Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I spoke to Alex at the switch shop really helpful chap polite courteous, knowledgeable and took responsibility for choosing the Right switch for dimming downlights. I highly recommend this company... Ver mais

Classificada 5 em 5 estrelas

Have used this company previously while renovating our home. Great products at good price, on-time delivery by delivery company who cares and above all good customer service should you change your ord... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had such a great experience with myswitchshop.com. I ordered some engraved Varilight switches that were custom-manufactured. Alex kept me up to date with progress reports via email when each it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Outstanding customer service from Alex. So glad i came across them on a Google search. The fact they have a live chat, to a real person is life saving, yes, really life saving :-). Makes purchasing so... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Iluminação
  2. Fornecedor de peças electrónicas
  3. Loja de peças sobressalentes e componentes electrónicas
  4. Empresa de equipamento electrónico
  5. Loja de dispositivos electrónicos
  6. Fornecedor de lâmpadas

Escrito pela empresa

We are here to serve you! We sell Varilight Products mainly due to the high quality, low returns rate and 35+ colour ranges that are desirable for any house, flat or commercial property. We offer Data and Power Grid in the majority of Varilight ranges creating bespoke items, plus Varilight's new range The Matrix, a self-assembly product which allows customers to choose face plates and separate dimming and switching modules, this helps to minimize wastage. We have a dedicated Tech & Sales Team, to answer all questions promptly, and as we are located on the same site as Varilight Headquarters, have a direct line to all the departments at Varilight. We receive 3 orders from Varilight daily, so we can maximise on how much we can dispatch each day, and this is delivered to us on foot (and trolley!) to greatly reduce Carbon Footprints. Bespoke products are available on request, please email us if you require this. Any products that are out of stock, are assembled daily for us, so we can make sure orders placed before Midday on weekdays are despatched the same day. In addition to Varilight we also offer accessories we feel are needed, such as, Downlights, LEDs and Wall Boxes. Also in the Family of Products, are our Wood Ranges, these may take a little longer to send as they are hand made, but are made consciously and in respect with the FSC Association. We send out our products fast and efficiently, in packaging that are made from recycled materials only, and that are totally compostable, making a global alliance with Mother Nature. If you require any help before or after sale, please contact us by Phone, Email, Social Media or Internet Chat.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Fast delivery

Fast delivery. Copper screw less switch & sockets look great Yet to install.

3 de setembro de 2023
logótipo da Myswitchshop

Resposta da Myswitchshop

Many thanks for your feedback!

MySwitchShop

Classificada 5 em 5 estrelas

Brilliant, responsive service

I have used Myswitchshop for a number of years and not only do they ship orders very promptly but answer any and all my queries rapidly and helpfully. And their Varilight products are great too!

30 de agosto de 2023
logótipo da Myswitchshop

Resposta da Myswitchshop

Thank you for your kind and comprehsensive review.
It's always great to hear back from our repeat customers!

MySwitchShop

Classificada 5 em 5 estrelas

Excellent service

Alex answered all my questions and I received the switch plate the next day. Excellent service.

9 de agosto de 2023
logótipo da Myswitchshop

Resposta da Myswitchshop

Thanks again for your order, and for leaving a positive feedback!

My Switch Shop

Classificada 5 em 5 estrelas

Brilliant

Very helpful customer service, also super fast delivery- was delivered the next day! Thanks

2 de agosto de 2023
logótipo da Myswitchshop

Resposta da Myswitchshop

Thanks for letting us know. We hope you come back to shop with us again soon!

My Switch Shop

Classificada 5 em 5 estrelas

Placed a delivery order on Tuesday and…

Placed a delivery order on Tuesday and arrived Wednesday, all the products were extremely well made, very good quality and needed extra long screws which were also provided. Would definitely use again and recommend. Pleasure to deal with.

1 de agosto de 2023
logótipo da Myswitchshop

Resposta da Myswitchshop

Thanks for your kind and comprehensive review. It's very good to know that your order was received quickly and that you are pleased with your products.

My Switch Shop

Classificada 5 em 5 estrelas

Fast, reliable and well stocked

Fast, reliable and well stocked.
Totally recommendable.

25 de julho de 2023
logótipo da Myswitchshop

Resposta da Myswitchshop

Many thanks for your positive review!
We hope you enjoy your new products.

My Switch Shop

Classificada 5 em 5 estrelas

An initial chat conversation with a specialist

An initial chat conversation with a Myswitchshop expert pointed me in the right direction and I ordered the correct replacement switch for my double switch dimmable lighting. Delivery was prompt and the part fitted perfectly.

20 de julho de 2023
logótipo da Myswitchshop

Resposta da Myswitchshop

Many thanks for your review!

It's great to hear that our team were able to direct you to the best product for your setup and that your order was delivered quickly.

My Switch Shop

Classificada 1 em 5 estrelas

The delivery has still not been made…

The delivery has still not been made and is late and no indication as yet of when it will be received.

13 de julho de 2023
logótipo da Myswitchshop

Resposta da Myswitchshop

Hi there,

Thanks for your feedback and our apologies again for the unexpected delay with your delivery. We can confirm that your parcel has now been delivered. Please contact us directly if you have any further questions regarding your order.

My Switch Shop

Classificada 5 em 5 estrelas

Got exactly what I needed fuss free

Got exactly what I needed fuss free.

Very straight forward purchase system and fast delivery.

All round great service.

11 de julho de 2023
logótipo da Myswitchshop

Resposta da Myswitchshop

Many thanks for your kind review!

We're glad to hear that it was easy for you to place an order and that your products were received quickly.

My Switch Shop

Classificada 1 em 5 estrelas

Completely inflexible with their…

Completely inflexible with their returns policy.

13 de junho de 2023
Opinião espontânea
logótipo da Myswitchshop

Resposta da Myswitchshop

The customer contacted us 3 months after delivery to report a missing component and that a product did not fit correctly. They also wished to return some unwanted items from the same orders.

The unwanted items were two months over our 28 day return period, so could not be returned, however we offered to replace the product that was missing a component and requested some more information regarding the second issue.

The customer chose to not provide this information and ended the conversation, so we could not proceed any further.

Classificada 5 em 5 estrelas

Replacement Switch

I rang to report that one of the toggles had come off the switch. The reply I received was warm and supportive and another switch was received two days later. I thought the support was terrific.

21 de março de 2023
Opinião espontânea

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