RingGo - The UK Pay by Phone Parking App Opiniões 2172

Attempted to install and use the App for the first time on Saturday. Along with many other people parking system installed by BCP Council does work and was never tested.

when paying for parking I was redirected to another site exactly like ring go, in the end I paid the scammers and got a ticket, those who issue tickets were not interested in such information and ring go in particular

This company is an absolute scam.
Trying as we speak to register for the app. Ring Go doesn’t send verification emails or sms codes like it says will.
Their objective is to fine you. It doesn’t want you to pay….
Screen recorded the whole process for proof and will be contacting my local MP

Absolute waste of time. Wouldn't recognise me and told me I have run out of times to re-register. Good job there was a pay machine nearby.

This service is terrible. The app doesn’t work – I tried registering and resetting my password but never received any code or email. At Saxon Square, cash is not a real option either: I had to pay £2 because the machine doesn’t give change, even though the fee was only £1.40. This is basically forcing people to overpay if the app fails. Unreliable, unfair, and very frustrating.

We were wondering why the usually full carpark was now virtually empty when we, ourselves tried to use the now only by app payment they've introduced.

Ringo run the payment for this particular carpark and I'd already had the app ready. However, it failed to recognise my login. I wasn't going to try and sort it out there and then but when I got back and tried to reset my password it just took me back to the login page.

I ended up uninstalling and reinstalling the app (still wouldn't recognise my pw but did now at least allow me to reset it).

The problem is that contact payment is reliant on buggy apps like Ringo. I need three apps to park in south Cumbria and one failed to work from the outset.

If you don't use them regularly they seem to break and leave you with no alternative way to pay.

It's a disgrace that companies such as Ringo can force their broken apps on people with no other way to pay when they fail (and they do fail).

We ended up parking elsewhere (where trying to pay by phone failed). Guess what? Ended up paying cash that time!

The app works well most of the time. But the company completely fails at customer service and compassion towards customers.

If you pay twice by mistake, you won't get a refund.

There's no one to talk to. Everything is automated and it's not to a good enough standard.

Literally cannot register; receives an error partway through the process, tells me to retry, warns me of my rapidly diminishing SMS requests that are in fact just a swathe of verification codes because of needing to repeat the process. Useless AF system that used to be easy when the car park used JustPark as the app.

Absolutely furious that this company sells space on their download page to a scam company Estiviron. Downloaded Ringo app 2 weeks ago and when clicked on the 'continue' button was led to a page that clearly wasn't parking.
Today my bank informed me that £39.99 had gone out to this company for a subscription. Thankfully they've blocked further payments and have raised a dispute. When you look up the company all you see is reviews saying how this happens all the time with the Ringo app.
I have deleted Ringo and will never use them again. My advice to anyone is DON'T download their app.

In a 2 hour no return for 4 hour setting, I tried to extend my 1 hour by 30 minutes..... Could not extend because the 'NO RETURN' clause was enforced!!!!!

This app is absolutely terrible. It’s supposed to make parking easier, but instead it’s the complete opposite. Nothing about it is simple — the layout is confusing, and it takes forever to get anything done. Every time I try to pay, I get errors, timeouts, or the app just freezes. What should be a quick task turns into a frustrating ordeal that wastes more time than just finding a machine. Honestly, it feels unreliable and broken — not what you want when you’re just trying to park.

Went to Southend and paid for 1 hrs parking at 5pm. At 6pm tried to extend parking for 3hrs to take me to the parking limit at 9pm. Would only allow me to extend for 1hr. Had to return to car and pay for hours at meter.

Absoulute shit show parked for 10 mins wene realised ringo so i left the carpark
Did the QR code on way out wanted to pay what was due for 10 mins but QR stated £18.00 for the day i tried querrieng it to see if this was correct for 10 mins been trying all day with no answer so i expect its done on.purpose to fine u a heafty fine for not paying now
Trying to make contact with these people is unbelevable talking to usless Bots 2 hour waits and getting no where fast all i want to do is find out if and what i owe and how to pay tried the app
And dosnt work asking to change passwords and stuff i give up

Trying to set up my Ringo app but can't access my old account. I'm number 33 in the queue and will get a response in 45 minutes. It's 9:18 AM, so having that many people in the queue this early isn't a great app.

On 31st July 2025 I received an email from RingGo saying my Residency Status was about to expire.

They sent a link to click to renew. The link was wrong. This is the second year they have done this.

Also if I don't use RingGo for a month the password on their app drops off. It's a major hassle to reset the password if I don't remember it.

overcharged by £12 paying for a friends parking outside my house. I received a text from them saying I was being charged a sum just uner £3. My CC says£15 today. Trying to rectify this.. sent an email, had an automated response, wrote back no response. Went to chat bot have been waiting an hour for a person. Once in the queue you are disonnected from chatbot,,there is apparently 33 people in front of me and I need to wait 2 hours

Useless, I have just put my private plate on my new car but Ringgo only recognise it as my old car, and all you can do is let a chat bot know with no timeframe of when this will be done. In the meantime I cannot use the app!!

Unuseable. Reset password doesn't work, then refuses to reset again as text message and emails not received to reset the password. As an example of how bad they are, the APP states the 6 digit verfication code has been sent by email to my mobile phone number 07917 ......... How does that make sense? APP now deleted. Oh and customer service closed after 3.30pm on a Friday.

The car park reference number displayed where I parked my car was not recognised on the Ringo system :
I phoned Ringo & they gave me an incorrect car park number :
I have therefore paid for a days parking in the wrong location & have received a fine : You can’t communicate with anyone other than a dumb chatbot :beware

Tryed to pay for carpark and this company Tryed to take £49.99 out of my account and also a £1.00 aswell. Barclays stopped these con artists from taking it. Do Not give them you card details they are ripoff merchants. An absolute disgrace.