National Utility Hub Opiniões 

166
•
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

Our football club was tied into a long term contract that no longer suited our needs and left us facing large scale increases over the next few years. With limited options available Katherine and Harr... Ver mais

Classificada 5 em 5 estrelas

Wayne has been brilliant from start to finish. He's been efficient, knowledgeable and really easy to deal with throughout the whole process. He got our meters sorted quickly and the savings were notic... Ver mais

Classificada 5 em 5 estrelas

Katharine Russell and Harry Chirnside have straightened out the energy estate of Kimberley Caravan Centre efficiently and effectively. Years of adding new sites with a variety of meters all on dif... Ver mais

Classificada 5 em 5 estrelas

Really helpful and indeed resolved an issue whereby we had been paying 2 suppliers for our gas supply! A full refund for these overpayments is in the process of being made - over the moon with the ex... Ver mais

Informações sobre a empresa

  1. Empreiteiro de serviços públicos
  2. também em
  3. Empresa fornecedora de energia eléctrica
  4. Site de comparação de preços

Escrito pela empresa

National Utility Hub is built on long-term partnerships, not short-term transactions. While many providers focus solely on price comparison at renewal, we provide structured oversight that continues long after contracts are signed. Ongoing Support We proactively manage renewals, monitor supplier performance and adapt services as your business evolves. Named Account Managers You have a dedicated point of contact who understands your portfolio and provides clear, consistent communication. Compliance & Transparency We ensure contractual clarity and help you navigate industry regulations with confidence. Operational Visibility We provide insight into your utility performance — helping you understand usage trends, cost drivers and improvement opportunities. Our objective is simple: provide strategic control across all your business utilities.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

166 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(166)

25 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent speedy service

Lisa Marriott was excellent in securing a new electric commercial deal for us, literally had the paperwork through to sign within an hour of speaking with her much to my relief. Would highly recommend.

14 de agosto de 2023
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Resposta da National Utility Hub

Thank you for your review, we're pleased Lisa was able to secure you a great deal and we look forward to working with you in the future!

Classificada 5 em 5 estrelas

Great customer service!

Having a busy schedule meant I didn't have time to keep checking new deals for gas and electric.
Lisa made this really easy for me with just a couple of emails.
We now have 4 of our dental practices on board with national utility hub and would recommend to anyone.

21 de abril de 2023
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Resposta da National Utility Hub

Thank you for the review, we're pleased Lisa has been able to take the hassle away for you and help you secure your new energy contracts.

Classificada 5 em 5 estrelas

Lee gave me the chance to read up on his advice

Our account manager is Lee Brown, Lee has been really helpful in getting our church the best prices for electricity (November 2022). I had a LOT of questions and was unsure about the decisions I needed to make. Lee was very patient .... He gave me the chance to read up on his advice. Had several follow up calls and as a result of these we have been able to get additional reductions in the cost. Thank you Lee

24 de janeiro de 2023
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Resposta da National Utility Hub

Thank you for the review of the great service you receive from Lee!

Classificada 4 em 5 estrelas

Natalie Hudson is our account manager

Natalie Hudson is our account manager, after we switched using national utility hub. So far she has been accessible, professional, efficient and friendly. A different experience so far compared to when we have used brokers in the past

17 de janeiro de 2023
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Resposta da National Utility Hub

Thank you for providing feedback on the service you're receiving from Natalie!

Classificada 5 em 5 estrelas

We set up our contracts way back in…

We set up our contracts way back in 2021 but contacted Lisa last week with a query (Jan 2023). She was happy to speak with us and was very helpful. So unusual in this area of work where sales staff usually drop you after you've signed a contract. Very refreshing.

11 de janeiro de 2023
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Resposta da National Utility Hub

Thank you for the feedback, we're pleased Lisa has been able to continue to help you with your energy accounts and any queries that have arisen since securing your deal!

Classificada 5 em 5 estrelas

Sarah Falls is always really helpful…

Sarah Falls is always really helpful and will contact me with opportunities to look at saving money for my charity both for now, and in future. She explains everything in a way that is easy to understand so I can make choices which are right for my situation.

17 de janeiro de 2023
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Resposta da National Utility Hub

Thank you for taking the time to provide a review on the service you receive from Sarah, we're please she is able to help you and provide you with all the information you need.

Classificada 5 em 5 estrelas

Excellent customer service - even after you sign up!!

I have had excellent service from Amjad Tariq. We signed a new contract with Amjad, and afterwards our previous supplier wacked on a load of prices and refused to take off the government scheme amount - I emailed Amjad and he dealt with the whole thing start to finish, which took weeks!!! Got back to all emails daily and got our bills reduced significantly!
Amazing service, thank you

16 de janeiro de 2023
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Resposta da National Utility Hub

Thanks for the great feedback about the service you've received from Amjad! We're pleased he's been able to help you!

Classificada 5 em 5 estrelas

Highly recommend

Was very refreshed to speak with Sarah (Denham-Kelly). Who was very helpful, informative and patient. We spoke regularly for a year before setting a transfer for our Utilities with her. Not once did i feel pressured, like some make you feel. She has also being helping with changing to Smart meters even before our account switches to them. Could not recommend them enough.

17 de janeiro de 2023
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Resposta da National Utility Hub

Thank you for the great feedback about the service you receive from Sarah!

Classificada 5 em 5 estrelas

Great helpful sales advice from Nathan…

Great helpful sales advice from Nathan , enabled me to save money moving to another provider.
Gave me the impression he genuinely wanted to help.

14 de setembro de 2022
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Resposta da National Utility Hub

Thank you for your feedback, we're so pleased Nathan is helping you make savings!

Classificada 5 em 5 estrelas

Spoke to Lee Such a friendly chap and…

Spoke to Lee Such a friendly chap and always does as he says with ring backs and sorting things out for us Highly recommend

16 de janeiro de 2023
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Resposta da National Utility Hub

Thank you for your feedback. Glad to hear you have Lee helping you with your energy accounts!

Classificada 5 em 5 estrelas

Highly Recommend

We have only recently started working with National Utility Hub, but so far the customer service has been second to none.
Our account advisor, Mathew Hall has explained in detail the process of switching suppliers, checked the market for current prices and has been in constant contact along the way. I have already recommend the company and Mathew to colleagues.

16 de janeiro de 2023
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Resposta da National Utility Hub

Thank you for the feedback on your experience, we're pleased Mathew is helping with your energy accounts and we appreciate the recommendation!

Classificada 5 em 5 estrelas

Very good professional advice & customer support

Provides a very good, reliable professional advice about competitive pricing available, that's both up to date and relevant. Assisted with issues with incorrect energy account bills, dealing direct with the energy companies, saving me precious time. Handled a smooth transition from my previous broker that had gone out of business. Sarah (Denham-Kelly) is always available via phone or email and is not just a name/voice; she's is an excellent example of what customer support should be.

27 de setembro de 2022
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Resposta da National Utility Hub

Thank you for leaving feedback on the great service you've had from Sarah!

Classificada 5 em 5 estrelas

Victoria Moon

Fast & Efficient service from Victoria sorting out our query with our massively overcharged gas bill & securing us great contracts moving forward

15 de dezembro de 2022
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Resposta da National Utility Hub

We're pleased Victoria's been able to help secure you a better deal for your gas! Thanks for the review.

Classificada 5 em 5 estrelas

Rachel and Angela have been extremely…

Rachel and Angela have been extremely helpful finding us a competitive new supplier. They are quick to respond and keep in contact to ensure we are happy.

16 de janeiro de 2023
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Resposta da National Utility Hub

Thank you for the review, we're glad Rachel and Angela have been able to help you find a more competitive supplier for your energy needs!

Classificada 5 em 5 estrelas

New contracts.

I was contacted by Rachel Cummings offering to help to renew our electricity contracts. Although I was a little cautious at first, she encouraged me to use the company and she was very helpful, as was her colleague, Angela. We now have contracts in place ready for later in the year when our current ones expire. I don't think I would have been able to get such competitive prices myself.

13 de janeiro de 2023
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Resposta da National Utility Hub

We're so pleased Rachel and Angela were able to help you find a good deal for your future contracts! Thank you for taking the time to leave a review!

Classificada 5 em 5 estrelas

We have used this company for over 3…

We have used this company for over 3 years now. We have over 30 gas and electric meters in total. We always look to the market when a contract is due but they always offer the best deal. Their aftersales service is excellent.

4 de janeiro de 2023
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Resposta da National Utility Hub

Thank you for your feedback Peter, we're pleased to be helping you manage your energy accounts!

Classificada 1 em 5 estrelas

Do not use this company

Do not use this company. We were dealing with Lisa Marriott. She tried to get us to sign a second contact telling us she could cancel the first one. Turns out it was all lies just to get us to sign. We nearly got stuck paying two companies fees. Also the prices on the contract were higher than what she told us over the phone.

24 de novembro de 2022
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Resposta da National Utility Hub

Good afternoon,
I am sorry to hear that your experience dealing with a member of our team has been dissatisfactory. We always aim to get things right here and we always value feedback to give us an opportunity to improve. One thing I can say for certain is that none of our staff would ever mislead a potential customer deliberately. If there have been some issues in service in your instance, I am certain this has been down to a mistake rather than a deliberate act. I will take a look in to this further and ensure feedback/training is provided to all staff involved where appropriate.

Kind Regards
Ryan

Classificada 5 em 5 estrelas

We have been sorting out our energy…

We have been sorting out our energy with Victoria and I’m not going to lie it’s been so easy and painless it’s been honestly so stress free in the mind field of energy

22 de novembro de 2022
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Resposta da National Utility Hub

Thank you for the great feedback for Victoria! We're please she was able to make dealing with your energy easier!

Classificada 1 em 5 estrelas

I asked them what the did as I was…

I asked them what the did as I was interested and was told to look on Google and hung up on me, very rude customer service would not recommend

14 de outubro de 2022
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Resposta da National Utility Hub

Hi Josh,

Thank you for taking the time to provide us with this feedback.

I have to say that I find the information provided very strange as we work in an outbound calling environment. For a member of staff to contact you and then for you to show an interest in what we do to be met with the response you claim to have received would be a complete waste of time.

Please provide some evidence of your call in the form of time/date received and we will happily investigate further as all of our calls are recorded for quality & compliance purposes.

Kind Regards.

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