Great company will go out of their way to fix issues and won’t give up only small problem is they must try to do a few at a time so you are waiting between messages for replies instead of dealing with... Ver mais
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We have had this service for around 5 years now and have never had any major issues. All contact has been dealt with immediately and professionally..
I have had a terrible time with the delivery service which is not myultra.net fault and Anik got me through with flying colours, he is the best of the best. Also the products are quality.
Excellent customer service. Screen was freezing before start up had finished. They stayed in touch until the issue was resolved.
Informações sobre a empresa
Escrito pela empresa
Ultra Services - Your number 1 media company.
Informações de contacto
Espanha
- myultra.net
Sem histórico de convites para avaliação
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Não respondeu a opiniões negativas
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Been with Ultra a long time now
Been with Ultra a long time now
Recommend a friend to buy package today Shik
Sorted it all out for us had a problem logging on after purchasing but he soon sorted it out would highly recommended Ultra
Myultra ,Jim helped me today
Jim helped me today. Quick and helpful , I always get good service from Myultra.
fixed my issue
quick and helpful staff.
Jim fixed my audio problem
Shikar a great Support, fixed all problems
Shikhar at customer support fix my VPN problem and went all the way to explaining how to optimise it myself. A very helpful gentleman who I score 5/5 100 🙏! Very satisfied.
Tech are a great team
Today I was having problems with my ultra box. I chatted with a technician called Shik. He was brilliant and so helpful. The most important thing he was so patient with me as I dont understand modern tech. Thank you shik for your help, you certainly deserve a 5 star rating.
Problem logging in - resolved quickly
We recently changed our WiFi provider and then couldn't log back in.
After joining an online chat, Shikhar was very helpful and had our problem resolved in minutes.
Very much appreciated - great service.
They have been very professional from…
They have been very professional from start to finish I had a delivery question that was handled very well by Shik thanks guys would highly recommend 👍
Had a problem with my system and the…
Had a problem with my system and the agent Shikhar managed to resolve the issue in a very professional manner
Very helpful and efficient and speedy
Technician
Today 31st January i had problems trying to connect my box to the tv. I realised the box would not connect because there was no internet. I went on the ulta app and spoke to Shik. Shik guided me through the process of re setting the the box. After this process i have full tv and it is working properly. Shik was excellent and so patient with me as i am a dinasour. Thank you Shik, I have learnt to reset.
I had a problem on Saturday
I had a problem on Saturday. My online chat bot was answered immediately & Shik entered the conversation. He stuck by me for several hours trying to reconnect & I had to leave the chat but I got reconnected with him Monday immediately & we persevered together for a few more hours with my older system but he got it up & running. Excellent customer service & the system is pretty good too. Little box is Easy to transport between home & holiday home. Shik was fantastic.
I have just purchases 2 boxes from…
I have just purchases 2 boxes from Ultra and the backup service is amazing. I'm giving 10 🌟 🤩 ⭐️
Shik, the technical man stayed with me untill both Ultra boxes where 100% updated and working perfectly.
One of my tv was an older model and had a problem with Crome however Shik
kindly walked me through the whole process .. .I'm delighted and thank you guys . I'm a very happy client ☺️ 100% 🫠😍😊😊😊😊😊😊😊
first class service as usual
Ultra TV are always available to help.
They always reply to your messages promptly they are very polite and nothing is to much to ask of them.
Great service and great media to watch.
Very happy with service and support I…
Very happy with service and support I have received from the My Ultra team. Any issues I’ve had have been solved on the spot. Great product and great customer service.
still waiting for a reply.
still waiting for a reply.
Ordered products on the 10th October chasing up delivery but no one replies.
Sent emails to support and service

Resposta da Myultra
Great service with so many channels
Great service with so many channels. I have been using this service many years now and believe it to be better than all the other services I have used. Highly recommended to anyone if you are looking for a good IPTV, on demand Movies, TV Shows and Live TV.
Great product the best I have used by a…
Great product the best I have used by a long way.Great Interface makes it user friendly to find the endless library of movies,tv shows and sports.
Live tv is excellent with every sport and channels you would want.
I now have two boxes that came preloaded plug and play with a update tab so no messing just click to update,also fast support is available if required a great no hassle reliable service I wish I had found earlier
Happy with my response still waiting on…
Happy with my response still waiting on accounts to contact me ,but I'm sure thay will not take long
Highly recommend this TV box.
Great service & the picture quality & sound are brilliant. Would definitely recommend to anyone thinking of trying it.

Resposta da Myultra
Highly recommend
Excellent product. Exceptional service. Highly recommend. Absolutely brilliant. 5🌟.

Resposta da Myultra
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