Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I absolutely loved all the products! The quality is amazing. My favorites are definitely the lip plumper and the lip tint, I use them every single day. They make my lips look so fresh and natural, an... Ver mais

Classificada 5 em 5 estrelas

I’m obsessed with Nelux 😍 The lip plumper is honestly the best I’ve tried. it gives a natural plump without feeling uncomfortable. Shipping was fast and the packaging is beautiful. Definitely orderin... Ver mais

Classificada 5 em 5 estrelas

Thank you, Janice, for your polite and clear instructions. I am going to make a return, but only due to timing of an event and the estimate time of arrival of the order. Looking forward to doing busin... Ver mais

Classificada 1 em 5 estrelas

BOGO option was purchased. when I tried the product it caused me so much excruciating pain that I had to remove it immediately from my lips; it still caused me pain thereafter. I requested a refund an... Ver mais

Informações sobre a empresa

  1. Loja de cosméticos
  2. Loja de produtos de beleza

Escrito pela empresa

Nelux is a premium cosmetic brand that harmoniously blends modern elegance with natural purity. Known for its innovative packaging and commitment to eco-friendly practices, Nelux offers luxurious beauty products that stand out in quality and design. Catering to sophisticat-ed women seeking reliable and exclusive beauty solutions. Nelux ensures every product shows their commitment to natural luxury and timeless elegance.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

83 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 28% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I’m obsessed with Nelux 😍

I’m obsessed with Nelux 😍 The lip plumper is honestly the best I’ve tried. it gives a natural plump without feeling uncomfortable. Shipping was fast and the packaging is beautiful. Definitely ordering again!

11 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Lip plumper

The results of the lip plumper were incredible! I loved it…it was very uncomfortable and had an intense burn

22 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I absolutely loved all the products

I absolutely loved all the products! The quality is amazing. My favorites are definitely the lip plumper and the lip tint, I use them every single day. They make my lips look so fresh and natural, and the plumper gives such a nice effect. I’m really happy with everything and will keep using them in my daily routine🩷🎀

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Obsessed 🤩🤩

I wasn’t expecting much, but this lip plumper actually works. You feel a slight tingling for a few seconds and then your lips look instantly fuller and smoother. It also gives a really nice glossy finish without being sticky. I’ve been using it daily and I’m obsessed.

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing brand!!

I absolutely love Nelux Cosmetics!!
The lip plumper is honestly my favorite - it’s insane, I get so many compliments and people keep asking me if I’ve had lip filler! I’m obsessed.
I also always use the collagen mask on flights, and it leaves my skin so glowy every time, I truly love everything!

20 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM company

BOGO option was purchased. when I tried the product it caused me so much excruciating pain that I had to remove it immediately from my lips; it still caused me pain thereafter. I requested a refund and they told me because I used one of the products that I can't get any money back because it was a BOGO deal. Also, they said that since they detailed what the products were made out of that I was made aware ahead of time. How in the hell am I supposed to know if those products were going to cause me a seriously terrible reaction? These were lip plumping products in two separate containers. I only used one of the containers and clearly I'm not going to know what kind of allergic reaction I'm going to have until I use it. The fact that they couldn't even offer me half back considering that I was a buy one get one free is just a scam. No legit business especially for a brand new customer would do business like this. My cheap lip gloss plumping products looked way better on my lips than this crap. I've had lip injections before. I've had micro needling. I thought all sorts of things to my face including fillers. Nothing compared to the excruciating pain that this product caused my lips and it looked like s*** afterwards. Do not purchase!

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you

Thank you, Janice, for your polite and clear instructions. I am going to make a return, but only due to timing of an event and the estimate time of arrival of the order. Looking forward to doing business again, 10/10 customer service. Thanks again, Janice. Looking forward to consulting with Nelux Cosmetics in the near future.

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Obsessed with Nelux 💄✨

I’ve tried all the products from Nelux and I’m honestly obsessed. Everything is amazing, but the lip plumper is definitely my favorite — it gives such good results! My lips look fuller, smoother, and super glossy. Highly recommend if you want that perfect plump effect 💋✨

31 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service!

I reached out to customer service because I hadn’t received my item yet. I was lucky enough to get Janice who helped not only identify the issue(I mistakenly put avenue instead of place for my address) but she resolved my issue by offering to re-ship my items to my correct address. Mind you, this was all in one day! I emailed, got a response, and received a resolution! Thank you again Janice and I look forward to receiving my product that also has amazing reviews!

29 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Handled

I had a great experience with customer service. They responded very quickly to my request and handled my order cancellation smoothly and professionally. The process was easy, and I really appreciated the clear communication. Excellent service overall, thanks to Janice from Nelux Support!

29 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Please do not buy the hyaluronic acid…

Please do not buy the hyaluronic acid for lips; it doesn't work. It only makes your lips burn and produces no effect whatsoever.There is no option to give 0 stars—I had to give 1—but they are a fraud

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience with Janice

I had a great experience with Janice! She was very quick to respond, she assisted with everything I needed and was more than pleasant throughout our communication!
I can’t wait to receive my lip plumper and leave another review!
Thanks Janice!

26 de março de 2026
Opinião espontânea

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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