Tap Score Opiniões 

185
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tap Score is excellent! We got our test promptly, instructions were clear, and we received results promptly as well. Robin helped so much, answering every question I had almost as soon as I emailed it... Ver mais

Classificada 5 em 5 estrelas

I've used Tapscore three times since buying our house in 2022. I'm new to having a well, and since we have a toddler, we wanted to make sure that our water was safe to drink. Tapscore has provided val... Ver mais

Classificada 5 em 5 estrelas

We were so pleased with the service from Simple Lab. We were looking for an unbiased opinion on the quality of our water. Consumers Report mentioned them as one of the trusted labs. We followed their... Ver mais

Classificada 5 em 5 estrelas

We are on a well and wanted to make sure our water is super safe to drink. Tap Score has an easy way to collect and ship our sample. What we received was a very detailed, comprehensive report on our... Ver mais

Informações sobre a empresa

  1. Serviço de análise de água
  2. também em
  3. Laboratório médico
  4. Serviço de saúde ambiental

Escrito pela empresa

Professional water testing service for home and business. Analyze your tap water or well water for basic contaminants like lead and arsenic or specialized risks like pharmaceuticals, bacteria, and microplastics. Wirecutter and Popular Science rank Tap Score #1. Test before you filter.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

185 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(185)

11 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Test your water with Tap Score to be well

Tap Score provides the best method to test your water for a comprehensive array of contaminants. They also have a website Simplelab to view all of your reports in one place and you can access your reports to evaluate your changes in water quality over time to see what metals or VOC may have changed. Especially with health issues it is important to check your water and also to test your filtered water not just water from the tap. I have well water and test for both to see how the filter is or is not working. I recommend tap score to everyone because water quality may make the difference in staying well and disease or cancer free.

9 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Best water testing on the internet

I was extremely pleased with my experience with Tap Score and SimpleLab. I had three tests of different water sources that I needed results for quickly. The team from SimpleLab helped me to get them tested quickly and accurately, even when UPS messed up the overnight shipment (Kate and Shelby from SimpleLab sent another one the next day overnight!). In addition, I was able to talk to water expert Johnny for help understanding my results, even though the interface that I received was very intuitive and easy to read. He was extremely helpful in getting the low down with my results.

At the same time, I had also sent in a different water source to a competing service, SafeHome, so I can compare TapScore against SafeHome. SafeHome was more expensive to test a city water source (about $30), they were a few days slower, and their report wasn't as easy to interpret or read. I'll definitely use TapScore again when I need to test water. Highly recommended for their professionalism, speed, and accuracy. Thanks, guys!

4 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

SimpleLab....Simply the VERY BEST YOU WILL FIND.

I have been struggling to resolve my home well-water issues...very frustrating and demoralizing to have lousy water. I reviewed a few labs to access my water’s issues and selected SimpleLabs. Unbelievably sound choice and my good fortune. From the outset, each of the rep walked me through the process... helped me get my head around the best treatment equipment solution. I simply cannot say enough good things about SimpleLab. If you are dealing with water issues, then the people at SL will help and guide you all the way.

17 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Easy Test and Great Follow Up Support

Got a water test, and was able to run through it pretty easily. Test came back and found out we had elevated levels of chlorine by products. Needed some help, so reached out to support, and they answered questions that I had. Great experience overall

4 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous

This service was great--extremely easy to take the sample and send back, and very helpful advice, especially when I had extra questions I got a speedy well informed response that is making me more confident in how to use the water in my home. Thank you so much!

19 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Easy & Effective

This was an easy way to test the water in an older home we recently purchased. It flagged some issues with our plumbing, and also provided us with the tools to speak with our local water utility about potentially upgrading our service line.

11 de fevereiro de 2021
Opinião espontânea
logótipo da Tap Score

Resposta da Tap Score

Thank you !

Classificada 5 em 5 estrelas

I tested my drinking water prior to…

I tested my drinking water prior to installation of a tankless hot water system. Test was comprehensive and simple with good reporting.

5 de fevereiro de 2021
Opinião espontânea
logótipo da Tap Score

Resposta da Tap Score

Thank you Mark !

Classificada 5 em 5 estrelas

Easy to Read Report

Tap Score gave us a thorough and easy to read report. Our water was high in uranium and I appreciated the suggested treatment options that accompanied the result. I ended up going with one of the recommended filters and it saved me a lot of research.

5 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Easy to order, arrived quick, tracked status on their website, results were prompt, and they quickly answered a question I had about the results. Couldn’t ask for better service! Shout out to Shelby and Johnny!

3 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. After installing a whole home filter, I wanted to test to make sure we didn’t have PFOAs in the water. I sent the kit in and had some questions while we waited for the results. The chat and email response was fast and helpful. And we were happy with the results and the level of detail provided

29 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

We bought a house with a well and…

We bought a house with a well and needed our water tested, Kate and the rest of the team went above and beyond. They even went as far as to recommend what they thought to be reasonable solutions to my water problems when the sales people in my area were touting their $3000+ products that may or may not be necessary.

1 de dezembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service from Start to Finish!

Really excellent service from start to finish. Received my testing package promptly and the instructions for taking the sample and mailing it back were crystal clear. I received the results on the 6th business day after their receipt. The web interface for displaying the results was excellent. I had a few questions which were answered immediately and thoroughly in an online chat. Pricing was very reasonable compared to competing services. Definitely deserving of five stars!

2 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Results Completely Wrong

The test results came back and did not match my water profile at all. I have very hard water from a well and their results showed it as very soft water. After some back and forth on this, they agreed to test the pH of another sample. It tested hard, as it always has. They tried to tell me that the pH of my water must have shifted from being very hard to being very soft (first sample) and then back to hard, all in a matter of a couple of weeks. Sorry, but aquifers don't work that way. They did refund my money, but I would never trust any of this companies results or anything that they say.

17 de abril de 2020
logótipo da Tap Score

Resposta da Tap Score

Hi there!

Thank you for your honest feedback. I’m personally, terribly sorry for the trouble you experienced. As CEO of SimpleWater, I take this claim very, very seriously. Such an experience with us is extremely uncommon precisely because we value our customer satisfaction and test accuracy and transparency above everything else.

I just tried reaching out to you via the phone number provided, but the person who picked up didn’t know you, so it’s possible you gave us the wrong number by accident. If you message us online instead or by email (mytapscore.com) ask for me and I will personally do everything to work to improve your experience and restore your faith in our service.

Moreover, we are fortunate to employ several professionally trained engineers and PhDs, so there is no excuse for us not to be able to provide you with best-in-class service and support. I want to make sure you get everything you can to trust your water quality test results.

Kindly
Johnny

Classificada 5 em 5 estrelas

Great product and competent service!!

i just spoke with the Tap Score engineers on the phone -- first of all, awesome that they put kind, smart water chemistry PhDs and engineers on the phone, not just token customer service bots. Anyway, they did an amazing job all around. the test was easy, fast, and really really informative. They charged no extra money to spend 20 minutes on the phone with me and helped me pick out the right water treatment equipment for my home. this is a great service. if you have questions about your water and you can afford this $, i strongly recommend tap score. they score your water health out of 100 and then if you fall short, tell you how to get there affordably.

12 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

SimpleWater Tap Score is professional…

SimpleWater Tap Score is professional with great customer service.
I searched locally and could not find the detail that I wanted in a lab. I am very happy to have found a lab that can do most all the tests that you would want. I initially settled for a bacteria test and an organophosphate test because I was concerned that a nearby agricultural canal might be contaminating my well. I spoke with at least 4 different individuals at the lab and all had understandable information and excellent support. The procedure for testing is clear and the lab tests are reasonable and come back with exceptional detail well beyond what you might expect. Options are suggested for dealing with the result of the tests and every e-mail I sent in with questions was answered promptly. I will not hesitate to order further lab tests as they are needed.

20 de julho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great, wholesome company!

Great company! Owner is a good person who genuinely cares about each and every customer. Try it for yourself and see the great service SimpleWater Tap Score has to offer, Highly recommend this anyone! Thanks A++++++++++

14 de março de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great Company

They found things in my water that I had no idea would be there and they recommended a filter to help.

Exceptional customer service. I used their chat feature and was immediately connected to a water engineer, who was able to answer all of my questions VERY thoroughly.

I've used other labs in the past and this is more affordable AND the reports are so much better. I've tested by water wtih Tap Score twice and I couldn't recommend them enough!

29 de novembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

My wife and I wanted our water tested…

My wife and I wanted our water tested because there were some strange smells coming from the kitchen tap. We know that children are much more sensitive to toxic contaminants in water and we needed to make sure our family is safe!

The folks at Tap Score did a great job of explaining our testing options and making the entire water testing and treatment process very easy.. We purchased two tests and after following  easy instructions we waited a week to get our results. Wee found some heavy metals and other stuff in our water that we had no idea was there.

The Tap Score customer support people did an outstanding job of explaining how I should go about removing these contaminants from our water for as low a cost as possible. Thanks for all your help! .

27 de agosto de 2018
Opinião espontânea

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