Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I spoke to Alex at the switch shop really helpful chap polite courteous, knowledgeable and took responsibility for choosing the Right switch for dimming downlights. I highly recommend this company... Ver mais

Classificada 5 em 5 estrelas

Have used this company previously while renovating our home. Great products at good price, on-time delivery by delivery company who cares and above all good customer service should you change your ord... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had such a great experience with myswitchshop.com. I ordered some engraved Varilight switches that were custom-manufactured. Alex kept me up to date with progress reports via email when each it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Outstanding customer service from Alex. So glad i came across them on a Google search. The fact they have a live chat, to a real person is life saving, yes, really life saving :-). Makes purchasing so... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Iluminação
  2. Fornecedor de peças electrónicas
  3. Loja de peças sobressalentes e componentes electrónicas
  4. Empresa de equipamento electrónico
  5. Loja de dispositivos electrónicos
  6. Fornecedor de lâmpadas

Escrito pela empresa

We are here to serve you! We sell Varilight Products mainly due to the high quality, low returns rate and 35+ colour ranges that are desirable for any house, flat or commercial property. We offer Data and Power Grid in the majority of Varilight ranges creating bespoke items, plus Varilight's new range The Matrix, a self-assembly product which allows customers to choose face plates and separate dimming and switching modules, this helps to minimize wastage. We have a dedicated Tech & Sales Team, to answer all questions promptly, and as we are located on the same site as Varilight Headquarters, have a direct line to all the departments at Varilight. We receive 3 orders from Varilight daily, so we can maximise on how much we can dispatch each day, and this is delivered to us on foot (and trolley!) to greatly reduce Carbon Footprints. Bespoke products are available on request, please email us if you require this. Any products that are out of stock, are assembled daily for us, so we can make sure orders placed before Midday on weekdays are despatched the same day. In addition to Varilight we also offer accessories we feel are needed, such as, Downlights, LEDs and Wall Boxes. Also in the Family of Products, are our Wood Ranges, these may take a little longer to send as they are hand made, but are made consciously and in respect with the FSC Association. We send out our products fast and efficiently, in packaging that are made from recycled materials only, and that are totally compostable, making a global alliance with Mother Nature. If you require any help before or after sale, please contact us by Phone, Email, Social Media or Internet Chat.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I spoke to Alex at the switch shop…


I spoke to Alex at the switch shop really helpful chap polite courteous, knowledgeable and took responsibility for choosing the Right switch for dimming downlights. I highly recommend this company for advice and purchasing the Right switch.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful!

Wonderful! Fabulous Crystal candle with the most amazing scent! Great communication and such a fast delivery. Thank you so much, I’ll be ordering more xx

28 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Superb company with excellent staff

Being the first time ordering light switches for a small project I had a lot of questions and follow ups on Varilight products which might have been trivial and paltry to some but Alex from myswitchshop.com (MSS) offered me his email address and patiently journeyed with me on each and everyone of them.

The MSS team responded to my emails promptly whilst managing my expectations on delivery dates well with clear updates each step of the way. The MSS team are by far the most technically knowledgeable, and their inventory of Varilight products the widest at very fair prices.

I needed to have my items delivered to Singapore and MSS's workflow for international orders was fast and efficient.

I'm from Asia where customer service is provided efficiently 24/7 but unfortunately we may not have the best quality across all products yet which is why I had to source for premium hardware from the UK. My experiences dealing with UK companies were revealing but thankfully salvaged by the excellent standards maintained by MSS.

Thank you, Alex!

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

10/10 products and service

We found myswitchshop a few years ago when my mum had to buy all new sockets for her house, the range was great then and has only gotten better. I recently had to purchase all my sockets, and not only was the initial order and help we received super smooth, but we had one small issue after and the CS team were super swift with their help and in resolving the issue. So, so good, I can't recommend them any more.

2 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

I have been using this company for years for our business. They are always super helpful. I have just made a rather large mistake but Alex was on the end of the phone to help recitfy. Thanks once again for great service.

16 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Quick dispatch and delivery

This was my third order from my switch shop and had a great experience each time. Staff have been helpful and the orders have been dispatched and delivered very quickly (this most recent order was delivered next day despite ordering a couple of hours after the cut-off time).

Happy with all the products I’ve received and would definitely recommend!

24 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful, Knowledgeable, and Reliable

Paul and Alex have been incredibly helpful. I ran into some trouble assembling a 2-gang Powergrid module, faceplate, and substrate, but they expertly guided me through diagnosing the issue. They even offered to replace the parts, including the faceplate, which had been scratched by the electrician.

I've bought from them before and have always found their products reliable and their customer service outstanding. It’s rare to find support that’s both patient and knowledgeable these days. I’d highly recommend this shop to anyone looking for switches.

23 de janeiro de 2025
Opinião espontânea
logótipo da Myswitchshop

Resposta da Myswitchshop

Thanks so much for kind and comprehensive review! We look forward to working with you again soon.

MySwitchShop

Classificada 5 em 5 estrelas

1st Class Service

Dispatched timely, but that's not all.

It's inevitable that retailers may occasionally send products that aren't up-to-date, and it was impressive how 1StopElectrics (aka My Switch Shop) dealt with the situation.

So I bought a dimmer, and what I actually received was its previous version which missed a few features that I needed. I explained the situation and they happily offered me a free exchange - they covered nearly £18 of the resulting delivery cost, which was more than the price of the dimmer itself. Given I had to leave the UK by the end of that week, they even offered to pay for next-day delivery.

It's far from the first time that I purchase Varilight dimmers from 1StopElectrics, and I'll definitely stick to them in the event of future needs.

20 de março de 2024
logótipo da Myswitchshop

Resposta da Myswitchshop

Thanks for providing such an in depth and kind review. It's great to hear that you were pleased with how our team resolved this issue for you.

We hope you enjoy your new dimmer switch, and we look forward to working with you again soon.

Classificada 5 em 5 estrelas

Faultless

I've had to order myriad items whilst managing an extension and renovation project, and Myswitchshop are probably one of the best shopping experiences I've had. Extremely competitive pricing, items well packaged and arrived on time, and dealt with misordered items, return of ununsed items, and replacement of a faulty socket with ease and minimal fuss. No annoying hoops to jump through, just straighforward all round. Alex in particular has been super helpful, thanks a lot. Will use these guys again with no hesitation.

3 de maio de 2024
Opinião espontânea
logótipo da Myswitchshop

Resposta da Myswitchshop

Thanks for taking the time to leave your kind review. It's great to hear that you were pleased with each part of your order process, including returning unwanted items. We wish you the best of luck with the rest of your renovation!

MySwitchShop

Classificada 5 em 5 estrelas

What a brilliant service

What a brilliant service. The team at MySwitchShop are full of great knowledge and technical advice and explain everything very clearly before and after sales. The speedy delivery of the switch and other components they recommended was amazing.
I would buy from them again in a heart beat!

24 de abril de 2024
Opinião espontânea
logótipo da Myswitchshop

Resposta da Myswitchshop

Thanks so much for your kind and comprehensive review. We hope you enjoy your new products and come back to shop with us again soon!

MySwitchShop

Classificada 5 em 5 estrelas

Very professional

Although delivery company could not deliver, Myswitchshop contacted me and credited the purchase immediately . Will use this supplier again.

28 de março de 2024
logótipo da Myswitchshop

Resposta da Myswitchshop

Many thanks for your understanding whilst we resolved this issue. We look forward to working with you again in the future.

MySwitchShop

Classificada 5 em 5 estrelas

Delighted with the product

Delighted with the product, excellent quality and very speedy delivery.

27 de março de 2024
logótipo da Myswitchshop

Resposta da Myswitchshop

We're very happy to hear this! Thanks again for your order and positive review.

MySwitchShop

Classificada 5 em 5 estrelas

Ordering our new switch was easy…

It was very easy to order our item online. Communication was good and the item arrived very quickly. We were given very clear information about when it would be delivered.

26 de março de 2024
logótipo da Myswitchshop

Resposta da Myswitchshop

Thanks so much for your kind feedback!

MySwitchShop

Classificada 5 em 5 estrelas

Good service.

Very quick service. Well packaged. Does what was intended.

18 de março de 2024
logótipo da Myswitchshop

Resposta da Myswitchshop

Thanks so much for your positive review!

MySwitchShop

Classificada 3 em 5 estrelas

My Switch shop is fine but let down by…

My Switch shop is fine but let down by the courier APC who had my parcel out for delivery on two consecutive days and returned it to the depot both times. Finally delivered by a chap on his way home.

13 de março de 2024
logótipo da Myswitchshop

Resposta da Myswitchshop

We're sorry to hear that you had an issue with your first delivery attemps. We contacted APC after you raised the issue and they made sure that the delivery occurred within the 1-2 day window.

MySwitchShop

Classificada 5 em 5 estrelas

Great order updates from Alex, thank you

I had such a great experience with myswitchshop.com. I ordered some engraved Varilight switches that were custom-manufactured.

Alex kept me up to date with progress reports via email when each item was in stock. They shipped them the same day it was received from the supplier - which arrived within 24 hours.

I can't recommend them highly enough!

27 de fevereiro de 2024
logótipo da Myswitchshop

Resposta da Myswitchshop

We really appreciate you taking the time to leave this positive review and hope you enjoy your new switches!

MySwitchShop

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