Mymilkman Opiniões 

102
TrustScore: 1.5 em 5

1,5

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Classificada 1 em 5 estrelas

If I could give no stars i would, mymilkman.ie (kevin)took it upon himself to change my order days around, twice my milk has been off before I fully got to use it so I cancelled my account and reviev... Ver mais

Classificada 2 em 5 estrelas

Started with two bottles a week, then cut down to one as we were not using as much. Weekly invoice amount stayed the same! They then failed to deliver the last bottle, that they had charged for and I... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I really dont know what my milkman customer service is. I tried calling my personal milkman, texted. Requested a call back and emailed but still no joy. I blocked my future payments as I never receive... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolutely shocking service . Regularly charged without any produce delivered. Charged when on pause. No response to txts or emails. Impossible to cancel . Will block payments from bank tomorrow. Ho... Ver mais

A empresa respondeu

Informações sobre a empresa

Informação fornecida por diversas fontes externas

Find Your Local Milkman and Sign Up Today. Simple & Convenient. Free Mobile App. Quality Brands. Services: Milk Delivery, Eggs & Cream Delivery, Grocery & Juice Delivery.


Informações de contacto

1,5

Muito mau

TrustScore: 1.5 em 5

102 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 83% das suas opiniões negativas

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1,5

Todas as opiniões

(102)

18 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Used to be great service

We have used the service for years and a number of changes of milk delivery owners - but the current one in Ashbourne is an absolute disaster. Even after raising the complaint, it improved slightly but back to normal service - milk nearly two days late or never arrives at all. Previous Milk Round Owners were excellent but I have to advise against people in Ashbourne using the service.

4 de novembro de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi there, thank you for bringing this to our attention. We are extremely sorry about this and please note that we take these situations extremely seriously. At your earliest convenience - can you please contact our customer service team at customerservice@mymilkman.ie and we will can escalate this complaint further with the area manager responsible for your area. Once again, we are extremely sorry about this! - The My Milkman Team

Classificada 5 em 5 estrelas

I am happy with the service.

I’m sorry to see so many shocking reviews. The service clearly depends on the local milkman. I’m delighted with the service provided by David Duffy. My milk (and eggs and butter if I’ve ordered them on a once off basis) are on my doorstep when I come down in the morning. The cover is always put over them. I did, however, have an odd experience with a doorstep salesman a couple of years ago. He seemed to hardly know that I had a milkman and to be confused about how many milkmen were working on our road. He insisted that one of my neighbours had a different milkman. I know they have the same milkman I have.

17 de outubro de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi there, we are delighted to hear you are enjoying our service! Thanks, The My Milk Man team.

Classificada 1 em 5 estrelas

Clear disaster

Clear disaster
Charging for something what's not delivered and unable to cancel the order. Phoned numerous times and no response. Stay away from it

1 de outubro de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi there, thank you for bringing this to our attention. We are extremely sorry about this and please note that we take these situations extremely seriously. At your earliest convenience - can you please contact our customer service team at customerservice@mymilkman.ie and we will can escalate this complaint further with the area manager responsible for your area. Once again, we are extremely sorry about this! - The My Milkman Team

Classificada 5 em 5 estrelas

Disappointing to read of the poor…

Disappointing to read of the poor customer experience some people have and are experiencing, service must be dependant on milkman as our service is excellent, Mark is totally dependable, reliable and friendly.No complaint whatsoever, only compliments.

Mary n Will

28 de setembro de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi there, we are delighted to hear you are enjoying our service! Thanks, The My Milk Man team.

Classificada 2 em 5 estrelas

A bit frustrating using the service

The service itself (while a bit clunky making changes to your order online) is fine, and I can't fault the milkman himself.

But I continued to get sales people calling to my door asking me to sign up when I already was a member. Ringing my doorbell and walking away to ring all the neighbours doors so when I'd open the door he'd be shouting across the street to me. Irritating while working from home.

Also, cancelling your account online forces you to call a phone number. This is bad for customers. Allow people to cancel online.

Cancelled and not sure I'll sign up again.

29 de agosto de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi Dan, thank you for bringing this to our attention. We are extremely sorry about this and please note that we take these situations extremely seriously. At your earliest convenience - can you please contact our customer service team at customerservice@mymilkman.ie and we will can escalate this complaint further with the area manager responsible for your area. Once again, we are extremely sorry about this! - The My Milkman Team

Classificada 1 em 5 estrelas

The worst experience ever

The worst experience ever, I've been getting a bill and money taken from my account for 2 week, I spent a half and hour on hold to speak to someone that cancelled my account and then the money still came out, I emailed back to the person that sent me that statement and all I've gotten back is abuse, my last email to him was to ask how I make a complaint and his reply was f#ck you.......... I would never go with this company they were charging me with milk I was never getting.....

13 de julho de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi Sarah, thank you for bringing this to our attention. We are extremely sorry about this and please note that we take these situations extremely seriously. At your earliest convenience - can you please contact our customer service team at customerservice@mymilkman.ie and we will can escalate this complaint further with the area manager responsible for your area. Once again, we are extremely sorry about this! - The My Milkman Team

Classificada 1 em 5 estrelas

Disgraceful service have been trying to…

Disgraceful service have been trying to cancell for weeks now. Do not sign up

4 de maio de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi Aishlinn, we are very sorry to hear about your experience with MyMilkMan. At your earliest convenience can you please send us an email at customerservice@mymilkman.ie and we can investigate this further for you! We apologize again for any inconvenience caused. Thanks, MyMilkMan Team.

Classificada 1 em 5 estrelas

Good idea poor performance

Very poor quality of service. The milks usually arrived a bit damaged (slight leaking, so you mist keep the mill in jars then), or missed completely. After the change of order the weekly payments were not modified and when i realised it after a good few months it was a long battle to get back a part of the overpayed amount. Recently the orders changed magically without any change from my end and got items i never ordered and missed orders i placed. The customer support is pretty much not exists. And for whatever reason the cancellation must be done via phone (hello,21st century) just to hear their b*tching about leaving. Avoid at any cost. You can buy the same milk for the same price anywhere else.

5 de abril de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi Tamas, we are very sorry for any inconvenience caused! Can you please contact our customer service team at customerservice@mymilkman.ie or alternatively, can you please contact our directly on 1800 945 914 and we will be happy to help you! Again, we are very sorry for any inconvenience caused!

Classificada 1 em 5 estrelas

Don't sign up ..Avoid

I am writing in regards to the extremely poor and rude customer service I had received from Garreth Byrne on behalf of Mymilkman.ie
I signed up for a milk delivery twice per week in the morning as mentioned by Mr Garreth Byrne During his visit to our Estate but my surprise was when a man rang our doorbell at 11h40pm and dropped the milk in front of our door .
The Worst was when we sent an Email to complaint Garreth responded very impolitely saying that we were lying .
I dont see why I would need a reason to cancel my service BTW all my neighbors cancelled the service and they were not happy .

5 de abril de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi Soufiane, thank you for bringing this issue to our attention. We are very sorry about this and any inconvenience caused! Can you please contact our customer service team at customerservice@mymilkman.ie or alternatively, can you please contact 1800 945 914, and our customer service team will be able to investigate and escalate this further! We are sorry again for any inconvenience caused! The MyMilkMan Team.

Classificada 1 em 5 estrelas

I have no words

I had a door to doorsales man come to the door. I signed up then and there. I rang the number online to cancel a couple of minutes later cause I realized I would have no need for it. A few days later a shady guy came to my house threatening us and demanding we give him money. I told him to go away and he did. He came back a few days later when I was working and got a phone call from my fiance saying he threatened to smash the window and beat up his (fiance) car if we didn't give him money (he had no id, no company car no nothing to prove he did work for this company). I had to get the first train back and ring the guards and ring the company and tell them. I spoke to Pat I think. He listened back to the calls I was crying and and getting all worked up because I didn't feel safe in my own home. Thankfully that guy doesn't work there anymore. This was November 2020

31 de março de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi Emma, thank you for the taking the time to write a review. We are very sorry you had a negative experience with us. Can you please contact our customer service team at customerservice@mymilkman.ie or alternatively, you can contact our team directly at 1800 945 914. Our customer service team will be able to assist you further! Thanks, The MyMilkMan Team.

Classificada 1 em 5 estrelas

You are lucky if you get a correct…

You are lucky if you get a correct delivery as almost all of mine have been wrong either by missing milks or getting the wrong milks. All attempts to contact ignored. Being charged for stuff I am simply not receiving or receiving cheaper versions of it. This operation is a borderline scam.

21 de fevereiro de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi Liam, thank you for taking the time to write a review for MyMilkMan. We are very sorry that you had a negative experience with us. Can you please contact our customer service team at customerservice@mymilkman.ie or alternatively, you can contact our team directly at 1800 945 914 and our team will be happy to assist you! Once again, we apologize for any inconvenience caused. Thanks, TheMyMilkMan Team.

Classificada 2 em 5 estrelas

I cancelled my account and Milkman.ie…

I cancelled my account and Milkman.ie keep delivering the milk. I bought a years subscription as a gift for somebody who died. I really wish they could heed my cancelation and stop sending milk to that address and stop charging my bank account.

8 de fevereiro de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi Carolyn, thank you for taking the time to contact MyMilkMan. We are very sorry for any inconvenience caused and we apologize for the delay in getting back to you. Can you please contact our customer service team at customerservice@mymilkman.ie or alternatively please reach out directly to 1800 945 914 and our team will be happy to assist you. Again, we are very sorry for any inconvenience caused! Thanks, The MyMilkMan Team.

Classificada 1 em 5 estrelas

Terrible experience!!

Terrible experience!!! Would not recommend.

3 de fevereiro de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi Jurij, thank you for reaching out and taking the time to write a review. We are very sorry that you had a negative experience with us. Can you please reach out directly to our customer service team at customerservice@mymilkman.ie or alternatively you can contact 1800 945 914, and our team will be happy to assist you further. Again, we are very sorry for any inconvenience caused! Thanks, The MyMilkMan Team.

Classificada 1 em 5 estrelas

Inconsistent deliveries

Inconsistent deliveries. Impossible to close your account. Billed even when order was not delivered. Would not recommend.

14 de janeiro de 2022
Opinião espontânea
logótipo da Mymilkman

Resposta da Mymilkman

Hi Catherine, thank you for reaching out and taking the time to write a review. We are very sorry that you had a negative experience with us. Can you please reach out directly to our customer service team at customerservice@mymilkman.ie or alternatively you can contact 1800 945 914, and our team will be happy to assist you further. Again, we are very sorry for any inconvenience caused! Thanks, The MyMilkMan Team.

Classificada 1 em 5 estrelas

Don't sign up

Don't sign up. It's near impossible to close your account. I've been trying to contact their customer service department for weeks but nobody answers the phone. I have requested multiple callbacks and never get a call. All the while I don't receive half of my weekly order. Terrible service.

21 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Inconsistent.

Milk rarely arrives on the delivery day I signed up for and sometimes never arrives at all, despite being charged for it. It’s unpredictable and I often find myself without when I really need it or with too much for my living circumstances. My driver informed me he lives in a different county, so I am unsure as to why I was offered the service by a door-to-door salesman if there are no local drivers. He is demanding via text message and often tries to guilt trip me in to changing my delivery day, as if it is a favour he is doing for me and not a service I signed up for. I have paused my order in efforts to cancel my subscription, but I am still without the last order I paid for (3 days late). When the milk does arrive, it is a welcome and helpful service, but this is too rare for me to recommend it to anyone else. Extremely frustrating experience all round.

17 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

So annoyed

All I can say for me this service has been awful, got one delivery then was charged for 2 more when I got nothing, have made 4 phone calls all telling me they’ll call back leaving me waiting like a fool,how they think it’s ok to treat customers like this is beyond me customer service is an absolute joke, have closed my account today and will never use this service again

26 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Lots of choice and they always keep me up to speed via email regarding any changes in the delivery schedule. My particular milkman is a very friendly chap and my order is on my doorstep week after week without fail. Would definitely recommend. Been using since early 2020.

30 de abril de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Milk never arrived after signing up and…

Milk never arrived after signing up and getting a text to say to expect delivery. I emailed the Milkman looking after me and it bounced back. I emailed customer service who then never replied. Hopefully I get a refund and will not be using the service again

6 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Milk and more delivered to your Door

I have been using them since about March 2020 and I am delighted with the service and would recommend them to anyone.

Rain, hail and shine my order is there on the doorstep which is much appreciated with lockdown when I can’t get out and about.

I have not used their other products but they have full range. The first time I applied I was told there was no one to deliver in my area so I called them and quickly found Tom Gaskin could deliver to me.

10 de março de 2021
Opinião espontânea

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