MySupplement.Shop Opiniões 

854
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great prices hard to beat anywhere with a fantastic website, extremely easy to use and well displayed. The whole process from item to check was perfect. Order was processed within a good time and arri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was looking for a very specific item and was having no luck in Denmark where I am from but found it on this site. Even though I was a bit concerned, since this shop is in the UK and therefore outside... Ver mais

Classificada 4 em 5 estrelas

Honestly this would have been a 5/5 but one of my tubs of protein had split had burst during delivery and there was protein whey all over the inside of box and items when they arrived. Managed to salv... Ver mais

Classificada 3 em 5 estrelas

Quick response. Accurate delivery. Only issue was that the customs charges were not clearly stated on the order. Edit: Chris, thank you for the quick response. I went to your site and created anoth... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de vitaminas e suplementos
  2. Loja de produtos de nutrição desportiva

Escrito pela empresa

Your go-to destination for premium sports supplements & wellness essentials. We're here to help you crush your fitness goals and live your healthiest life! 💪💜 Our selection includes high-quality protein powders, essential vitamins, and everything you need to fuel your journey. ✨ Why Choose Us? ✔️ Wide Range – A huge variety of supplements to suit your needs. ⭐ Premium Quality – Only the best, carefully selected for your health journey. 📍 Leicester’s Choice – Proudly based in Leicester, UK - serving fitness lovers everywhere. Start your fitness journey today! Browse, shop, and fuel your goals. Your health & well-being are our top priority! 🏆💜 Join thousands of satisfied customers—let’s achieve greatness together! 🚀


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

854 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(854)

21 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery

23 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Susanna,

I’m so glad the delivery was quick—that’s exactly what I aim for. Feedback like yours makes all the effort behind the scenes feel so worth it.

If there’s ever anything else you need, just let me know. I’m always happy to help!

Chris
Founder 🚀💜

Classificada 5 em 5 estrelas

Nice and fast

22 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Kyle,

Short, sweet, and exactly what I love to hear—thank you! 💜 Knowing your order was nice and fast is the kind of feedback that keeps me motivated during those long days.

If you ever need anything else, just give me a shout. I’m here to make it just as smooth next time!

Chris
Founder ⚡💜

Classificada 4 em 5 estrelas

Clear communication and ease of payment

17 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Simbarashe,

Thanks for the awesome review! 💜 Clear communication and an easy payment process are exactly what I aim for, so it’s great to know it worked perfectly for you.

If there’s ever anything else you need, I’m just a message away!

Chris
Founder 🚀💜

Classificada 5 em 5 estrelas

Although overseas shipments -delivery…

Although overseas shipments -delivery was very quick and product was worth the extra few days wait - Blood and Guts Pre workout - Great taste and had a great workout with it -

23 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey G,

Thanks for the shoutout! 💜 I’m thrilled to hear the overseas delivery was quicker than expected and that the Blood and Guts Pre-Workout didn’t disappoint. Great taste *and* a killer workout—sounds like a win to me! 💪

Appreciate you taking the time to share your experience. If you ever need more (or fancy trying something new), just let me know!

Chris
Founder 🚀💜

Classificada 5 em 5 estrelas

Nice doing business with you.

Nice doing business with you.

21 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Stephen,

Pleasure doing business with you too! 💜 Thanks for taking the time to leave your feedback—it means a lot.

Looking forward to the next time—shout if there’s anything I can help with!

Chris
Founder 🚀💜

Classificada 1 em 5 estrelas

Order some Creatine pills from this…

Order some Creatine pills from this company and did not realize it was in the UK. Live in the states.

No issues I emailed to cancel the order immediately after I confirmed the order. Followed up 2 times about cancelling it. order ships and I follow up again and they finally reply and say “it’s too late to cancel.”

So essentially ignored them cancellation that I followed up on twice. Didn’t want to wait a month to get what I ordered but they decided to be shady to get their money.

17 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hi Jay,

Thanks for your feedback, and I’m sorry to hear that you’re disappointed with your experience. I take all feedback seriously, as I’m constantly working to improve the service I provide. However, I feel it’s important to clarify a few things regarding your order.

You placed your order on December 29, 2024, and at checkout, the shipping method you selected – “USPS Priority Mail Express Tracked International™” – clearly reflects that the order would be shipped on a "international" service. Additionally, our website is fully transparent about who we are and where we’re based. Our registered UK address is displayed on every single page in the footer, along with the expected delivery timeframe (January 7–25), which was also provided on product pages, throughout checkout and in your confirmation email.

Your first email requesting to cancel the order was received on December 30, but it didn’t include any order details like a name, order number, or items, making it impossible for me or my team to identify it in the system. When your follow-up email on December 31 finally provided the required information, the order had already been packed and dispatched earlier that day.

It’s also worth noting that I personally packed your parcel on New Year’s Eve. As the founder of MySupplementShop, I often work 7 days a week, including late nights and holidays, to ensure orders are dispatched as quickly as possible – especially during the heavily delayed festive period. While most businesses were closed, I was working alone to avoid delays for customers like you.

I completely understand how frustrating it can be when a cancellation request isn’t processed in time, but the timing and lack of initial details made it impossible in this case. I also want to highlight that your order was delivered on January 17, well within the quoted delivery timeframe.

I hope this provides some context, as I don’t feel your review fully reflects the effort that went into processing and delivering your order. If there’s anything further I can assist with, feel free to reach out to me directly.

Chris
Founder – MySupplementShop

Classificada 5 em 5 estrelas

Toller Service

Toller Service, schnelle Lieferung

15 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hallo Ela,

Vielen Dank für deine tolle Bewertung! 💜 Ich freue mich riesig, dass du mit dem Service und der schnellen Lieferung zufrieden bist. Genau das ist mein Ziel!

Wenn du noch Fragen hast oder etwas brauchst, melde dich gerne jederzeit bei mir.

Chris
Gründer 🚀💜

Classificada 5 em 5 estrelas

Found my favorite Glutamine supplement…

Found my favorite Glutamine supplement here and was pleased with the pricing and speed of over-seas delivery

10 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Brian,

Glad you found your favorite Glutamine supplement with me—nothing better than getting exactly what you’re after! 💜 Awesome to hear you were happy with the pricing and that the overseas delivery impressed you too.

Thanks for taking the time to share this—it means a lot! If you ever need anything else, just give me a shout.

Chris
Founder 🌍💜

Classificada 4 em 5 estrelas

Well priced product

Bcaa drinks are really well priced and once it was dispatched, communication was great
One star taken away as I did have to chase up the order and think I also had to in a previous order 6 months ago
Will definitely shop here again

9 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Simon,

Thanks so much for your review and for coming back to shop with me—I really appreciate it! 💜 I’m thrilled to hear you love the pricing on the BCAA drinks and found the communication great once everything was dispatched.

That said, I totally get the frustration around having to chase the order. These particular drinks do fly off the shelves and go in and out of stock regularly, but I’m actively working to improve stock levels to make sure they’re ready to go when you need them.

Looking forward to seeing you again soon—hopefully, with no chasing required next time! Thanks for your patience and support, Simon.

Chris
Founder 💪💜

Classificada 5 em 5 estrelas

Timely

Timely, efficient and great communication.

Very happy with the service

11 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Jay,

Love hearing this—timely, efficient, and great communication? That’s the trifecta I aim for! 💜 I’m so glad you’re happy with the service; it genuinely makes my day knowing everything went smoothly for you.

Thanks for taking the time to share your thoughts. If you ever need anything, just holler—I’ve got you!

Chris
Founder

Classificada 5 em 5 estrelas

Fantastic customer service. Can't blame the company for a postal strike!

Canada Post had a month long strike, but everything turned out great in the end. Great customer service, they indeed care about making a positive impression! Thanks again

11 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Danielle,

Thanks for your feedback, and I’m genuinely sorry for the frustration caused. I’ve reached out to you on WhatsApp to explain things in detail, but I also wanted to address this here for clarity.

Your parcel *is* on its way. Tracking shows it has now arrived in Canada and is moving through their system. The delay has been entirely down to the Canada Post strike and the significant backlog they’ve been working to clear.

For context, your order was dispatched on the 26th of November, and while I did everything I could to get it sent quickly, these postal delays are unfortunately beyond my control.

To anyone reading this: I want to reassure you that I deliver on my promises. All orders are sent promptly and safely, and I’m here to resolve any issues if they arise.

Danielle, I truly appreciate your patience, and I’m confident your parcel will reach you very soon. If you have any further questions, feel free to reach out anytime!

Chris
Founder 💜

Classificada 5 em 5 estrelas

Great service

Ordered a few items and arrived promptly with 0 issues. Will be ordering again.

12 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey George,

This is music to my ears! 🎶 Prompt delivery with zero issues? That’s the kind of service I strive for. 💜 Thanks for trusting me with your order—it means a lot.

Looking forward to seeing you back again soon. If there’s ever anything you need, just give me a shout!

Chris
Founder 🚀💜

Classificada 5 em 5 estrelas

Great Service and Great Prices!

I was looking for My Protein Clear Whey and these were by far the cheapest on all the sites.
Great price!!! Once order was place I received a personal note/message that the order was placed and being packed and literally the next day it was dispatched. I was expecting it to arrive a week later.. it was here within 3 days!
Such super service and great communication. I have referred them to everyone I know! Thank you Chris - for the great service!

11 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Sarah,

Wow, this review is everything! 💜 I’m so glad you noticed the effort I put into keeping prices competitive—it’s all about delivering value without cutting corners. And I’m thrilled the “under promise, overachieve” approach came through for you!

Getting your order packed and dispatched quickly is just part of how I try to make every experience smooth and memorable. Hearing you’ve referred me to others? That’s the ultimate compliment—thank you so much for spreading the word!

If you ever need anything else or have more friends to refer, you know where to find me. 😉

Chris
Founder 💪💜

Classificada 5 em 5 estrelas

I'm blown away by the dedication to…

I'm blown away by the dedication to fabulous customer service from this company!! Fast delivery. Overall I'm very impressed.

8 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Christine,

You’ve officially blown *me* away with your kind words! 💜 Fabulous customer service and fast delivery are exactly what I strive for, so knowing I impressed you makes my day.

Thanks so much for sharing your experience—it means the world. If there’s ever anything else I can do, just give me a shout.

Chris
Founder 🌟💜

Classificada 5 em 5 estrelas

Fantastic quick service thank you 🤩

Fantastic quick service thank you 🤩

11 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Jaime,

Thanks for the Review! 🤩 Quick service is the name of the game, and I’m so glad I could deliver (literally)! 💜

If there’s ever anything else you need, I’m just a message away. Appreciate you taking the time to leave this!

Chris
Founder 🚀💜

Classificada 5 em 5 estrelas

Quick

Quick, efficient, easy service. Thank you

4 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Elizabeth,

Thanks so much for your review! 💜 I’m thrilled to hear you found the service quick, efficient, and easy—exactly what I aim for.

If there’s ever anything else you need, just shout. I’m always here to help!

Cheers,
Chris 💜

Classificada 5 em 5 estrelas

Your cream works well I had trouble…

Your cream works well I had trouble with my right thumb for weeks it was stuck and didn’t want to move with out actually forcing it with my other hand which is not recommended and very sore I had been using another cream for awhile but it seems to loose it kick after awhile but but Jointace for about 3 days it was back to normal for me Not fixed but I could use it so I’ve been using this since but taking into account not to use it all the time as I do think the body get used to it and it loosens its edge not been proven yet but I do swop around with the other cream
Jointace has a nice aroma to it
To the point I like it and have ordered another 2 to make sure I always have one to hand

21 de novembro de 2024
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Norman,

Thanks so much for sharing your experience—it’s always great to hear how something is working in real life! 💜 I can imagine how frustrating and painful your thumb issue must have been, so knowing Jointace has helped you get it moving again (even if it’s not 100% fixed) is such good news.

I love how you’ve found a routine that works for you by alternating creams—smart move! And you’re right, Jointace does smell pretty decent for something that actually works.

Having two on hand is definitely a pro-level strategy—sounds like you’re prepared for anything. If you ever need more or just want to share updates, you know where to find me!

Cheers,
Chris 💜

Classificada 5 em 5 estrelas

Great it arrived on time I will be…

Great it arrived on time I will be coming back

9 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Jerard,

Thanks so much for your review! 💜 I’m really glad your order arrived on time, and I can’t wait to see you back again soon. If there’s ever anything you need, just let me know!

Cheers,
Chris 💜

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery, delicious and easy to use. Was struggling to get to my protein goal and this gets me there in a cost effect way. I feel really satisfied after simply mixing with water.

9 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Sarah,

Thanks so much for your review! 💜 I’m so glad to hear the product has been helping you hit your protein goals in such a simple and cost-effective way. It's great to know it’s both delicious and satisfying—mixing with water and still enjoying it is a win in my book!

If there’s ever anything else you need, just let me know. I’m always here to help!

Cheers,
Chris 💜

Classificada 5 em 5 estrelas

Good selection and quick dispatch!

7 de janeiro de 2025
Opinião espontânea
logótipo da MySupplement.Shop

Resposta da MySupplement.Shop

Hey Sena,

Thanks so much for your review! 💜 I’m really proud of the huge selection of products I have available, so it’s awesome to hear you found what you needed—and that the dispatch was quick too!

If there’s ever anything else you’re looking for, just shout. I’m here to help you find it!

Cheers,
Chris 💜

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais