MyFirst Opiniões 4769

Charged a £400 deposit for a 18year old, found way better deals for under half the price the next year and tried to cancel to be told that the cancellation quote is £232!!! More than i pay monthly while i was being quoted £60 a month elsewhere without a black box in my second year of driving. Id recommend avoiding them, or at most using them for your first year and leaving before the second. Customer service was nice but the cancellation fee and prices they offer in the second year are absolutely extortionate. Expensive deposit, hunt you down for mileage and can find cheaper better options out there.

Tom was a pleasure to deal with and genuinely felt like he was giving me the best possible service and price . I completely appreciate speaking to a person over anything Ai generated. Would highly recommend 👌🏻

Very helpful and got it all sorted in 20 minutes

Called up My First to change a few details, Cole answered and was profession quick and effective. Very helpful and would going with my first insurance because of the friendliness and the efficiency of the team.

Very polite and helpful

Everything was sorted very quickly.

Lucas was absolutely amazing in helping me find the best quote for new driver insurance!

Great customer service helped and made sure everything was sorted and fixed

very lovely and nice

Matt was excellent - sorting all the details of the policy change and getting a good price for me. I am delighted with his service and thoroughly recommend him.

Connie was brilliant. She was really polite and helpful reassuring us with a problem we have starting our policy.

Great help I’m very happy.

Great service by Lilly, Very friendly and helpful. Very easy and quick query dealt with.

AVOID may look cheapest option but it will cost you a lot more in the long run. They charge high deposits for young first time drivers then within the first month cancel your policy for so called modifications, for example a window sticker or wind deflectors and say it an undisclosed modification. Customer service very poor company’s a scam!!!

I find it very amusing that my first can reply to theses comments and not to direct complaints to themselves. Reading the reply to the above everything was declared at the point of taken out the policy! My first need to stop making excuses and ripping off young drivers.

Customer service is excellent thanks so much from Liam made the whole thing really easy !

Great service, very informative happy to be on the road with them 😊

I was connected with Constance Clifton who immediately understood that we were wanting additional insurance for parent (mother) of new driver with Former UK and now French driving licence. The application was dealt with on the spot and by the end of the call we had an insurance agreed and paid for and valid from same day. This was much more than I had hoped for. A thoroughly friendly and helpful service.

frequently highlight that staff are patient and helpful, specifically for young drivers or parents setting up policies.