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Matrix Sports Opiniões 

42
•
TrustScore: 4.5 em 5

4,6

Loja especializada em acessórios de críquete
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Leider wurden falsche Fußballschuhe geschickt. Das kann passieren. Viel wichtiger ist die problemlose Rückabwicklung. Kaufpreis plus Rückporto wurden anstandslos und ohne Diskussion zurückerstattet. �... Ver mais

Classificada 3 em 5 estrelas

Took ages to place order, website slow on explorer. Suggest using Chrome. Discount code apparently has conditions although not specified. No email confirmation of order Although delivered by TNT,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic, quick and easy to order, parcel here in time too. Was very impressed. I've ordered the wrong item and store have been quick to let me know how to return/exchange. I would definitely recomme... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I called to see if they had certain items in stock. They did and were willing to stay open late for me. That is service above and beyond the normal expectation. Thank you so much, I will definitely... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja especializada em acessórios de críquete
  2. Loja de equipamento de hóquei
  3. Loja especializada em acessórios de râguebi
  4. Loja de artigos de corrida
  5. Loja de futebol
  6. Loja de artigos desportivos

Informação fornecida por diversas fontes externas

CWSports is an independent sports, school uniforms, and fitness equipment retailer. We supply the local schools with uniforms and sponsor sports clubs.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

42 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,6

Todas as opiniões

(42)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Hervorragender Service

Leider wurden falsche Fußballschuhe geschickt. Das kann passieren. Viel wichtiger ist die problemlose Rückabwicklung. Kaufpreis plus Rückporto wurden anstandslos und ohne Diskussion zurückerstattet. 👍

8 de abril de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointed

Disappointed to receive non goretex trail shoe. I had asked specifically if they were goretex and was told yes.

19 de dezembro de 2020
logótipo da Matrix Sports

Resposta da Matrix Sports

Hi Amanda, the model you have clearly mentions G-TX after the model number. G-TX refers to Goretex. I request you to please check the product again.
So the product you have been sold is the correct one. Your comment is therefore factually incorrect and misleading.

Classificada 4 em 5 estrelas

Not realising LTA’s Covid 19 policy - buying a new racquet

Not realising LTA’s Covid 19 policy I wanted to replace my tennis racquet with a similar quality, grip size and weight and the sports shop assistant helped select a suitable model . The price was more than I wanted to pay but was advised about the new racquet material to justify my purchase .
A very strange payment method resulted in me walking out without a receipt , to be later emailed on line ?

10 de novembro de 2020
logótipo da Matrix Sports

Resposta da Matrix Sports

Thanks Keith

Classificada 5 em 5 estrelas

Fantastic

Fantastic, quick and easy to order, parcel here in time too. Was very impressed. I've ordered the wrong item and store have been quick to let me know how to return/exchange. I would definitely recommend.

11 de outubro de 2020
logótipo da Matrix Sports

Resposta da Matrix Sports

Thanks Neil

Classificada 5 em 5 estrelas

Service above and beyond the norm

I called to see if they had certain items in stock. They did and were willing to stay
open late for me. That is service above and beyond the normal expectation.
Thank you so much, I will definitely shop here again.

27 de julho de 2020
Opinião espontânea
logótipo da Matrix Sports

Resposta da Matrix Sports

Thanks a lot VC.

Classificada 4 em 5 estrelas

The service was timely

The service was timely, quick and efficient. We purchased various items of school uniform which was of good quality and reasonably priced. I haven’t given 5 stars as there was one item that we did not want but was added to our purchases. Overall experience was good.

21 de julho de 2020
Opinião espontânea
logótipo da Matrix Sports

Resposta da Matrix Sports

I am sorry you felt like you were pushed into buying something. All items were personally selected by you. We didn't force anything or even suggest anything to you. Please, by all means, return the product that you felt "you didn't want to buy" and we will refund you for the same. We are very passionate about our ethics and take comments like these very seriously.

Classificada 5 em 5 estrelas

Excellent

Excellent, very helpfull

21 de julho de 2020
Opinião espontânea
logótipo da Matrix Sports

Resposta da Matrix Sports

Thanks Manher.

Classificada 1 em 5 estrelas

No email communication either before I…

No email communication either before I ordered or after they cancelled the order and refunded without any explanation.

11 de julho de 2020
Opinião espontânea
logótipo da Matrix Sports

Resposta da Matrix Sports

Hi Jay
I am sorry, but an email was sent to your registered email ID, because the order was received in error with a Jersey shipping address. Our Free Shipping Policy excludes shipping to Jersey and Scottish Highlands.
It is quite possible that our mail has gone into your Junk mail box. We do normally try to call some customers, but due to COVID-19, it is quite possible that we lapsed in calling you. And we apologise for that.
Since we did not get a response to our email, we quickly refunded the amount, so you didn’t have to wait long for a refund.
We are always here to help our customers and would not like to jeopardise the trust that you have in our service.
But if you do have an alternate address that is other than Jersey and Scottish Highlands, we are more than happy to ship it out free.

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