Was surprised it was repaired so quickly.
Did not get a call to let me know. I just went back to the depot on the off chance. When I got home was not happy with the debris left on my dash and the panels on the inside of the windscreen in the car had black fingerprint type marks on them. One of the plastic covers from the rear view mirror was missing but I found it loose on the passenger seat.

Ok due to weather conditions I was asked to travel for same day service.
If I had been at work it wouldn't have been ok.
But hay the company was brilliant and friendly and Professional.
Thank you.
T Duff Stamford

Booking is frustrating online, would only give option to repair. Garage had already advised chip was an Mot failure, but website forces upload of image which then states a reapir will be carried out. I stated in notes must be replaced.
Email confirmation advised repair would take place, had to phone and was told that screen was going to be replaced.
Screen was replaced, but wipers put back ridiculously high, washer left off and scuttle panel cover broken and glued back in place with sealant.
This isn't first time I have used National windscreens and previous experience was far worse.
Would not recommend and will not use again.

My urgent windscreen replacement was completed within 48hrs allowing me to take my car on holiday as planned.

Very good job ! Best service

The job was carried out well.
A downside was that the link to the preparation instructions did not work. So we didn't know that a full tank of fuel was needed.

The guy turned up when he said. Did the job well, was polite and friendly.

Great customer service and work carried out on vehicle. Highly recommend

Good experience.
Helpful staff, good service and communication, job completed well and quickly

Very helpful and efficient work by engineer

Friendly technician who took the time to explain the job

Engineer was polite and knowledgeable. Explained what he was going to do and kept me informed. Well done.

Not a great experience. Arranging an appointment was clunky, far more steps than necessary. On arrival at 08:28 for a 08:30 the place looked deserted and no signage as to where to go. Once booked in I was then phoned to say my windscreen could not be done because of the rain and could I attend the their facility, which is exactly where I was waiting. The chip was a little bigger than a 5p but they were unable to repair it to a reasonable visual standard but the threat of a screen crack had been mitigated, but I could have a new screen if not happy for a further £110. I going elsewhere for a second opinion.

Easy on line booking and good communications. The location was brilliant with friendly staff. Windscreen replacement very fast, a nice and clean tidy job. Five days on, no leaks or issues, absolutely brilliant.

operative was polite informative efficient and very professional
excellent job done

Good customer service

Great experience very efficient

Friendly service team and a professional job done.

They were very quick and helpful with the replacement windscreen.

I phoned the insurance company on Monday and was informed the job of replacing the broken drivers side door windows would be passed to National windscreens as an urgent job (as my car was insecure). I phoned back on Tuesday to ask why I hadn’t heard anything and eventually had a call from National windscreens to arrange an appointment to replace my ‘windscreen’ I explained again that it was the drivers side door and not the windscreen. They then said they have to order the part and made an appointment for Thursday. Turned up Thursday with the wrong window so had to wait till Friday for the job to actually be complete