Bonjour, vous bloqué à tout va les fonds des gens sans raison le pire vous ne répondez pas quand on vous appel. Mon argent se trouve bloqué actuellement, je ne suis qu’une pauvre étudiante qui a besoi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
1.слишком мал лемит снятие денег 2.не везде можно платить (авто руты заправки интернет ) 3.слишком маленький лемит по переводу денег 3000 за операцию 4.нет телефонного сервиса 5. Нет гарантий... Ver mais
A empresa respondeu
My Pocket est un système magnifique pour les personnes vulnérables. Mais, comme beaucoup de banque en ligne, ferme les comptes bancaires sans donner une raison. En effet, j'aimerais utiliser vos ser... Ver mais
A empresa respondeu
Franchement jai rien a dire sur la carte elle est magnifique dommage on peux que retiré que 1000 euro part mois si vous pouvez travaille sur ÇA sa serait génial
A empresa respondeu
Informações sobre a empresa
- Instituição financeira
- Processamento de cartões
- Serviço de transferência de dinheiro
- Serviço de pagamento
Escrito pela empresa
Le compte mobile solidaire avec transferts d’argent internationaux
Informações de contacto
27 rue Mansart, 37300, Joué-lès-Tours, França
- +33 1 86 26 93 35
- corporate@fair-ezone.com
- mypocket.io
3,7
Aceitável
306 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Bonjour pour le moment ça va le soucis…
Bonjour pour le moment ça va le soucis c'est quand on veut faire des achats sur le site internet comme aliexpress ou vinded ou autre
30 de outubro de 2022
Resposta da MyPocket
Bonjour Serge,
Merci pour ce retour positif !
Nous sommes ravis que vous soyez satisfait de votre compte MyPocket.
Ceci est étonnant votre carte MyPocket devrait fonctionner sans soucis sur ces sites, nous vous invitons à nous contacter à l'adresse suivante : support@mypocket.io.
Nos équipes seront ravis de vous venir en aide.
En vous souhaitant une excellente journée
Bien cordialement
Thomas | MyPocket
My pocket is the best way to transfer…
My pocket is the best way to transfer money anytime
Them are reliable and trusted
30 de julho de 2022
Resposta da MyPocket
Hello Agbons
Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.
We will continue to do our best to offer the best services, the security of your account remain our priority !
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
Too much charges for every thing.can't…
Too much charges for every thing.can't see direct debits which should be in app
30 de outubro de 2022
Resposta da MyPocket
Hello Adeel,
Thank you for your feedback,
We are sorry to hear about that,
Note that if you use your MyPocket in accordance with our CGU, you won't have any charges on your account.
The amount of the direct debits do appear on your account (But not the name for the moment). However, if you have any question about your account or your direct debits,
Please do not hesitate contact us at the following address : support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
Resposta da MyPocket
Hello Elijah
Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.
We will continue to do our best to offer the fatest service and keep your withdraw limits as high as possible !
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
Quick transfer in to account
30 de setembro de 2022
Resposta da MyPocket
Hello Nick
Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.
We will continue to do our best to offer the fatest service and keep your withdraw limits as high as possible !
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
Resposta da MyPocket
Hello Ojugo
Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.
We will continue to do our best to offer the greatest services, the security of your account also remain a priority for us.
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
Je suis très satisfait de cette carte
Je suis très satisfait de cette carte, elle est très rapide, et m'aide à accomplir tout mes achats
30 de outubro de 2022
Resposta da MyPocket
Bonjour Konstantin,
Merci pour ce retour positif,
Nous sommes ravis que vous soyez satisfait de votre compte MyPocket.
Nous allons continuer à faire notre maximum pour proposer les meilleurs services au meilleur prix.
Si vous avez la moindre question, n'hésitez pas à nous recontacter à l'adresse suivante : support@mypocket.io
En vous souhaitant une excellente journée
Bien cordialement
Thomas | MyPocket
The banking system and security are perfect and outstanding …
The banking system and security services I received are outstanding..
4 de outubro de 2022
Resposta da MyPocket
Hello Richard
Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.
It was pleasure for our team to exchange with you.
We will continue to do our best to offer the greatest services, the security of your account also remain a priority for us.
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
It's very good
30 de outubro de 2022
Resposta da MyPocket
Hello Waheed,
Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.
It was pleasure for our team to exchange with you.
We will continue to do our best to offer a convenient application with the greatest services !
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
MyPocket is best i like is merci
30 de outubro de 2022
Resposta da MyPocket
Hello Sufyan,
Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.
We will continue to do our best to offer a convenient application with the greatest services !
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
Tout n'est pas parfait mais le meilleur…
Tout n'est pas parfait mais le meilleur reste à venir
Je vous souhaite plein succès
30 de outubro de 2022
Resposta da MyPocket
Bonjour Charles,
Merci pour ce retour positif ainsi que vos encouragements !
Nous sommes ravis que vous soyez satisfait de votre compte MyPocket.
Nous allons continuer à faire notre maximum pour proposer les meilleurs services au meilleur prix.
Si vous avez la moindre question, n'hésitez pas à nous recontacter à l'adresse suivante : support@mypocket.io
En vous souhaitant une excellente journée
Bien cordialement
Thomas | MyPocket
Quick responses and quick solutions
5 de outubro de 2022
Resposta da MyPocket
Hello Jay,
Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.
It was pleasure for our team to exchange with you.
We will continue to do our best to offer a convenient application with the greatest services !
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
J’ai mis quatre étoiles juste par ce…
J’ai mis quatre étoiles juste par ce qu’on n arrivé pas à vous joindre par téléphone
Sinon dans l’ensemble je suis satisfait
30 de outubro de 2022
Resposta da MyPocket
Bonjour Ulrich,
Merci pour ce retour positif,
Nous sommes ravis que vous soyez satisfait de votre compte MyPocket.
Nous sommes navrés de cet inconvénient, notre ligne téléphonique est malheureusement souvent saturée, nous vous conseillons de nous contacter par :
- E-mail : Support@mypocket.io
- Facebook (Messenger)
- Instagram
Nous restons disponible et répondons toujours sous 24 heures ouvrés.
En vous souhaitant une excellente journée
Bien cordialement
Thomas | MyPocket
S atisfé de cettbien e carte pabaucoup de…
S atisfé de cette carte pas beaucoup de frais et je meme fais des compte a mes amis
30 de outubro de 2022
Resposta da MyPocket
Bonjour Ali,
Merci pour ce retour positif,
Nous sommes ravis que vous soyez satisfait de votre compte MyPocket.
En effet, nous faisons notre maximum pour que vous ayez le moins de frais possible, je suis sûr que vos amis apprécierons également leur compte MyPocket !
Si vous avez la moindre question, n'hésitez pas à nous recontacter à l'adresse suivante : support@mypocket.io
En vous souhaitant une excellente journée
Bien cordialement
Thomas | MyPocket
Franchement je suis satisfait du…
Franchement je suis satisfait du déroulement de MyPocket je voulais juste suggérer qu on augmente le montant du retrait journalier et mensuel
30 de outubro de 2022
Resposta da MyPocket
Bonjour Mor,
Merci pour ce retour positif,
Nous sommes ravis que vous soyez satisfait de votre compte MyPocket.
Nous allons faire notre maximum pour augmenter ces limites de retrait liquide.
Pour rappel avec un compte Premium vous êtes limité à :
- 200€ de retrait par jour/opération pour une limite de 1000€ par mois.
Si vous avez la moindre question, n'hésitez pas à nous recontacter à l'adresse suivante : support@mypocket.io
En vous souhaitant une excellente journée
Bien cordialement
Thomas | MyPocket
les frais de retraite sont beaucoup
30 de outubro de 2022
Resposta da MyPocket
Bonjour Ousseynou
Merci pour ce retour positif !
Nous sommes ravis que vous soyez satisfait de votre compte MyPocket.
Nous vous conseillons dans ce cas de souscrire à l'offre Premium, celle-ci vous permet d'effectuer plusieurs retrait en espèce sans le moindre frais !
Si vous avez la moindre question, n'hésitez pas à nous recontacter à l'adresse suivante : support@mypocket.io
En vous souhaitant une excellente journée
Bien cordialement
Thomas | MyPocket
Resposta da MyPocket
Hello Khurram,
Thank you for your awesome feedback!
We are so happy to hear that you are satisfied with your MyPocket account.
We will continue to do our best to offer a helpful and safe application !
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
Its working very nicely but sometimes…
Its working very nicely but sometimes it doesn’t get online tickets
29 de outubro de 2022
Resposta da MyPocket
Hello Lovepreet,
Thank you for your feedback,
We are sorry to hear about that,
We are not sure to understand what do you mean by online tickets.
If you issue has not been resolved yet, please contact us at the following address : support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
Transaction on hold
Was told that my weekly payment from work is on hold for security checks for transfers made over £200 yet this has never happened before and wasn't informed on this. Now I'm in a negative balance due to this. They need to communicate this better with customers of these changes and find a better way of dealing with these security checks.
28 de outubro de 2022
Opinião espontânea
Resposta da MyPocket
Hello InitialDaz,
We are very sorry to hear about the situation you faced,
Unfortunately (and as said on our previous emails) every transaction of £200 and above are temporarily locked for check.
It is out of our control, this is a measure taken by the bank EMLpayments.
Note that you can still use these Locked funds to make payment to merchants (Offline/Online) and to make withdraws.
For futher assistance do not hesitate to contact us again at the following address : support@mypocket.io
We thank you for sharing your opinion with us. It will help us to improve our service, please contact us by e-mail so that we can help you.
Have a great day!
Best regards
Thomas | MyPocket's Team
Resposta da MyPocket
Bonjour Bakary,
Merci pour ce retour positif !
Nous sommes ravis que vous soyez satisfait de votre compte MyPocket.
Si vous rencontrez des problèmes avec le paiement de vos factures ou tout type de prélèvement n'hésitez pas à nous recontacter à l'adresse suivante : support@mypocket.io
En vous souhaitant une excellente journée
Bien cordialement
Thomas | MyPocket
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.