Nationwide Gas Care Limited Opiniões 

249
•
TrustScore: 3.5 em 5

3,6

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Classificada 5 em 5 estrelas

Nationwide Gas Care installed my boiler in 2019. They service my boiler annually. I have found their engineers to be polite, tidy and respectful. The controller they fitted allows me to switch on t... Ver mais

Classificada 1 em 5 estrelas

My elderly mum was treated very badly by a engineer to do a yearly service on her boiler he was there no longer than 7 minutes and that was getting up the attic and back down and the paperwork fill... Ver mais

Classificada 5 em 5 estrelas

Had yearly boiler service recently. Gary phoned ahead of time to let me know he was on his way. Work carried out swifty and professionally. All government covid guidelines adhered to with mask wearing... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Both phone staff and engineers professional and friendly. Take time to explain any questions. Work booked to upgrade gas pipe, engineer attended on booked date as planned . New pipes fitted no mess a... Ver mais

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3,6

Aceitável

TrustScore: 3.5 em 5

249 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,6

Todas as opiniões

(249)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Annual Service

I am very happy to recommend Nationwide who I have been with for several years. The engineer phoned with a time of arrival and was very friendly and helpful when he arrived. I have only needed one part replaced which was quickly done at the time of the service.

24 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Hi Mrs Glass . Thank you for your kind words and your 5 star rating . We will pass on your review to the engineer who attended your boiler . I am sure like us he will appreciate you taking the time to do so.

Classificada 5 em 5 estrelas

I have used Nationwide Gas Care for a…

I have used Nationwide Gas Care for a quite a number of years for servicing my central heating system & they have always provided an excellent service. The one occasion when the engineer could not make the allotted time slot, he phoned, well in advance, to ascertain if he could carry out the service later the same day.

22 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Hi Mr Seivewright. Thank you for your feedback and fantastic 5 star rating . We are pleased you have been happy with the service we have provided over the years and hope to continue this high standard in the years to come.

Classificada 5 em 5 estrelas

Annual Boiler service

Oliver, the engineer, rang to tell me he would be with me shortly, which is always appreciated. A very efficient service, always polite and friendly. nothing is a problem. I have been with Nationwide several years, and had excellent service. Anything that has needed to be done between services, has been dealt with promptly. Office staff very understanding , and friendly.

21 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Hi Doreen. Thankyou for taking the time to post a review and for giving the company a 5 star rating . We will pass on your thanks to the engineer Oliver, who attended to your boiler and to the office staff who deal with all your service enquiries . I am sure they will all appreciate it .

Classificada 5 em 5 estrelas

No hot water

Our water was not heating up although we still had central heating. I telephoned to ask for a service engineer to attend as we have a service agreement. An appointment was arranged which was both timely and efficiently dealt with by the staff. Gary, the engineer was running late on the day and we were kept informed of this. When Gary did arrive he was apologetic and although it was now late in the day he was very friendly and took his time with our job, not rushing it at all. For this we were very grateful and commend him for this. Gary was also very efficient with his Covid -19 precautions wearing both a mask and gloves and sprayed plus wiped down all door handles etc that he touched. I was super impressed and would recommend Nationwide gas care limited to everybody. Thanks again you for all your help.

18 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Hi Mrs Wilson. Thank you for your kind words and 5 star rating. We are pleased you are happy with the service provided and that the engineer Gary managed to repair your boiler whilst maintaining our high standard of covid measures. We will be sure to pass on your thanks to all concerned .

Classificada 5 em 5 estrelas

Very reliable

Very reliable, made an appointment and engineer turned up on time and completed our job leaving no mess. Very happy with the service I received and have used them for years.

18 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thank you for your kind review and 5 star rating Tom . Its always nice to hear great feedback about the service we provide from our customers .

Classificada 5 em 5 estrelas

Professional and helpful.

Both phone staff and engineers professional and friendly. Take time to explain any questions. Work booked to upgrade gas pipe, engineer attended on booked date as planned . New pipes fitted no mess and service of boiler done. Again all work explained and questions answered.

18 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Valerie Gaskin for the 5 star rating and for leaving us a review . We are really glad that the work was carried out quickly and efficiently and that you are pleased with the way our engineers were in your property and our office staff also .

Classificada 5 em 5 estrelas

Annual boiler service

Annual boiler service. James was efficient and helpful.

17 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Linda for the 5 star rating and the review . It's great to hear that the service was done and that you found James professional and courteous.

Classificada 5 em 5 estrelas

Excellent Service

I have used this Company for over 22 years when they fitted our Worcester 35 boiler along with a shower room and bathroom. They were very efficient and have continued to service our boiler over the years and it's still going strong. We are considering having a new one fitted simply because parts are soon to become obsolete. Great service and highly recommend.

17 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Ollieg for the review and 5 star rating . It's excellent that your boiler is still going strong and that you are considering us to supply and fit a new boiler when you decide it's the right time to do so . We appreciate the positive comments and recommendations.

Classificada 5 em 5 estrelas

Service provided by Nationwide Gas Centre

Absolutely no complaints whatsoever with the service I received from Nationwide Gas Care Ltd. The engineer was very efficient and very friendly. He fixed the problem in minutes.
All in all, it was great service.

12 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Harvey gm for leaving us a review and 5 star rating. It's great that you found our engineer professional and friendly and that the fault was fixed so quickly for you . We hope to continue this high level of service moving forward.

Classificada 5 em 5 estrelas

Replacement thermostat

Friendly and helpful customer service when requiring a new thermostat. Professional and polite engineer set everything up very quickly. Would recommend this company.

12 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Douglas Burr for the review an 5 star rating . It's great to hear that you find our team are delivering excellent customer service to you and are quick to respond to any issues . We also appreciate the recommendations too .

Classificada 5 em 5 estrelas

Friendly, professional and clear communication

I was recommended this company by a friend. I needed a new gas boiler installed, and a couple of radiators replaced. I experienced friendly, professional and clear communication throughout this process, from arranging the initial quote through answering queries regarding the proposed work, to the installation itself. Very happy with the service.

12 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Chloe Milner for the 5 star rating and review . We are pleased to hear that all contact with our team throughout the entire process was professional and straightforward . Thanks also for choosing Nationwide Gas Care to supply and fit your new boiler . We hope to keep up the excellent customer care for you in future.

Classificada 5 em 5 estrelas

Been with Nationwide since installing a…

Been with Nationwide since installing a new boiler, 5yrs ago very professional. Can call for advice and very helpful no matter what and if necessary an engineer will visit if need be. Had annual boiler service yesterday all covid rules adhered to, Thank you.

12 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Janet Thaw for the review and 5 star rating. Thanks for choosing Nationwide Gas Care to supply and look after your boiler . It's good to hear that you feel confident in our team and that we will do our best if and when problems arise. It's also great that you felt comfortable with our engineer in your home due to the current pandemic.

Classificada 5 em 5 estrelas

I have been with Nationwide Gas Care…

I have been with Nationwide Gas Care since they installed my new boiler in 2008 and they service it every year. Last year I discovered I had no hot water on a Saturday morning. I was really impressed that someone came that afternoon to fix it. Have had a few more problems with boiler that have been fixed promptly. The ladies in the office are so helpful and all the engineers are really nice and always explain what the problem is and what needs done to fix it . It is great that they phone ahead to say what time they will arrive. I will be staying with Nationwide Gas Care and when I need a new boiler I will be getting them to install it and maintain. Thanks for being a great reliable company which is important as a single woman.

12 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Sandi Pringle for the lovely comments and for the 5 star rating and review. We really appreciate you choosing us to fit and maintain your boiler and as you have found we have engineers on call 24/7 as faults can develop at anytime . It's great that you feel reassured that we are there when needed .

Classificada 5 em 5 estrelas

I have been with Nationwide Gas Care…

I have been with Nationwide Gas Care for over 20years and in all that time I have never considered using another company for servicing/maintaining our boiler and heating system. A very professional company with tradesmen who are very knowledgeable and quick to rectify/replace even the smallest faults. I can't praise them highly enough.

12 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Robert Thomson for the review and 5 star rating. We appreciate you being a customer of ours for so long and that throughout this time you have found all our services to be excellent - we hope to continue giving excellent customer care to you moving forward .

Classificada 5 em 5 estrelas

Annual boiler service

Fantastic i was getting my annual boiler service . Oliver my engineer phoned 20 mins from arriving. He was wearing a mask and introduced himself . He was polite , helpful and a credit to Nationwide gas care . He gave me a few tips on my central heating to get the best performance out of it . He didn't rush the service and took time to answer my questions . Oliver is a credit to his company I felt at ease with him and as a woman who stays herself thst is very important for me .

11 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Diane for the review and for the 5 star rating . I have passed on you lovely comments to Oliver and we hope you continue to receive this high level of customer care moving forward to you .
It's also great to hear that you got a few extra pointers about the use of you boiler from Oliver.

Classificada 4 em 5 estrelas

Great service as usual

Great service as usual, but I had to take off a star as my gas fire stumped him (and me) with where to source the gas pressure test valve. Despite spending some time reading the manual (which doesn't mention where it is btw) and getting flat on the floor looking at every access point, he was unable to find it and probably any other general service engineer would have the same problem. He suggested getting the specialised fitters of the fire to service it, so I will have to follow that route. That is not a criticism of the company, just that I have a wife who wants a specialised fire that caused the problem ;-)

10 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Duncan Ormiston for the 4 star rating and for taking the time to review us . Please could you keep us informed of any information from the specialist fitters so that we can put this on file and also update Gordon and other engineers accordingly. Thank you for choosing Nationwide Gas Care and please don't hesitate to call us if there are any further issues .

Classificada 5 em 5 estrelas

We have had a maintenance contract with…

We have had a maintenance contract with Nationwide Gas Care for quite a few years now and can recommend their service wholeheartedly! All staff are friendly and professional and have always made every effort to attend promptly and at a time that suits us - always telephoning ahead to let us know they are on their way. Excellent service! Thank you!

10 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Lorraine Abercrombie for the review and 5 star rating . It's great that you find all our staff pleasant and that you are happy with our prompt and courteous service . Our engineers always endeavor to give you prior warning when en route so We're glad this has been an added bonus for you.

Classificada 5 em 5 estrelas

Annual boiler service.

We had our annual boiler service carried out today. Oliver phoned to advise us exactly what time he would arrive, he was wearing a mask for safety and he carried out the service in a friendly and efficient manner. I would also add our thanks for the straightforward advice and assistance received recently when we phoned about a minor issue which was then easily resolved.

10 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Gill Mitchell for the review and 5 star rating. We're glad that you found Oliver pleasant and that you were happy with the safety precautions and advance notice. I will also forward your comments to the ladies in the office , they often manage to resolve some easy issues over the phone so it's great that worked for you.

Classificada 5 em 5 estrelas

I have been use gas care for few years…

I have been use gas care for few years now and I have been always very satisfied. Their work is always very profesional, communication with office too. No problem for theim to come on time/day what suit me better. Any problem with boiler fixed in high level and quick.

10 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Andrea Bradshaw for the 5 star rating and for leaving us a review . It's excellent that you find all your contact with our team has been great and that you find our callout service fast and reliable. We appreciate you choosing Nationwide Gas Care.

Classificada 5 em 5 estrelas

Boiler Repair excellent job done as always

I have used this company for many years now for Boiler Repairs and annual servicing and have always found them to be first class . Also I found them to be very professional and extremely polite. In this Covid year I recently had the engineer { Oliver } who observed all virus precautions and was very friendly .

10 de novembro de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Ian for the 5 star rating and for the review . Its great to hear that you find our services are excellent and also our staff so courteous and professional . It's important to all concerned that safety is in place whilst on visits so it's good you felt reassured . I will make sure your kind comments are passed on to Oliver.

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