Myfluffyfriend 

We recently bought a second dog bed from here, we bought one previously from then about four years ago, the difference between them is unbelievable! the first one oozes quality nice and firm sides soft base but thick and comfy, velcro strips so you can remove the inside components for washing, lovely, The more recent purchase! well what a disappointment!!! totally different quality, cheap material, no firm sides almost flat centre, and most importantly unable to take apart to wash the internal components! you have to wash the whole bed in one go, very heavy when wet even after a 1200 spin cycle, I will definitely NOT buy another dog bed from them in future,

I ordered a bed for my puppy which is a german shephard . . I have been waiting on her bed for 3 weeks. Which is still not delivered. The company is sending me the wrong size also.. I odered a bed for my puppy from another company.So i want a refund from this company..Since i have no use for a small bed for a large dog

I ordered one item it came late ,but since then I have had 3 more larger amounts taken from my debit card.

I ordered one of the beds. It took 2 1/2 months to get. It is very flat with virtually no cushion for your pet from the ground. According to their website, they offer a full refund within 30 days of receipt of the item. I have sent 3 emails and have not heard back. Shoddy service and poor product.

Follow up review - despite a response from this company to my previous review saying they would finally make contact with us still the disgraceful lack of customer service continues! 5 emails now sent requesting a return - why a return cannot just be initiated is beyond me. Still no response - we're no further forward despite trying for the last 2 weeks to simply receive instructions on how to return an item to this company. Please avoid this company at all costs they are a disgrace!

I ordered 2 beds 2 weeks ago and nothing product has been sitting in LA this whole time . Avoid this company

Main gripe is that these come from China, so any returns are basically out of the question. That information isn't apparent when ordering. However, they did offer 15% refund instead. (Big deal). I reckon you need the next size up to their recommendations as far as breeds concerned. One I received was too small but too expensive to return.

I should have known better. Any company whom doesn't offer a phone number to talk to a live person for customer service purposes usually has something to hide. In this case they don't deliver. I ordered one these pos beds from this pos company on October 25th. They stated that I would receive it in 4 to 10 days. It's now 11 and the tracking hasn't moved since day 1. I emailed them several times
And received the same response that I shouldn't worry and they are monitoring the situation. The only thing they're monitoring is the money they're stealing from pet owners. The biggest tip off of this company is the tracking they supply. Same message for 12 days.The package hasn't moved since day 1. Since when does USPS post that they're waiting. I'll tell you when. When they don't have the package because it's coming from another country. You think this scam company would tell us where they are located? Not this one.Next: They offered a deal on the internet that was supposed to be for $36.00. Without me knowing they hit me for $44 with the excuse that it was due to the size of the bed. I played the fool but they are going to learn the hard way that they screwed with the wrong person. I am only just beginning.

Bait and switch, false advertising.

Ordered two beds for my dogs and it took 3 weeks to arrive. Once they arrived I realized I was duped. The beds on the website are shown to be large and thick. When they showed up they were small and thin. The only way these beds can be made suitable is by placing them ON TOP of another bed.

When I made the payment to "MyFluffyfriend" my bank immediately sent me a notice asking me if my purchase was legit. I should of cancelled the order right at that moment.

Absolute rubbish company. I believe it originates from China but posing as English/European. Dog bed I ordered was awful. Not a hope of returning it. Got 30% refund and took the bed to charity shop.

Ordered a dog product from them and it was absolutely dreadful. Not at all like the description so attempted to return it, only to be told the return address was in China!! Considering the item was shipped from a warehouse in the uk, this is bordering on the fraudulent. Closer look at the website reveals no address or phone numbers. Their T+C's even state that they are not responsible for the accuracy of the content on their OWN website. Unbelievable. Avoid at all costs.

I thought I would wait and get some use out this before rating - I received this a month and half ago.
First off was not happy at the money spent vers quality, the product is the same as Bath Mat materials. the XXlg bed was not deep and luxurious as the pictures show. It says machine washable, thinking you could Unzip it and wash, but no, unless you have an XL machine - you're going to the laundroMat.
The Blanket was definitely overpriced!! it s equitant to a bath mat!! it s matted and nasty looking now after a few washes. Very Very disappointed. The web site is VERY misleading.
I wish I could get some money back, but this is a lesson learned.

Waited weeks for this super thin small bed. Very disappointed with the quality. It’s so thin and flat with a little cushion in the middle. Don’t purchase unless you have a super small dog. NOT for big dogs.

The bed is not bad. Thinner than expected, but my plans were for it to be on top of another bed.
As others, my dog had a blast when it first arrived playing with it like it was a toy.
All in all not a bad bed for the price.

Size Large is very small, it may be big enough for my cat. Waited weeks for shipping and very disappointed.

Easy to order, affordable, delivery as expected with in the timescale and my Molly seems very comfortable.

Other than how it was shipped (there was nothing to protect the product from being cut when opening), so far, so good. I love the apricot color and my pup is resting on it as I type. Hoping it relieves some of her anxiety when I'm at work. Very nice product.

I noticed the ad for the gorgeous Anxiety Relieving bed and it sounded and looked just what my ‘anxious’ Daisy needed. Daisy is a rescue and can be really nervous. Well she just loved her new bed - she is the picture of tranquility in it. I’d recommend to anyone with a fluffy friend.

My three Labradors each have one and they love them. It supports the hips and they curl right up and snuggle the beds. We call them the Lab nest. Great investment and machine washable on a gentle cycle.

We weren’t sure if the dogs would like them when we ordered them. Especially based on the very good price. But our two boxes love them and lay on them now and I forgotten about the more expensive ones we bought. It’s been a great product for us.