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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... Ver mais

Classificada 5 em 5 estrelas

I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. Th... Ver mais

Classificada 5 em 5 estrelas

Easy to navigate website--My exotic fruit.com Great service from start to date of delivery with good updates prior to delivery. produce well packaged and of very good quality. Very pleased with my... Ver mais

Classificada 5 em 5 estrelas

I came across My Exotic Fruit by chance after the company I’d been using for the past two years suddenly disappeared. I send a fruit basket every month to my elderly aunt in London, so consiste... Ver mais

Informações sobre a empresa

  1. Serviço de encomenda de comida online
  2. Mercado de fruta e vegetais
  3. Grossista de fruta e vegetais
  4. Loja especializada em frutas
  5. Grossista de fruta

Escrito pela empresa

On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

252 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Really great ‘My Exotic Fruit’

I am so happy to have found ‘My Exotic Fruit’ - amazing service and communication along with quality products that came beautifully packaged. Will definitely be ordering again and again. Highly recommended.

9 de maio de 2023
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Thank you for this lovely review! We're so pleased to hear how highly you rate our rare fruits and customer service.

Classificada 5 em 5 estrelas

Absolutely adore MyExoticFruit

Thought it's time for another review, as I've ordered a couple more times since my last review haha; after checking my confirmation emails, it turns out that I've ordered from these guys 4 times within the first month of discovering them!

I am so happy and impressed with the quality of their products, as well as their service though.

They go above and beyond to make sure that everything is okay and so far every single one of my orders has arrived in perfect condition, beautifully and carefully packed (in recyclable packaging too, which is super important to me), every single bit of fruit has arrived in one piece, fresh and if something arrived unripe, it ripened perfectly (and tasted just like the ones I had back in the tropics!), the parcels were sent out quickly and with full tracking information and there was one time when something I ordered was out of stock, but I was quickly informed about this via email and even received a phone call from the warehouse when they were packing my order, apologising about the situation once again and was offered a replacement/swap!

I absolutely cannot fault My Exotic Fruit, thank you so much for the high quality products, service and for existing! :)

5 de maio de 2023
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Resposta da My Exotic Fruit

Thank you so much for reviewing us again! We're so so happy that you rate our company so highly and that you are consistently impressed with the quality of your orders and our customer service. We really appreciate your custom!

Classificada 1 em 5 estrelas

Diabolical

This company did not deliver my fruit which was a present.. The customer service was poor. No proof of so called delivery was offered and Colin, the owner tried to bully me in writing and on the phone.
The competitor company Exotic Fruits.co.uk is EXCELLENT and I would highly RECOMMEND.
To this day they have not provided proof of delivery nor a refund. Save your money folks. Nond of the reviews for this company are verified.

7 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have long searched for a eshop that…

I have long searched for a eshop that would deliver exotic fruits to remind me of my childhood and I am well happy and excited to say that My Exotic Fruit has found a loyal customer, me! The fruits have come in within the same week of ordering with a lovely email notifying of when they’re expected! The fruits are absolutely divine, well packaged and in impeccable condition! I am grateful for your services - thank You! I am already looking at what my next order will be! (Fruits ordered so far soursop, papaya, mangosteen, guava & burro banana)

13 de março de 2023
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Thank you so much for this lovely review! We're so happy to hear how highly you rate our service and how much you enjoy our rare fruits!

Classificada 5 em 5 estrelas

Great company, fresh fruit, huge variety

Great company with a huge variety of fresh exotic fruits you can’t get anywhere else. I placed an order and it arrived a few days later also coming with free online tracking. The fruits were extremely fresh, ripe and great tasting! Overall I would definitely recommend this company to anyone who is interested in strange and exotic fruits like me!

28 de janeiro de 2023
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Thank you so much for this fantastic review! We're so happy to hear how highly you rate our range of rare fruits!

Classificada 5 em 5 estrelas

1st time ordering i wasnt too sure but…

1st time ordering i wasnt too sure but glad I did...order on Tuesday night received Thursday morning super fast super well pack I will order again and again thank you

9 de fevereiro de 2023
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello Tyana,

Thank you for sharing your positive feedback regarding our speedy delivery and super fresh produce.

Our warehouse team work to high standard to ensure only the best produce is picked and packed to be sent to your home.

We always aim to dispatch within three working days, however we always aim to source, pick, and pack your produce sooner and exceed expectations.

Again thanks for your positive feedback and we hope to see you using our company again soon.

Many thanks,
Derry
Co-owner

My Exotic Fruit

Classificada 1 em 5 estrelas

Very awful

Very awful! a coconut jelly? There was no jelly at all; only unfavourable water. I thought the coconut water from my local grocery store was superior. I only ordered this to sample the original jelly that was affixed to the sensitive coconut, as none of my coconuts contained jelly. felt ripped off for the cost! Will not at anyway suggest.

31 de janeiro de 2023
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Resposta da My Exotic Fruit

Hello Crosmin,

I'm very sorry to hear that the lack of naturally-occurring jelly in the coconuts you received has completely tarnished your experience with us. Considering that the thickness of the coconut jelly is entirely in the hands of mother nature, not in our control, I do think your 1 star review is unfair and not wholly representative of your transaction with our company.

It is possible for fruits to sometimes not taste or grow as expected, if that's the case we will always endeavour to resolve any issues in a fair way and of course in favour of our customers. It is my view that you have not been ripped off, rather that the coconuts had less jelly than you were expecting and therefore you were unable to enjoy them as intended. If anything we have both been short-changed by mother nature herself. A disappointing outcome for both parties at present but please do still feel free to reach out to our team by email for resolution.

Many thanks,
My Exotic Fruit

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. Fast delivery and great communication. Thank you!

27 de janeiro de 2023
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello Sim Ma,

Our emails team aim to respond to any queries within 24 hours to ensure a smooth transaction with us at My Exotic Fruit.

We are also always available to take any calls, you can fire away with any questions you may have for our knowledgeable team.

Thank you for your positive feedback!

Many thanks,
Derry
Co-owner

My Exotic Fruit

Classificada 5 em 5 estrelas

Such a pleasure to deal with

Such a pleasure to deal with! Professional and efficient!

24 de janeiro de 2023
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello Vladimir,

It sure was also a pleasure to supply you with our produce.

We look forward to helping you again soon.

Many thanks,
Derry
Co-owner

My Exotic Fruit

Classificada 5 em 5 estrelas

Probably the best exotic fruits…

Probably the best exotic fruits delivery in UK.
I ordered Mangos, no surprises tasty and fresh fruits.

2 de dezembro de 2022
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello,

We consider ourselves to be the UK’s leading online exotic fruit retailer so I’m happy that your review supports our bold statement! I’m glad you enjoyed the mangoes and the good news is that mango season is just starting to ramp up after a few months with only a few varieties available. The very first of the Indian mangoes just arrived today, if you’d like some more mangoes please email Isabel our customer experience manager, she’ll be able to help you out.

Many thanks for your custom,

Colin

Managing Director

My Exotic Fruit

Classificada 5 em 5 estrelas

Quality Fruits & Great Customer Service

I love ordering my fruits from this company Always a great wellbeing treat! My items are always prepared with care and the fruits are of great quality. Customer service is always a pleasant and satisfying experience. Always worth the buy.

7 de outubro de 2022
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello,

It’s great to hear that you love ordering your fruits from us! Eating healthy is an important step to looking after one’s wellbeing, we’re glad that you choose our exotic fruits for your wellbeing treat. It seems all round we are doing things right for you at the moment but of course if anything ever falls below your expectations please let us know!

Many thanks for your custom,

Colin

Managing director

My Exotic Fruit

Classificada 5 em 5 estrelas

Really lovely fruit

I got the small box of mixed fruits but I wouldn't have described it as small, it had a little bit of lots of different fruits and the box was hefty. The fruit was fresh and came with 2 cards to notify what was ripe and ready, and what needed to be left a few days. All of it was delicious and considering it was delivered, it was in just as good nick as fruit you'd buy from a shop because it was very well packaged.
I'll definitely be treating myself to another bigger box soon, looking forward to seeing what's in it

3 de novembro de 2022
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello,

Thank you for your feedback on our small exotic fruit selection box. I’m glad you consider this box to be of good value for money (small boxes contain 14 to 18 varieties of exotic fruit for any readers of this reply). Id like to thank you for your commitment to come back and try another one of our exotic fruit selection boxes, its returning customers like you that we are so grateful for!

Many thanks for your custom,

Colin

Managing director

My Exotic Fruit

Classificada 5 em 5 estrelas

Delicious!

My exotic fruits is by far the best company I’ve ever ordered exotic fruits from! They have a massive selection from all over the world in different options (dried,fresh etc) the fruit always arrives in great packaging to ensure its safe in transit, not to mention how quick the delivery is. They send cards on how to store the fruits when you receive them, which is great! The customer service is amazing too!

7 de novembro de 2022
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello,



Thank you so much for your positive words! It’s an honour that you consider us to be the best company you’ve ordered your exotic fruits from. We’re proud of our large selection of tropical fruits which we’ve carefully curated over the last 9 years. Im pleased to hear that your fruits are always arriving in good condition and swiftly. Our overnight courier companies are part to thank for that. I will pass on your comments regarding customer service to our office team. Please do let us know if there’s anything we can improve, your continued feedback is very important to us.



Many thanks for your custom,

Colin

Managing director

My Exotic Fruit

Classificada 5 em 5 estrelas

Excellent company

Excellent company. Fruit is as described, if the individual fruits are a little smaller than advertised then they give you more. Delivery is very good. I have ordered from them lots of times. When I have had the occasional problem they have dealt with it promptly, professionally and always courteously. I can't recommend them more highly.

22 de setembro de 2022
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello ,

Thank you for your glowing review of My Exotic Fruit!

It’s great to hear you are happy with your purchases with us and I’m happy to hear that if there ever has been a problem we have dealt with it to your satisfaction. We always aim to offer good value for money, giving extra fruit when they are small is one of the ways we do this. Thank you for recommending our company, I hope readers of your review act on your recommendation and try out www.myexoticfruit.com

Many thanks for your custom,

Colin

Managing director

My Exotic Fruit

Classificada 5 em 5 estrelas

Amazing team and delicious fruits…!

I have been purchasing from MyExotic Fruit since 2019. The quality of each piece of fruit, wrapped carefully as well as the amazing selection really stood out for me. The fact that they listen to their customers, are readily accessible to answer any queries and also have offers available keeps me coming back.

12 de outubro de 2022
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello,

Thank you so much for sticking with us since you first purchased in 2019!

Our team in the warehouse work hard to ensure that the fruits arrive perfectly with our customers so it’s great to hear you have noticed that. I will pass these positive comments onto the warehouse team. 

We will always do our best to listen to and implement improvements based on our customer feedback. Please never hesitate to share your thoughts and feedback with us.

I hope you continue to shop with us.

Many thanks,

Colin

Managing director 

My Exotic Fruit

Classificada 5 em 5 estrelas

Good variety of fruits and great to…

Good variety of fruits and great to access fruit we wouldn’t usually get in the UK. Pleased with recent delivery, particularly the soursop and will continue to buy from my exotic fruit. Good customer service quick responses. When I did have an issue, they were swift and on the ball in rectifying it. Deffo recommend.

9 de outubro de 2022
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello,

Thank you for your review. We aim to offer the most diverse range of exotic fruits of any company in the UK, including of course as you mentioned fruits that people can’t usually find in local grocery stores and supermarkets. As far as we are aware we still have the best range of tropical fruit of any company in the UK! Good to hear that we resolved your issue satisfactorily, sorry there was an issue in the first place.

Thank you for the recommendation and also thank you for your continued custom,

Colin

Managing director 

My Exotic Fruit

Classificada 5 em 5 estrelas

Happy purchase

I never thought I will enjoy my favourite fruit once again until I came across exotic fruit, fruit supplier. Reliable with good fruits. Very happy

18 de agosto de 2022
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello Samira,

Thank you so much for leaving us a review and I'm glad we've been able to provide you with your favourite fruit! You won't be able to reply here but let me know which fruit it is! (you can email us). If there's anything you need please feel free to reach out to the team by phone or social media. We look forward to receiving your next order.

Yours fruitfully,
Colin
Managing director
My Exotic Fruit

Classificada 5 em 5 estrelas

Lucky Winner

I was a lucky winner in a raffle recently. My prize was a basket of fruit provided by My Exotic Fruit. Once we had all of the fruit identified we understood which was already ripe and which needed time to ripen. Over time all have ripened and have now been eaten and enjoyed. A particular favourite was the atemoya (custard apple). Thank you for the very enjoyable experience. I will return for another selection soon.

17 de setembro de 2022
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logótipo da My Exotic Fruit

Resposta da My Exotic Fruit

Hello,

I’m glad to hear you enjoyed the exotic fruit basket prize we donated for a local charity raffle. The sweet atemoya fruit are a favourite of ours too when they are in season in the spring and summer. We look forward to seeing you again soon for another selection of exotic fruit.


Many thanks,

Colin
Managing Director

My Exotic Fruit

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