Great company will go out of their way to fix issues and won’t give up only small problem is they must try to do a few at a time so you are waiting between messages for replies instead of dealing with... Ver mais
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We have had this service for around 5 years now and have never had any major issues. All contact has been dealt with immediately and professionally..
I have had a terrible time with the delivery service which is not myultra.net fault and Anik got me through with flying colours, he is the best of the best. Also the products are quality.
Excellent customer service. Screen was freezing before start up had finished. They stayed in touch until the issue was resolved.
Informações sobre a empresa
Escrito pela empresa
Ultra Services - Your number 1 media company.
Informações de contacto
Espanha
- myultra.net
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My Ultra experience.few years…
We have been with Ultra for a few years now, and have been very happy with the service. The staff are very helpful and ready to solve any problems you might encounter. Can’t rate them highly enough .
Sam from your support team showed…
Sam from your support team showed incredible patience with me as I needed guidance through everything technical and got my UltraXC back up and running, he deserves my utmost praise and is a credit to your support team.
Excellent service by Sam very smooth
Excellent service by Sam very smooth, and sorted in minutes after I had tried for a couple of hours
Sam helped us get back online even…
Sam helped us get back online even although it was tricky & managed to do this with little stress
Can absolutely recommend Ultra TV and…
Can absolutely recommend Ultra TV and the excellent service provided by Sam when I had a small problem. He was prompt to answer my contact and took me through step by step to him accessing remotely and fixing the problem within minutes. Great job Sam
Sam was absolutely cracking
Sam was absolutely cracking, had my issue resolved in seconds. Really love this app. I have already recommended to people and will recommend more after that great support service. Nice one Sam 😀
I had a problem with my Ultra …
I had a problem with my Ultra so I went onto WhatsApp. I was chatting to Sam and my problem was solved within 10 mins. Thank you so much Sam
Once downloaded and running
Once downloaded and running. I’m so impressed with the amount of channels and films , radio is great as well. Still new to it, but what I’m seeing is great. Sam the technician who helped me get set up. Was amazing and very helpful. Definitely would recommend this site.

Resposta da Myultra
What a great company I was helped by a…
What a great company I was helped by a chap called Alex, a really great guy nothing was too much trouble very patient with me

Resposta da Myultra
Cannot speak highly enough of Sam he has helped an old boy of 73 who is not great on technology and IT get through renewing my subscription.
Absolutely fantastic service from Sam..above and beyond 10/10

Resposta da Myultra
Five years of quality TV from Ultra
I have been with Ultra for the last five years, I recently found some regional channels (ITV Yorkshire & Tyne Tees) kept going offline. During a routine check I told Sam from Technical Support about this, he remotely connected to my Ultra android TV box and fixed the problem. Ultra TV now is now working very well I will recommend Ultra to all my friends and family. Thank you Sam your support is amazing and much appreciated.

Resposta da Myultra
Great experience every time
Cant fault the product from the ultranet team. Customer service great help especially Sam who helped me to renew my subscription today.
Tried other companies but dont find the support and broadcastings as good when sat on the bank fishing for weeks at a time. Good Job guys n girls at Ultranet!!

Resposta da Myultra
Incredible support
Received extremely supportive help from Sam who really helped us get everything up and running. We are not great with anything even slightly technical but Sam walked us through the process and his patience was incredible. The Ultra package is brilliant. Highly recommended.

Resposta da Myultra
Great service & Super quick
Great service & Super quick, I have been a customer for a few years now & have complete trust in their service also would definitely recommend to anyone . Thanks !

Resposta da Myultra
Sam was incredible!! Elite Customer Service
Sam was an exceptionally professional customer service agent that helped me solve a problem with my device. He was patient, understanding, tried a lot of different methods to fix the extremely unusual problem, and came out the other side with a job well done! Would’ve been lost without him!

Resposta da Myultra
The people on the end of the phone…
The people on the end of the phone really know their stuff & no matter what the problem, they from my experience can sort it.
We have been with them 3 years & can't think of going elsewhere.

Resposta da Myultra
Myultra install
Made my purchase which was easy, tried to install myself however I needed some guidance, spoke to Sam who was excellent in explaining what to do how to do it. Took me me through the whole process which was great. Thank you Sam .....Outstanding 😊

Resposta da Myultra
Fantastic customer service and a really…
Fantastic customer service and a really easy system to use, very happy with everything. Sam sorted my problem very quickly. Would recommend to everyone.
Subtitles…
We could not figure how to turn off subtitles. We went to help and Jim came on l8ne. He was was brilliant. Very patient and kind to us oldies. Thankyou Jim so much
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