⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Ver mais
A empresa respondeu
First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Ver mais
A empresa respondeu
I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Ver mais
A empresa respondeu
- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Ver mais
A empresa respondeu
Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.
J & S House, CW9 7LU, Northwich, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service. Ordered a Kanken Mini, which was too small, returned & had the refund within a few days. Meanwhile, I had ordered a slightly larger bag, which was perfect and was delivered within a few days of ordering. Would definitely recommend this company.

Resposta da My Fox Bag
I ordered a bag in late July and still I haven't received it, and I believe I will never receive it after I contacted costumer service at least twice and haven't had any satisfactory answer, on top of that they have a spam mail problem which I fall for it despite all the warning signs, since I was really desperate for the bag that I wanted for so long but finally I had enough money to spend, where I lose ABOUT TRIPLE THE PRICE OF THE BAG and froze my bank account to make sure they won't steal more. I would not recommend this website to anyone.
Fast delivery, great prices & very helpful customer service. Thank you!
My kanken arrived safely and pretty fast. Less than 48 hours and i already had the backpack. Excellent service!
Excellent little airline underseat bag with useful pockets. Great quality though zips could run smoother. Very lightweight. Excellent quick service too
I first was really hesitated because i thought if i didnt biy at the oroginal fjallraven shop i would be scammed but after two days of ordering the bag arrived in the perfect condition. The delivery is free after 50£ which is super. The team of My Fox Bag is really amaizing because it replies to your emails really fast. And the prices are worth it. I bought a Fjallraven Kånken 15 inch which I was inspired by Ruby Granger. I will always buy fjallraven things at this shop it is the best.

Resposta da My Fox Bag
I knew what bag I wanted to purchase so shopped around to see if there was a site I could buy it with a discount, which led me to My Fox Bag.
Had super fast deliver, welcoming discount and great service!
I love my Kanken Mini Art bag. Thank you!
repeat orders.
complete availability of goods.
competitive price.
free shipping worldwide.
I placed an order for multiple items on 28th June for next day delivery. The parcel turned up when expected, but unfortunately one of the items they sent was incorrect.
I contacted customer service for a return, however there was apparently an issue with their inbox getting spammed, so I did not receive a reply until I chased them a couple of days after.
I sent back the incorrect item using the prepaid returns label, posted on 5th July and confirmed delivered by Royal Mail 7th of July.
I have yet to hear anything back from customer services, and have chased via email twice with no reply.
I’d either like the item I ordered, or a refund!
They were very kind. I asked them for a quote in Mexican pesos and they worked it out. Thank you
Good price for the Green Re-Kånken backpack at a discount. Speedy delivery, arrived in no time. I love the backpack.

Resposta da My Fox Bag

Resposta da My Fox Bag
Each of my 3 orders have been delivered to Australia with no problems. Products as pictured and described, postage 1-2 wks. Would like to see an AUD conversion table though.

Resposta da My Fox Bag
I never received my backpack; The return time is 25 days, I consider it too long and added to that I had to pay the backpack charge on my credit card as if I had received it. Very bad international delivery service royal mail. They should send with DHL or UPS

Resposta da My Fox Bag
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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