Great communication. Answered all questions that I had. After purchasing online I was offered extra time to add to my delivery, which I did ( as I wanted a replacement pump dispenser) and didn’t have... Ver mais
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Leia as opiniões dos outros
I’m absolutely made up with my dispensers and I would highly recommend Namie Home products. All the items were really well packaged and I was so happy with the quality of bottles & pumps! Wow! My bath... Ver mais
First time shopping on Namie Home and had great experience. The product I was looking for was out of stock on the site. I emailed customer services to ask if they knew when/if the product would be re... Ver mais
Always have a pleasant experience with their customer service team. I love their products so much, I will keep coming back.
Informações sobre a empresa
Escrito pela empresa
Namie Home was founded in 2021 by Nat and Jamie in Staffordshire, born out of a simple but powerful idea: beautiful homes deserve better than the generic, plastic soap bottles found in supermarkets. After spending months designing and perfecting a premium soap dispenser that would elevate any interior, we launched what has become our best-loved product. Stylish, functional, and endlessly customisable, our dispensers were just the beginning. Customisable dispensers to suit any style. Since then, Namie Home has grown into a much-loved brand, trusted by over 40,000 homes around the world. Our range has expanded to include thoughtfully designed homeware like glass storage jars, elegant oil bottles, and modern metal bathroom fixtures—each piece created with the same care and attention to detail that started it all. At the heart of Namie is a genuine love for home styling and the incredible community that surrounds us. We feel incredibly lucky to have built a brand that’s not just about products, but about people. Our customers are the reason we’re here, and their support continues to inspire everything we do. Looking ahead, we have big plans in motion—new designs, new collections, and ideas that we believe will transform not only your spaces but Namie as a brand. The future is exciting, and we’re so glad to have you with us on this journey.
Informações de contacto
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gorgeous product
Gorgeous product
Purchased 3 black bottles on the tray with black dispensers.
Also bought as a present for my daughters new bathroom
Great support and service
Great support and service. Quick response and resolution.
Always have a pleasant experience with…
Always have a pleasant experience with their customer service team. I love their products so much, I will keep coming back.
I love the quality and an excellent…
I love the quality and an excellent company to deal with.
And excellent delivery too.
I’m absolutely made up with my…
I’m absolutely made up with my dispensers and I would highly recommend Namie Home products. All the items were really well packaged and I was so happy with the quality of bottles & pumps! Wow! My bathroom had an instant upgrade. I’ll be back to purchase more soon!
Incomplete order
I ordered a bottle set with wooden stand. Unfortunately on unpacking my parcel one of the bottle dispensers was missing! I made several attempts to email this company without any reply. After one week I bought a single dispenser and paid postage. In order to resolve this issue.
I am disappointed at not being able to complain and resolve this issue.
I will not ever buy from this company again.
I bought the dish soap
I bought the dish soap, hand soap dispensers along with the oil dispenser these are absolutely beautiful and have elevated counter tops so happy with them.
Excellent communication and fast…
Excellent communication and fast delivery. Loving my purchase
I have not used my goods yet as…
I have not used my goods yet as decorating first but I can not fault the company ordering was easy I was kept informed and they arrived quite quickly
Excellent Shop
Beautiful goods, very well made, put a smile on my face! Service was excellent and very friendly, would certainly recommend it.
No reply from customer support re damaged product
Received order fairly quickly and product is great but one of the press dispensers arrived scratched. I immediately contacted them via online as requested and have since also emailed them via email to customer support but no reply to either of my messages. There is no phone number that I can find either. So Im unimpressed at the moment. Im happy to pay for a quality product but I would like it to be in perfect condition and a quick response when its not

Resposta da Namie Home
Beautiful accessories for my new…
Beautiful accessories for my new kitchen. The finishing touches we didn’t know we needed but the space would look silly without! Thanks so much 🤩
Excellent Customer Service
I think it’s the first time a brand has recognised I’ve made a second order
Seems a simple thing but customer recognition is key, especially for an online brand
Great communication. Fantastic products.
Great communication. Answered all questions that I had. After purchasing online I was offered extra time to add to my delivery, which I did ( as I wanted a replacement pump dispenser) and didn’t have to pay extra delivery charges. Super fast delivery. Will buy from again and recommend to all my friends & family.
Products are high quality and bring a more elegance look to the room. Better than having unsightly bottles laying around.
Lovely product
Lovely product. Very easy to order and prompt delivery. Well packaged.
Great Customer Service, extremely helpful and quick response.
Beautiful product
Beautiful product very elegant.
Great quality and delivery prompt items very well packaged
What a refreshing change to deal with a…
What a refreshing change to deal with a customer service team that value repeat custom and help out where they can. I received really great service from Jamie and the price it cost to fix my issue will be returned to them in repeat business. Well done and keep up the great work. Thank you
First time to Namie and not my last
First time shopping on Namie Home and had great experience. The product I was looking for was out of stock on the site. I emailed customer services to ask if they knew when/if the product would be returning, their team advised it had been discontinued but kindly offered to double check back stock and were able to find what I was looking for and send it out to me promptly.
You don’t often get service like that these days, especially online. Pleasantly surprised, will return and recommend!
Fantastic experience from start to finish
Easy to use website. Great products especially the bottles I chose as they were on offer. Brilliant having labels. Very nice touches from you re personal email and message in the packaging. I haven’t actually used the bottles yet as the bathroom is due to be upgraded next month but I am very happy with my Namie experience.
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