I decided to try myfujifilm for printing my son's school photos. The prints are fantastic quality, great colour, perfect detail. They arrived quickly and very well packaged. The pricing is good value... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was looking for somewhere to get some small photos printed from a professional photo shoot to be given as gifts for Christmas. Was happy to pay slightly more than cheaper prints but didn’t want to pay... Ver mais
Two orders out of four went missing - one has been reprinted the other still not. Their orders numbers do not relate to book titles so it becomes very confusing. Shame, their product is actually good.... Ver mais
A empresa respondeu
Use them for photo prints as the quality is still top tier compared to other brands which have seen a decline in paper and image quality. Delivery speed is also excellent and range of print sizes is g... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
myFUJIFILM is the one stop shop for all of your photo printing needs. As our original specialism, photo prints on Fujifilm’s high quality photographic paper are available in a large range of sizes, giving endless possibilities for displaying memories in albums and around the home. Canvases, acrylic glass prints, aluminium prints, posters, panoramic prints, photo collages and Photobooks are also available for creating a work of art for you or a loved one’s home.
Informações de contacto
St Martins Business Centre, St Martins Way, MK42 0LF, Bedford, Reino Unido
- myfujifilm_uk@fujifilm.com
- myfujifilm.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 11% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product & fast delivery!
Jeg læste nogle meget negative…
Jeg læste nogle meget negative anmeldelser om MyFujifilm, men min oplevelse var helt anderledes – og virkelig positiv.
Jeg bestilte en række billeder, og de blev leveret hurtigt, langt før den angivne deadline. Alle billederne var i flot kvalitet og præcis som forventet – eller bedre! Jeg er meget tilfreds med både servicen og resultatet.
Tak for det hurtige og flotte arbejde – jeg vil helt klart bestille igen og kan varmt anbefale MyFujifilm.
Two orders out of four went missing
Two orders out of four went missing - one has been reprinted the other still not. Their orders numbers do not relate to book titles so it becomes very confusing. Shame, their product is actually good. Customer service is lacking. Wish I'd seen their abysmal ratings here before ordering.

Resposta da Myfujifilm
Item Not Received - Truly Awful Customer Service
Truly awful customer service, I placed an order more than a month ago and have not received an update and the MyFujiFilm team have since been ignoring proceeding emails regarding this. I spent a host of time on this photo project as a gift and the last email I received indicated that they were not even aware of the order. My money is still with them and I will be looking at contacting trading standards regarding this to attempt to retrieve what I paid.

Resposta da Myfujifilm
Photo project deleted WITHOUT notification and before the 30 day stated timeframe
My project was deleted WITHOUT Notification before the stated 30 day deletion deadline. I spend hours and hours on a special photobook only to discover that after Christmas my project was deleted. I contacted customer service and they can not even recover it. So poor!

Resposta da Myfujifilm
They sent the wrong stuff and it is…
They sent the wrong stuff and it is just before Christmas. They do not offer any compensation and they want us to send back the wrong stuff before they send us the new, which means we will have to wait even longer. Then they whant us to take pictures of everything to prove their mistake!!!! It is really bad customer service and you do not get any support!!! I do not trust them at all, I will never order from them again, ever!!!! They take no accountability for their mistakes, they let the customer take all the responsibility and consequences!
Beware-After 30 days they delete your stuff!
Spent hours uploading pictures and setting up 2 photobooks and was waiting for someone to send me another image for inclusion before ordering. When I logged back in to do this I discovered they had deleted the photobooks and the images I had uploaded. After using the website contact form twice I finally received a reply stating they delete projects after 30 days! Nowhere did i see this on the website and they didn't even email any kind of a warning. I don't have this issue with other companies offering a similar service so I will not be using them again if they don't resolve this. Appalling level of customer service.

Resposta da Myfujifilm
Incorrect order and ignoring my emails
Incorrect order and ignoring my emails. No contact number available.

Resposta da Myfujifilm
Ordered 21 photos, did not arrive. NO response from company!
I placed an order with myfujifilm.co.uk on 9th January for 21 photos. The photos were special to my mother and she was looking forward to having physical copies of the photos. I received NO e-mail since the date I ordered to tell me if or when my order was being dispatched. I received NO updates at all.
I contacted their customer service department to ask for an update regarding my order. The woman on the phone told me they do not handle these problems and gave me an e-mail instead? I'm not sure what the point of the customer service phone number is if they can't even do some basic item tracking!
I e-mailed MULTIPLE e-mail addresses belonging to myfujifilm.co.uk and I have not received a SINGLE response from them. The service from this site is absolutely awful. Do not be fooled by all the positive reviews. I have since claimed a refund from PayPal.
I will not be returning and will warn others not to either.
Excellent quality, easy to use, fast service and good value
Excellent quality enlargements which were received the day after ordering. I will definitely use them again.
Grosse déception, je ne travaillerais plus avec ce site ! De plus impossible de retourner voir mon evoi et ma commande sur le site....
J'ai envoyé via internet 117photos10*15brillant le 15/08/22.
Mon épouse vient de coller les photos dans des albums.
Quelle déception !
Les photos sont ternes, aucunes couleurs et une teinte grisées sans contraste.
Je suis très déçu...
Good quality photos
My photos arrived quickly, super quality. Very happy I decided to use Fujifilm.
Flera riktigt dåliga upplevelser
Har flera riktigt dåliga upplevelser med fujidirekt nu. Gillar vissa format de har, så har återkommit trots att jag haft problem, men nu var det sista gången. Kvaliteten på bilderna går inte att lita på, jag har framförallt haft problem med svartvita bilder och generellt deras funktion autokorrigering, där man inte ens kan granska innan beställning.
Nu senast köpte jag julkort som blev helt oanvändbara då de kom fram dagen innan julafton och alltså hade noll chans att nå fram till släkt och vänner i tid. Gjorde beställning 12 dec, fick bekräftad produktion och att frakt var bokad strax därefter men sedan fastnade de hos Postnord. Deras kundtjänst förstod inte överhuvudtaget utmaningen eller varför jag inte var nöjd... Utan förståelse kommer det inte bli någon bättring.
Very good quality prints, great value & fast
I decided to try myfujifilm for printing my son's school photos. The prints are fantastic quality, great colour, perfect detail. They arrived quickly and very well packaged. The pricing is good value for money. I tried them following a very depressing experience with Snapfish (yellow prints, black blotches in eyes, horrible customer service) and I'm so glad I did. I'll be using Fujifilm going forward!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







