Not merely a tingling sensation or mild irritation. This product caused an intense, painful burning sensation that lasted for a considerable amount of time. There was a very minimal increase in lip... Ver mais
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Leia as opiniões dos outros
I ordered the lash serum, the Black Tea eye patches, and the Hyaluronic Lip Plumper. And honestly, I’m impressed with all three!! You can really tell that Nelux puts thought into both their ingredie... Ver mais
A empresa respondeu
I keep seeing reviews about intense burning and pain, but I didn’t experience any of that. I don’t have sensitive skin, I didn’t feel like my lips were on fire, and I definitely didn’t need to grab ic... Ver mais
A empresa respondeu
I reached out to customer service because I hadn’t received my item yet. I was lucky enough to get Janice who helped not only identify the issue(I mistakenly put avenue instead of place for my address... Ver mais
Informações sobre a empresa
Escrito pela empresa
Nelux is a premium cosmetic brand that harmoniously blends modern elegance with natural purity. Known for its innovative packaging and commitment to eco-friendly practices, Nelux offers luxurious beauty products that stand out in quality and design. Catering to sophisticat-ed women seeking reliable and exclusive beauty solutions. Nelux ensures every product shows their commitment to natural luxury and timeless elegance.
Informações de contacto
Kissimmee, Estados Unidos da América
- Info@neluxcosmetics.com
- neluxcosmetics.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 10% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My shipping inquiry was settled…
My shipping inquiry was settled quickly. The rep was friendly and very helpful.
Janice helped me with my questions and…
Janice helped me with my questions and cleared up a few things for me.
Fast response and very helpful
They are amazing and helped me super…
They are amazing and helped me super fast
Janice was so kind and patient with me
Janice was so kind and patient with me, truly the best!
great courteous service
I simply emailed a question to customer service then latteron Janice from customer service sent me an email with an answer to my question she was very courteous and Janice I greatly appreciate you getting back with me thank you so very much you were profesional so again thank you so very much sincerely Richard
So I actually love this product
So I actually love this product. At first I didn't like it because I saw such a dramatic change on the girls lips in an ad which I did not experience. However, I have kept using it, and it does make my lips fuller and more hydrated. The little crease lines in my lips are gone and they do look a bit fuller. Nothing drastic. I would definitely recommend this product if that is what you are looking for. A hydrated, youthful, full looking lip is what you are going to get! I wouldn't call it a substitute for fillers. Because your lips will not increase in size at all. But honestly, I love the way this makes my lips look and feel. The burning sensation is very intense on the first application, but now that they are hydrated when I apply it, it seems to just be more of a slight burn.
This stuff BURNS
This stuff BURNS! I even tried putting oil on first but it didn't help and the plumping wasn't that noticeable. If the plumping was noticeable I might be willing to deal with the burn but for me it's not worth it. I'm now sitting with ice on my lips. Won't be using again.
Janice is the best of customer service
Janice is the best of customer service
I really loved their products!
I really loved their products!! Amazing quality, thank you so so much!!🩷I am obsessed✨
Quería compartir mi experiencia con…
Quería compartir mi experiencia con Nudux y agradeceros la oportunidad de probar vuestros productos.
Estoy muy contenta con el resultado y con la calidad del producto que he recibido. Desde el primer uso me ha encantado, tanto por su acabado como por la sensación que deja. Se nota el cuidado y la dedicación que hay detrás de la marca.
Ha sido una experiencia muy positiva y me encantaría seguir descubriendo y probando más productos de Nudux en el futuro. Estoy deseando conocer todas las novedades que tenéis preparadas.
¡Muchas gracias por vuestra confianza y por crear productos tan increíbles!
I’ve been loving this foundation
I’ve been loving this foundation! ✨ It feels lightweight, blends seamlessly, and gives my skin a natural radiant finish. The added SPF 15 is a nice bonus for everyday wear. It adapts beautifully to my skin tone and looks effortless all day. 💕
Just opened today recived on tuesday
I waited for over 2 weeks opened the package clicked the top as it said it was empty i have sent email asking for refund. However I states un opened how would I know it was empty if I dident open to try. Ive been scammed.
Janice promptly replied to my email and…
Janice promptly replied to my email and was thorough with the return policy on the product that I purchased.
Janice immediately returned my email…
Janice immediately returned my email regarding some items I ordered. Great customer service!
Intense burning
I have a pretty decent pain threshold but I could only keep the lip plump on for 2 minutes before I had to wipe off and grab the ice. My lips were on fire and I felt an intense burning. There was no slight tingling that I was expecting. It was full on intense. I passed to friends to try and every one of them also had the same reaction. Money down the drain for me.
I got my lip plumper
I got my lip plumper. I put a little too much on the first time which holy moly! My lips were on fire! But that only lasted about 3 minutes and then started to go away really fast. And OMG THE RESULTS! I already have pretty nice lips, they arnt thin, just nicely proportional. But my lips looked sooo good like I had filler done! My hubby loved the results too! If you’re wondering about what the spicy feeling in your lips is gonna be like, think of the most spicy food you’ve ever had and that hot tingling feeling on your tounge and in your mouth but all over your lips for about 3-4 minutes. But I promise, girl, it’s soooo worth after that goes away after a few minutes! You’re gonna love how your lips look!
Responses for issues fixed
My issues were addressed quickly and I appreciated the assistance very much.
Quick Customer Service
Everyone was so helpful and the website was easy to navigate!
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