⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Ver mais
A empresa respondeu
First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Ver mais
A empresa respondeu
I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Ver mais
A empresa respondeu
- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Ver mais
A empresa respondeu
Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.
J & S House, CW9 7LU, Northwich, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
- Bought the bags on the 19th August.
- Reached my mailbox in Singapore on the 31th August
- Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price is 30% off and free shipping. Will repurchase from myfoxbag again for these reasons.
- Take note: Item came without fjallraven box packaging. All 2 bags and shoulder pads are bubble wrapped before the standard delivery black plastic packaging.

Resposta da My Fox Bag
Purchased as gifts, but quality known. Prompt delivery in secure packaging.

Resposta da My Fox Bag
Overall great product. The Customer Service Agent in Messenger was very helpful in providing clarification. It was great to be able to get this high-quality product at a discount also. The product took 3 weeks to arrive in the Philippines, but I'm not complaining because it was free shipping due to the promo at that time.

Resposta da My Fox Bag
Very difficult to return items. Small time frame to return and even when I tried to sort a credit receipt, could not find a link anywhere to do this

Resposta da My Fox Bag
Very fast delivery considering it came from England to Philippines. It reached my daughter’s 1st day of school in time. Packaging is secured and intact and the product is in a very good condition. Will definitely buy again.

Resposta da My Fox Bag
Happy with what I purchased. All items that I ordered are in good packaging. Good price too. Thanks.

Resposta da My Fox Bag

Resposta da My Fox Bag
it was really quick! even the delivery only took a week even tho im living across the globe! love it!

Resposta da My Fox Bag
I bought Kanken bag and I received here in UAE what I expected. it was safe and fast transaction

Resposta da My Fox Bag
Easy to navigate website, well designed giving confidence of authenticity. Speedy delivery.

Resposta da My Fox Bag
I paid for express shipping but there were apparently some issues with the shipping company and as such, I still have not received my bag after a week. I am here, however, to give a 10/10 review for the fantastic customer service assistant, Becky, who is doing their best to help me out. I reached out to them via email and they have been communicating with me and trying to help me get my bag ASAP.

Resposta da My Fox Bag
Great choice, excellent service and delivered early. Very pleased, would deffo recommend.

Resposta da My Fox Bag
Excellent as always !!
Super speedy exchange process from Australia!

Resposta da My Fox Bag
delivery is much faster than expected! thank you! am very happy with my purchase and the delivery speed!

Resposta da My Fox Bag
Had trouble getting my first order, however, customer service agents were quick, responsive and very helpful. My second package came very quick (I ordered internationally) I love my bag and I would definitely order from my fox bag again.

Resposta da My Fox Bag
This is my second purchase.
First purchase was perfect and landed quite fast .
My second bag meant for my son's Birthday did not arrive in time due to address being wrong on the label even though it's auto filled and has the same address as the first bad I bought few months ago.now it's being returned from Singapore back to UK again . Wondering when I will get my birthday gift sent out again.
Please ensure label is correctly printed . Please also update me on status of the fate of the bag

Resposta da My Fox Bag
Very quick delivery! I love my new bag and wouldn't hesitate to shop here again.

Resposta da My Fox Bag
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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