care she deserves.

Willow came to us as a rescue. She's never had a home and lived her life on the streets. As a result of this, she's extremely wilful and has her own agenda....Little to no recall and reactivity to cars and headlights.

Since her 3 weeks with Beth she has shown no reactivity to cars or headlights. It's early days, but the signs are positive. Her recall yesterday on her first big walk were fantastic. 18 out of 20 times she came back. The two she failed on were due to her need for a paddle in the river 🤣

She has the basics for 'place' when we want her in her bed, and will continue to work on this as instructed.

We were kept up to date throughout Willows stay and were provided with a comprehensive information pack to continue the training.

I've always agreed that its the owners that require the most training, sticking to agreed commands and continuing what the dog has learned. Willow has a great foundation now and that's all credit to Beth 😀

3 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Maisie!

Maisie has been nothing short of amazing with our Labrador puppies Reggie and Ronnie. We gave her a big challenge with training two 4 month old littermate puppies. Maisie focused on our three main concerns which were lead walking at the same time, controlling their playfighting and enforcing recall. We were kept up to date daily via a WhatsApp group including training videos and detailed explanations of how their day had gone. We were even invited down midway through their stay to take part in a practical training session together. On our handover, Maisie spent a lot of time showing us everything they had learned individually and teaching us the skills to continue at home. We also have a written training plan to refer back to as well as life time support. We have only had them home for 24 hours and can already see a difference and huge improvement on our previous concerns. It was also evident from the videos that Maisie sent us that Reggie and Ronnie enjoyed spending time with Maisie and the training was fun, engaging and productive. They definitely have a friend for life in Maisie, we cannot recommend her highly enough.

4 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My dogs experience

My dogs had a 19 day stay for a more intense training to help with reactivity and to socialise with other dogs for more confidence.
They are completely different dogs now but in the best way possible. Beth the trainer has been fantastic and always sending updates with pictures and videos.
It’s been a great experience for them and I can’t thank Beth and the team who manage the kennels enough!!

19 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not recommend.

Do not recommend.

Disappointed to say the least! Thousands of pounds on a program we thought would be great with the reviews and talking to the staff on the phone they were very confident they could meet our needs without a problem. Well… after a 10 day stay our dog came back exactly the same!! No communication or help from the company and we are now left to spend more money on a new trainer!!

1 de outubro de 2025
Opinião espontânea
logótipo da MyDogsTrainer

Resposta da MyDogsTrainer

We have carefully checked our records and have no record of any client by this name. We pride ourselves on keeping in close contact with owners throughout their dog’s training, providing regular updates and a full handover at collection, followed by continued support at home.

We would never leave an owner “without help,” and our many genuine clients can attest to the progress and support they receive both during and after their dog’s stay.

Classificada 5 em 5 estrelas

The new improved Bo’

Oh my word, Caitlin is an absolute genius, Bo is a changed dog, in the best way, the changes suggested in his diet combined with the alterations to his care have worked wonders. I can’t thank you enough, nor can Bo!! Please feel free to email, call or text for updates or just to chat “dog”

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

BEST Experience from MyDogsTrainer!

I can’t put into words how grateful I am for what the team at My Dogs Trainer have done for Clay. Before his stay, life with him was stressful, he barked at every dog we saw, pulling and reacting to the point where walks just weren’t enjoyable anymore. I felt constantly on edge whenever we went out.

From the moment I dropped him off, I knew he was in the right place. The staff were so welcoming, and it was clear straight away how much they genuinely care about the dogs. I was kept updated regularly which really reassured me, and the handover at the end was brilliant, supportive, patient, and full of advice I could actually use.

The change in Clay has been unbelievable. He’s calmer, more focused, and he no longer barks at every dog we pass. Walks have gone from being something I dreaded to something I look forward to again. The difference it’s made to my day-to-day life is huge, there’s just a real sense of calm and control now that I never had before.

I’m beyond thankful to the whole team for the care, effort, and love they put into Clay’s training. It really has changed things for both of us.

14 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I am absolutely devastated by the…

I am absolutely devastated by the experience I had with this company, and I feel it’s my duty to warn other dog owners before they put their trust — and their beloved pets — into their hands. What Duchess went through during her two-week stay is something I will never forgive, and the fact that months later no one from this company has even bothered to follow up speaks volumes about their lack of care, accountability, and basic professionalism.

Before boarding, I personally spoke with the owner. He reassured me that Duchess would be well looked after, that her training would be reinforced, and that her needs would be met. I trusted his words — and that trust was completely betrayed.

When I picked Duchess up, I was horrified. She was filthy, with feces embedded in her fur, and she came home with a UTI. The only reasonable explanation is dehydration and a total lack of sanitation and hygiene during her stay. This is not a minor issue — it is a clear sign of neglect. The conditions in the kennels were appalling. The smell when I dropped her off was overwhelming, and it was clear the kennels were not being cleaned properly. Staff even admitted that none of the comforts I had sent with her — not even her bed — were provided. She slept on a bare kennel floor for two weeks, in 34-degree heat, with no proper care or consideration for her wellbeing.

This in itself is unacceptable. But then comes the so-called “training” that I paid good money for. Training was promised, yet it was absolutely non-existent. Duchess had already made progress with another trainer before her stay, and I expected this company’s program to build on those foundations. Instead, she came home exactly the same, if not worse — with no new skills, no reinforcement of the basics, nothing. It is now painfully clear that she wasn’t trained at all. She was simply left in a kennel, neglected, for two weeks while I was led to believe she was being worked with daily.

What makes this whole situation even worse is the complete refusal to take responsibility. I raised my concerns immediately. I reached out multiple times — by phone, by email, and even directly to staff — and months later I still have not received a single proper response. No apology, no explanation, not even an acknowledgment. To spend that much money, to put my trust in professionals, only to have my puppy returned sick, dirty, untrained, and clearly distressed, and then to be ignored entirely, is beyond comprehension.

This company should not be operating if this is how they treat animals in their care. Dogs are family members, not paychecks. They deserve safety, hygiene, compassion, and enrichment — none of which Duchess received here. Instead, she endured two weeks of misery, neglect, and possible suffering, and I was left with a sick puppy, a broken trust, and a deep sense of anger and betrayal.

I would strongly urge anyone considering this kennel or training program to look elsewhere. If you love your dog, please do not subject them to what Duchess went through. This has been the most distressing experience of my life as a pet owner, and I wouldn’t wish it on anyone.

4 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend Yasemina

We had the lovely Yasemina as our trainer. She kept us updated and we saw a big difference in Rosie from when we collected her. Previously, we struggled to take Rosie out because of her reactivity but we have learnt techniques to keep her attention when we are out which has made a huge difference. Our walks are now pleasant. Really appreciate all the work Yasemina did with Rosie and we would highly recommend her.

7 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Spent £4000 on 3 weeks training for my…

Spent £4000 on 3 weeks training for my 2 German shepherds,3000 for training and 1000 for boarding in a 3 star rating kennels,in 3 weeks i had 4 updates of which i had to ask for!on collection day it was raining at the hand over so was poor and was told i would receive a call at 6pm that evening to go through everything,that call never came!also on collection i noticed that one of my dogs had a bright red nose with 3 lumps on it,when i asked if he had been bitten or what happened the trainer hadn’t seen it which was a surprise to me as if he was being trained a lot then you really couldn’t miss it! Was asked if i had any antiseptic and was told to put on the wound when i got home!!as she thought it was because he had been barking through his cage! Also the day after i noticed my other shepherd had a wound under his bottom jaw,when i sent a email complaining about all of this a was told it would be looked into and I would receive a response with in 48hrs 2 weeks later still haven’t ! I don’t believe my dogs had been trained for 3 weeks or even a couple of days!!!! Also when i picked them up there was a comment about my dogs not pooing in their gage which i thought was strange and now i think that was because they where left for long periods in their cage and she was surprised they waited for that long to go to toilet!!!Dont waste your money with this company shocking experience for me and my family and god knows what my 2 dogs went through !!!!! STAY CLEAR!!!! INTENSIVE RESIDENTIAL DOG TRAINING SPECIALISTS, WHAT A JOKE SHOCKING,Reply to your comments, as i said in my second email to you yesterday,i never received your email that was promised within 48 hours also i have also told you that we had been very reluctant to put our 2 boys in kennels first of all but felt reassured by yourselfs on the quality of care and training they would receive and I’m sorry to say this wasn’t the case!! So now we are reluctant to give you our 2 boys again!and if your trying to say this isn’t a true representation of your buisness I’m sorry to say it was in our case!!

20 de setembro de 2025
Opinião espontânea
logótipo da MyDogsTrainer

Resposta da MyDogsTrainer

Jon, we were very saddened to read your review. We care deeply about every dog entrusted to us, and it is always upsetting to hear when someone feels disappointed.

We addressed this matter with you directly at the time and within the time stated despite your claim of “2 weeks”. We even forwarded this response on to you again for reference to ensure there was no reason to continue to claim otherwise. We went above and beyond our usual policies to offer a resolution. To date, we have not received acknowledgement of this from you.
We understand your frustrations, but we do not feel your review reflects the standards we uphold at My Dogs Trainer.

Our trainers are highly qualified and knowledgeable, delivering positive, professional training tailored to each dog, and we partner exclusively with licensed boarding facilities to ensure the very best care and environment.

As a small business, reviews have a significant impact, and we truly rely on honest reviews to reflect the standards we work so hard to maintain.
We feel it is disheartening when feedback does not reflect the steps we have taken to resolve a situation.
As you can see from the many positive reviews we receive, this is not representative of the service or standards we are known for.

That said, we would welcome you contacting us directly or responding to our attempts to resolve the situation with you, as before, we can do our very best to find a reasonable solution.

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