Very awful experience, our mortgage offer is about to expire in 1.5 weeks and still waiting, we chased every day and every time we got an answer is that the solicitor has raised further questions. a... Ver mais
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Leia as opiniões dos outros
I had a wonderful experience with this solicitor’s firm. Mahsa was absolutely brilliant and provided amazing support during my house purchase. She was always there to answer my questions and made sure... Ver mais
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We are coming towards the end of the conveyancing process for me and my partner as we are purchasing our first house. Our designated solicitor was Manleen Sidhu and I can't speak on behalf of the ot... Ver mais
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Been great so far actually we needed to change solicitor in between due to the lenders requirements. On the first occasion we was worried thats its gonna delay & ruin everything, but they been great e... Ver mais
A empresa respondeu
Informações sobre a empresa
- Advogado imobiliário
- Advogado de direito de família e menores
- Estate Planning Attorney
- Advogado de direito de família
- Empresa de advocacia
Escrito pela empresa
Private Client Solicitors specialising in Wills, Probate, Family Law & Property Conveyancing
Informações de contacto
2nd Floor, 84 Salop St, Wolverhampton , WV3 0SR, Wolverhampton , Reino Unido
- 0330 124 2171
- enquiries@mylawmatters.co.uk
- mylawmatters.co.uk
4,2
Bom
700 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 88% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very awful experience
Very awful experience, our mortgage offer is about to expire in 1.5 weeks and still waiting, we chased every day and every time we got an answer is that the solicitor has raised further questions. and that it will take 5-7 days for her to review the file knowing the urgency. We tried to be patience but we are not at the frustration point
15 de setembro de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Sara, Thank you for taking the time to share your feedback. We are sorry to hear about your frustration.
We are currently looking into your matter and will get back to you directly with a further update. In the meantime, we would like to reassure you that we are aware of the urgency and have been actively progressing your case.
Unfortunately, we have not yet received all of the information required from the seller’s solicitors. This has resulted in further enquiries having to be raised and some back-and-forth correspondence, which is necessary to ensure we have the information needed to progress your purchase correctly.
We fully appreciate how stressful this must be with your mortgage offer due to expire shortly. We are reviewing the position and will contact you directly with an update as soon as possible.
Straight forward
My Law Matters provided a fast and efficient service and the app is straightforward and well presented.
12 de setembro de 2026
Opinião espontânea
Resposta da My Law Matters
Thank you for your kind review. We’re delighted to hear that you found our service fast and efficient, and that the app is user friendly.
We really appreciate you taking the time to share your experience.
Very patient and professional
Very patient and professional. 4 stars because a bit slow but smooth process. Thanks for helping us to get our first home.
8 de setembro de 2026
Opinião espontânea
Resposta da My Law Matters
Thank you so much for your kind review and feedback! We’re delighted to hear that you found our team patient and professional. It was a pleasure helping you on the journey to your first home.
We also appreciate your feedback regarding the speed of the process and will take this on board as we continue to improve our service.
We wish you all the very best in this exciting new chapter!
Excellent service from start to finish
Excellent service from start to finish. The Senior Consultant Solicitor Kareena and the team were professional, helpful, and kept us informed throughout the house purchase. Highly recommend.
7 de agosto de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Mr Terzi, Thank you so much for your wonderful review and kind words. We’re delighted to hear that you were happy with the service provided by Kareena and the team throughout your house purchase.
It was a pleasure assisting you, and we truly appreciate your recommendation. We wish you all the very best in your new home!
Experienced Solicaters with patience
Experienced Solicaters with patience
28 de agosto de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Swathi, We have loved reading your kind review. Thank you.
At this initial stage
At this initial stage, your service is excellent and quick responding.
24 de agosto de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Hong, Thank you for your kind feedback. We’re delighted to hear that you’ve found our service excellent and responsive so far.
We truly appreciate you taking the time to share your experience, and we look forward to continuing to provide you with the same high level of service throughout the rest of the process.
I haven’t received a reply to my email…
I haven’t received a reply to my email that I sent 2 weeks ago about air travel compensation that I am trying to trace for my son.
10 de agosto de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Geoff, Thank you for your feedback. We’re very sorry to hear that you’ve been waiting two weeks for a response, especially when you’re trying to trace compensation on behalf of your son. We understand how frustrating this must be. Please could you contact compliance@airtravelclaim.com with your son’s claim details, and the team will look into this for you as a priority. We’d really appreciate the opportunity to resolve this and provide you with an update.
Resposta da My Law Matters
Dear Celena, Thank you for your feedback! We’re pleased to hear that you found the process straightforward and easy to navigate. We truly appreciate you taking the time to share your experience.
Scammers. Do not explain fee up front.
My daughter had been having some issues claiming compensation from an airline, so contacted these, but in the meantime the airline paid up. This firm then claimed a fee from her of half the refund paid. The fee had not been explained to her on the phone and is only tucked away in the small print. Bill paid due to harrassing letters and emails, even though she would have received the refund without them, off her own claim. She had already lost a considerable amount of money on the holiday due to the airline and was left abandoned in a foreign country - even kicked out of the airport. Then gets doubly scammed. Would avoid.
6 de agosto de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Sarah, We’re sorry to hear about your concerns. We would like to clarify that the fee referred to in your review is an Air Travel Claim fee, and our firm was instructed to act on their behalf in relation to collection of the outstanding amount.
As the concerns you have raised relate to the original claim, the fees charged and the terms agreed when the claim was submitted, Air Travel Claim is best placed to review these matters with your daughter directly. We would therefore ask that she contacts their compliance team at compliance@airtravelclaim.com, who will be able to investigate the circumstances of her claim and provide a detailed response.
Resposta da My Law Matters
Dear Sir/Madam, We have loved reading your kind review. Thank you.
It was really fantastic service .Thank…
It was really fantastic service .Thank you so much.
31 de julho de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Sir/Madam, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a fantastic experience with our service. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share them.
We look forward to being of service to you again in the future!
Resposta da My Law Matters
Dear Bernard, Thank you for your kind feedback! We’re really pleased to hear that you found our communication excellent. Keeping our customers informed and supported throughout the process is very important to us.
We truly appreciate you taking the time to leave us a review!
Resposta da My Law Matters
Dear Jeff, Thank you for your kind feedback! We’re delighted to hear that you found our team helpful.
We really appreciate you taking the time to share your experience!
Excellent professional service
From the first meeting I felt confident that the probate process was in very safe hands. Requests and instructions were always clear and concise. I was always kept up to date with developments and likely timescales. Clarification, guidance and advice was delivered in a way which was easy to understand and I would not hesitate to recommend Jane Molden.
24 de julho de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Mandy, Thank you very much for taking the time to leave such a thoughtful review. We’re delighted to hear that you felt confident and supported throughout the probate process
We will be sure to pass your kind comments on to Jane. Your recommendation is greatly appreciated, and it was a privilege to support you through this important matter.
I had the worst experience with these…
I had the worst experience with these solicitors. They went AWOL for months, were frequently unresponsive and I felt I did most of the legal work on my own. I honestly fear they have not completed my house sale properly!
1 de julho de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Sir/Madam,
Thank you for taking the time to leave your feedback.
We contacted you on 14th August to request further information, such as a case reference number, so that we could investigate and assist you fully.
As we have not yet received a response, we are unable to confirm whether you are a client of ours or address the issues raised.
SO FAR SO GOOD.
20 de julho de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Kyra, Thank you for your feedback! We’re pleased to hear that your experience with us has been positive so far. We’ll continue to do our best to provide you with the high level of service and support you expect throughout the rest of the process.
Thank you for choosing us!
At your very own risk if you choose to engage this firm. AVOID!
Their communication is a void, their competence is questionable, and their operational reliability is effectively nonexistent. Engaging them introduces unnecessary risk, wasted time, and avoidable frustration as there is no scenario in which this firm represents a safe or efficient choice for mortgage conveyancing.
Their performance was objectively dysfunctional. Communication ZERO, process management, and advisory output all failed at the most basic operational level. Even brokers were shocked by the behaviour observed, consistent with systemic incompetence, not isolated error.
As mentioned by a few others, I was assigned the very same “Ranjit” (supposed director), who never talks on the phone. It doesn’t matter how many questions you have, how confused you might be as a client, he never talks to you. Only emails, repetitive emails. Ask 5 questions in an email, you’re lucky if he answers more than one.
The firm did not “communicate”; it emitted repetitive noise. Every response was a recycled paraphrase with zero informational payload. No clarification, no detail, no progression.
The repetition of meaningless paraphrasing suggests either a lack of understanding of conveyancing processes or an inability to articulate them. Both possibilities indicate a severe competence deficit.
The firm provided no guidance whatsoever. No risk warnings, no procedural context, not a single strategic advice. Their advisory output was effectively null.
27 de março de 2026
Opinião espontânea
I have worked in property for 9 years…
I have worked in property for 9 years now and I have never seen such a poor service provided as I have in my recent transaction with Mylawmatters and specifically Abraham George. Not only does he have very little talent as a solicitor the customer service is so terrible it worries me about the interview process for this company if he was able to be hired (please keep in mind this bad service is a company wide thing they are all rude horrible and bad solicitors). If you are foolish enough to appoint these as your solicitor do expect to never speak to your solicitor and only their assistant and say goodbye to same day replies. Genuinely I say this from the bottom of my heart you couldn’t pay me to use MYLAWMATTERS as a solicitor not in a million years!
16 de julho de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Sam,
Thank you for taking the time to leave your feedback.
We contacted you to request further information, such as a case reference number, so that we could investigate and assist you fully.
As we have not yet received a response, we are unable to confirm whether you are a client of ours or address the issues raised.
Thank you Manleen Sidhu
We are coming towards the end of the conveyancing process for me and my partner as we are purchasing our first house. Our designated solicitor was Manleen Sidhu and I can't speak on behalf of the other solicitors as I've only ever gone through Manleen and Manleen has been amazing throughout. Consistently updating us and explaining everything throughout. We have recently become first time parents and the fact Manleen has made everything so stress free and simple for us has made the world of difference. We definitely lucked out in regards to who was given our case file as she has been fantastic and we appreciate all she has done and continue to do.
Kind regards
Chris+Jess+baby
10 de julho de 2026
Opinião espontânea
Resposta da My Law Matters
Thank you so much, Chris and Jess, for taking the time to leave such a wonderful and thoughtful review.
Buying your first home is such an important milestone, and doing so while becoming first-time parents makes it even more special! We’re delighted to hear that Manleen has kept you informed, explained everything clearly and, most importantly, helped make the conveyancing process as straightforward and stress free as possible.
We’ll be sure to share your lovely comments with Manleen. We know they will mean a great deal to her.
Thank you for placing your trust in us. We wish you, Jess and your new baby every happiness in your first home and all the very best for this exciting new chapter!
Very very good
6 de julho de 2026
Opinião espontânea
Resposta da My Law Matters
Dear Kai, Thank you for your feedback! We’re pleased to hear that your experience with us has been positive so far. We’ll continue to do our best to provide you with the high level of service and support you expect throughout the rest of the process.
Thank you for choosing us!
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