I did not know I was buying a subscription until I started receiving multiple orders. All I wanted to do was try the product. I reached out to the company who tried to give me the third order at a d... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My husband has constant pain from spondylosis of his spine with permanent nerve damage and neuropathy from diabetes. He has tried everything on the market and numerous doctors treatments but nothing... Ver mais
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I had a mistake when I was ordering. I reached out to the company and right away received an email about how it was too fixed. First Carmina responded, then Randy took over the issue. He first offere... Ver mais
A empresa respondeu
After using 3 jars of this so called miracle magnesium cream I found no relief and no benefit to using this product, and as for their money back policy , what a joke. Also in the advertisements the j... Ver mais
A empresa respondeu
3,8
Bom
997 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 99% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
I know it arrived roughly on time
I know it arrived roughly on time. I haven't used them all yet. But, I know it will be good for me to use
1 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Lori,
Thank you for your review! We're pleased to hear that your order arrived on time and appreciate you giving our product the opportunity to work for you. We hope that as you continue using it, you'll have an even more positive experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Very understanding when I requested to…
Very understanding when I requested to halt my subscription
24 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Sharon,
Thank you for your review! We're pleased to hear that our team was understanding and able to assist you with your request to pause your subscription. Providing flexible, responsive support is important to us, and we're grateful you took the time to share your experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you all the best!
Kind regards,
Aga
MyHiRelief
I use your product twice a day for my…
I use your product twice a day for my neuropathy and it gives me relief which makes very happy. The only negitive reponse is that I have 8 jars of your product and I do not need anymore for a while. I have sent you emails twice and asked if I could postponed delivery of your product and you keep sending me a jar at a time, Again please ho;d off on my deliveries until I call you and request more, Thank you
8 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Pat,
Thank you for your 5-star review! We're delighted to hear that our product has been providing relief for your neuropathy and that it has made such a positive difference for you.
We also appreciate you letting us know about your subscription. We understand that you currently have enough jars on hand and don't need additional shipments right now. We've received your request, and our support team has already updated your subscription by placing it on hold for 90 days, so no additional shipments will be processed during that time.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The product is amazing
The product is amazing; but, took a little longer to get it than I had expected!!!
8 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Janice,
Thank you for your 5-star review! We're delighted to hear that you think the product is amazing and that it's meeting your expectations.
We also appreciate your feedback regarding the delivery time. While the majority of our orders arrive within the expected timeframe, occasional delays can occur due to factors outside of our direct control, such as carrier transit times or high shipping volumes. We appreciate your patience and are glad your order arrived safely.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Sends and bills for extra products
Sends and bills for extra products. When return and request refunds as per their website, you don't get it inspite of returning the product and refusing the shipment after I have requested a cancelation from March when I was charged over $500 for 6 bottles, then sent a bunch of other junk and charged the ridiculous amount. Tried to cancel it right away but have been sent and charged $110 a month since March when I was charged over $500 total to date is over $849.44. I returned the product now give me back my money!!!
24 de março de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Teresa,
Thank you for sharing your experience. We understand how frustrating this situation must have been, especially regarding the charges, cancellation request, and refund process.
We'd like to respectfully clarify that MyHiRelief does not intentionally send or bill customers for products that were not selected. Subscription orders and promotional offers are presented during checkout, and our support team is available to assist with any questions regarding billing, cancellations, or returns.
However, I confirm you’ve filed a chargeback with PayPal. This matter is now under their investigation and outside our direct control. While the process is ongoing, we cannot issue a direct refund.
Please work directly with PayPal via their Resolution Center or support team for updates and next steps. We will fully cooperate with their inquiry, monitor the case, and update you once a final decision is reached.
Thank you for your patience and understanding.
Kind regards,
Aga
MyHiRelief
Changed my mind
After dealing with this company and their customer service I have changed my review. They listened and heard me. I really appreciate the time they took to resolve my individual issues. The product is wonderful, I use everynight and have only seen positive results.
Thank you.
20 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Robynn,
Thank you for your 5-star review! We're truly grateful that you gave us the opportunity to address your concerns. It's wonderful to hear that our customer support team was able to listen, resolve your individual issues, and provide you with a positive experience.
We're also delighted to know that you're enjoying the product and have seen positive results with your nightly use. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Where Won’t it work?
The cream works on my hands, wrists, hips, muscles, leg spasms!
6 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Barbara,
Thank you for your 5-star review! We're delighted to hear that the cream has been helping with your hands, wrists, hips, muscles, and leg spasms. Your positive feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
While the results were not as good as…
While the results were not as good as expected for the numbness in my feet it was better than expected for my knees and back and neck and shoulders. I am still hoping for more improvement in my feet.Also shipping is prompt.I will use the six I have and and hope.
8 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Ray,
Thank you for your 5-star review! We're delighted to hear that the product has provided better-than-expected relief for your knees, back, neck, and shoulders, and that your order arrived promptly. We also appreciate you sharing your experience regarding your feet, and we hope you'll continue to see improvement with continued use.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The product is fantastic!
The product is fantastic!! The sales are great too! Thank you!
8 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Athalia,
Thank you for your 5-star review! We're delighted to hear that you think the product is fantastic and that you've enjoyed our promotions as well. Your kind words mean a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Stop sending me your product it don't …
Stop sending me your product it don't work, take me off your mailing list
23 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi there,
Thank you for sharing your feedback. We understand your disappointment that the product did not provide the results you were hoping for.
I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Getting the order was a bit slow and…
Getting the order was a bit slow and without updates. Have had some success with the cream.
2 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Mary,
Thank you for your review! We're pleased to hear that you've experienced some success with our cream. We also appreciate your feedback regarding the delivery time and shipping updates. While most orders arrive within the expected timeframe, occasional delays and tracking update gaps can occur due to factors within the carrier's network.
Your feedback is valuable to us as we continue working to improve the overall customer experience. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The delivery went great
The delivery went great. He pulled in the driveway and set my package next to my front door. After he left, I got my package. With no damages.
Thank you
6 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Gerry,
Thank you for your 5-star review! We're delighted to hear that your delivery went smoothly and that your package arrived safely and without any damage. Your kind feedback is greatly appreciated.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
This product really works
This product really works! And to sleep at least 5 hours before waking is a dream come true. Thank you HiRelief!
1 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Kay,
Thank you for your 5-star review! We're delighted to hear that the product has been working well for you and that you're experiencing more restful sleep. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
It is too early to say how it works as…
It is too early to say how it works as we just received in the mail yesterday . Hoping it works as well as it is advertised .
8 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi O. Wesley,
Thank you for your review! We appreciate your support and are excited that you've received your order. We hope the product meets your expectations and provides the relief you're looking for.
If you have any questions while using the product, our team is always happy to help. Thank you for choosing MyHiRelief, and we wish you the very best!
Kind regards,
Aga
MyHiRelief
I so appreciate the help I’ve gotten
I so appreciate the help I’ve gotten. Their customer is awesome! This is crappy painful thing to go through but they genuinely care!
8 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Chris,
Thank you for your 5-star review! We're truly grateful for your kind words. It means a great deal to hear that our customer support team made a positive difference during a difficult time. Knowing that you felt genuinely cared for is exactly the experience we strive to provide.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The product is very good
The product is very good. It did relieve some of my husband’s back pain and my feet pain. It is also a very nice smell therefore you are not concerned about putting some on and walking around smelling like a walking tube of A535. 😉😂
21 de maio de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Andree,
Thank you for your review! We're delighted to hear that the product helped relieve some of your husband's back discomfort and your foot pain. It's also wonderful to know that you enjoy the scent—your comparison certainly brought a smile to our faces!
We truly appreciate you taking the time to share your experience. Thank you for choosing MyHiRelief, and we wish both of you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The magnesium cream is pretty good for…
The magnesium cream is pretty good for helping with my back and hip pain.
Do have to apply 2 times or 3 if really hurting but does
Help with the pain.
Would recommend!
8 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Erika,
Thank you for your review! We're pleased to hear that our Magnesium Cream has been helping with your back and hip discomfort. It's wonderful to know you've found it beneficial and would recommend it to others.
We truly appreciate you taking the time to share your experience. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Prompt delivery
Prompt delivery! Safe secure packaging! Product is lovely and is happily doing what is supposed to do!!
9 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Susan,
Thank you for your 5-star review! We're delighted to hear that your order arrived promptly, was securely packaged, and that you're happy with how well the product is working for you. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Resposta da MyHiRelief
Hi Hope,
Thank you for your 5-star review! We're delighted to hear that you found the ordering process easy and that your order arrived quickly. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Thank you for the consistency interms…
Thank you for the consistency interms of helping me to give the correct shipping address to my country. This has build trust for the future purchases. 🙏🏾
8 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Saule,
Thank you for your 5-star review! We're delighted to hear that our team was able to consistently assist you in providing the correct shipping address for your country. Building your trust means a great deal to us, and we're grateful for your confidence in MyHiRelief.
Thank you for choosing MyHiRelief. We truly appreciate your support and look forward to serving you again. Wishing you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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