Neomesteren Opiniões 

191
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great help and instructions installing Neo 7 when when I needed to replace my BeoVision 7-40 with a new TV from LG. I can now use my Beo4 remote, BeoLab speakers and the motorized stand. Looking for... Ver mais

Classificada 5 em 5 estrelas

Excellent product - Neo7 (R2). Really pleased being able to continue using my Beolab speaker, B&O motorised stand and BeoOne with my new LG TV. Great support as well, thanks to Rudi, should you ha... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I was unhappy with my B&O 3000, with master link, because it has no blue tooth and internet possibilities. Than I discovered NeoRadio and I am surprised that all the nice features that where availabl... Ver mais

Classificada 4 em 5 estrelas

I have fitted a Neo spacer for my Beovision 7-32 stand. Unfortunately, there was no clear mounting instruction available on either the Neo website or as hardcopy with the spacer. After two trial sessi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Hi-fi
  2. Fornecedor de peças electrónicas
  3. Loja de televisões

Escrito pela empresa

NeoMesteren blev stiftet i 2020 med det formål at udvikle, producere og sælge special tilpasninger og løsninger til udstyr fra Bang & Olufsen. Vi er en flok mennesker, som alle har været ansat på B&O eller har udviklet produkter til B&O. I øjeblikket er vi igang med 3 nye produkter, som kan genskabe glæden ved mange ældre B&O produkter. Udviklingen er i gang og det første produkt blev lanceret ved årsskiftet 2021


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

191 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(191)

74 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas
logótipo da Neomesteren

Resposta da Neomesteren

Thanks for your feedback. We are pleased to hear that you have found a good solution for your Beovision 7 stand with a new TV. Please let me know if you need any further help

Classificada 2 em 5 estrelas

Jeg skrev 2 mails med spørgsmål og…

Jeg skrev 2 mails med spørgsmål og modtog intet svar!! Jeg er fan af B&O, og det er smertefuldt
Bernd Huber

5 de janeiro de 2025
logótipo da Neomesteren

Resposta da Neomesteren

Thanks for your feedback. We hope you enjoy Neo 7 with your new TV.

Regarding the mail communication - we are sorry to hear this, as we normally answers mails very fast and take this serous.

We have checke all mail boxes and cannot find any mails from you, so something is wrong. We have also called our service provider for Office365 and they report now problems with the servers.

We have asked you to resend the mail again and got this response from you "Unfortunately the emails are no longer available"

This gives us a big questions mark to solve this and assist you ?

Classificada 5 em 5 estrelas

Great service

Great service, fast delivery

3 de janeiro de 2025
logótipo da Neomesteren

Resposta da Neomesteren

Thanks for your feedback.
We hope you enjoy Neo Convert and experience a true Bang & Olufsen TV with your setup. Thank you for shopping with us once again

Classificada 5 em 5 estrelas

Perfect

Very friendly and helpfull, excellent Service

17 de dezembro de 2024
logótipo da Neomesteren

Resposta da Neomesteren


Thank you for your feedback. We hope you have benefited from the update on your Beovision 7.40 stand with a new TV

Classificada 5 em 5 estrelas

Uneingeschränkte Empfehlung

Tolle Produkte, die auf jeden Fall ihr Geld Wert sind. Perfekte Passformen der Adapterplatte und der Halterung für Neo 7. Unsichtbar nach Montage. Nahezu voller ursprünglicher Funktionsumfang und das über die schon etwas ergraute Fernbedienung. Perfektes Produkt, sehr schnell Lieferung. Meine uneingeschränkte Empfehlung.

12 de dezembro de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thank you for your feedback. We hope you look forward to the update every day on your Beovision 7.32 stand with a new TV. Thank you for buying 3 times from us

Classificada 5 em 5 estrelas

Brilliant product, Great services

The customer service is very nice, online enquiry response is quick, helpful and professional.

The delivery service is swift and smooth, the products received on time.

Lastly, the products are truly well made and bridge my B&O setup perfectly.

Highly recommend. Thank you.

12 de dezembro de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thank you for your feedback. We are so happy that your Beovision Avant stand is updated with the Neo Avant Kit. Thanks for your nice picture - it looks really good.

Classificada 5 em 5 estrelas

Great quality product (vesa adapter)…

Great quality product (vesa adapter) that fits perfectly with my LG tv and old B&O floor stand (BV 6-26)

12 de dezembro de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thank you for your feedback. It is just perfect that you have succeeded in using the Beovision 6 stand and got a nice new TV on the stand. Enjoy it

Classificada 5 em 5 estrelas

NEO7 to connect LG with B&O speakers

I am so happy that I ordered the NEO7 with Vesa plate and cables to connect the new LG TV with my excisting speakers from B&O. During the whole process all my questions were fully answered I had support all the time. A question regarding the connections during the installation was answered during a kind and helpful phonecall. I couldn´t be happier and I totally recommend Neomesteren.
23.01.2025: everything works perfect!
I am so so happy that I still can use the Stand and all my speakers including a sub. Sound is gorgeous. I could not be happier! 👍🏻👍🏻👍🏻
Thanks again

6 de dezembro de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thank you for your feedback. We hope you enjoy the update of Beovision 7.55 every day. Thank you for your patience and work in using the box, which we believe works fully now.

Classificada 5 em 5 estrelas

Excellent service and great…

Excellent service and great communication.

28 de novembro de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thank you for your feedback. We hope you enjoy the update of the Beovision 7.40 stand with a new TV.

Classificada 5 em 5 estrelas

I’m not good at speaking and writing…

I’m not good at speaking and writing English, so please forgive me for being short and simple.
I’m very satisfied with the product as it is exactly as shown in the image.

23 de outubro de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thanks a lot for your feedback. We are glad to get your comment from Japan and hope the upgrade of Beovision 7.55 went well.

Classificada 5 em 5 estrelas

BeoLab 7.2 update

Great experience

21 de outubro de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thanks a lot for your feedback. We hope the Neo Wood in oak looks great on your Beolab 7 speakers. Maybe you will share a picture one day.

Classificada 5 em 5 estrelas

Really good products

Really good products. Super support on purchase and functionality.

4 de outubro de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thanks a lot for your feedback and supporting us. We hope the cables support your Bang & Olufsen setup.

Classificada 2 em 5 estrelas

Difficult salesman or little company

Very friendly and helpful to sell the products. However, too helpful, so that items are sold that one does not ask for at all, because they cannot be used.
To connect a Sony Bravia 9 (2024) 75inch to a soundbar Beolab 7.2, you do not need a system of around €600; this can easily be done for €25.
For this reason, after Neomesteren's approval, the shipment was returned (except for the Vesa plate, which was very good).
Many incorrect reasons were given for not having to repay, despite the shipment being correctly in Neomesteren's hands.
Because all this was so unfair to me and no correct answers were given, I engaged Paypal with the result that Neomesteren had to refund everything, which was also done via Paypal.... this says enough about Neomesteren, I think.
I am not passing judgment on what they sell, but on the way of acting towards a customer and misusing the distance customer (Belgium) and supplier (Denmark).
I would have liked to raise the company's rating, had there not been such a distasteful response back from Neomesteren.
As a businessman, I say ‘Poor Neomesteren’ about this.

CORRECTION of the facts:
Neomesteren had suggested that Beolab 7-2 could be perfectly connected to a Sony Bravia 9 75" with their developed system, which was deemed impossible during installation by Sony service.
With Neomesteren's approval, we were allowed to return it. By chance, a 1.5 mm plastic protector was lost, involving a cable worth approximately €7, but still saleable. Everything else was 100% intact!
No comment was made about the VESA plate and it was paid for correctly.
Taking cheap shots after it has become clear that one was in the wrong undermines any sense of professionalism.

30 de julho de 2024
logótipo da Neomesteren

Resposta da Neomesteren

We would like to warn other companies to deal with André Willems from Belgium. Enter him into your sales system and set a red flag.

We sold goods to the customer to upgrade a B&O system to our Beovision 7 system.

The customer regretted the transaction and kept a part. It's OK to regret.

He sent the rest back. When we unpack returned goods, we have a camera on as we can document unpacking.

One item broken (a VESA plate) and another item missing an electronics unit.

After numerous emails, where the customer changed the explanation and lied again and again, we have ended up in a situation with a loss on damaged and non-returnable items.

We can only warn other companies - do not do business with this man. You just get a loss

Classificada 5 em 5 estrelas

Bought several times from their Shop

Bought several times from their Shop. Great products for special Setups. Highly recommended!!

27 de setembro de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thanks a lot for your feedback and supporting us with 3 orders. We hope you enjoy the upgrade of Beovision 7 for many years to come.

Classificada 5 em 5 estrelas

Former B&O people run Neo....

Former B&O employees run the company so they really know what they're talking about. Chat support is a real person....friendly, helpful and responsive.

5 de setembro de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thanks a lot for your feedback. We hope you enjoy the upgrade of Beovision 7. Good to help you in Japan.

Classificada 5 em 5 estrelas

Very Impressive

From the very beginning the communication, support and overall guidance has been fantastic.
They advised very clearly what i required to update my Bang & Olufsen system, what they advised i ordered and it arrived well packaged and exactly as promised.
The install was quite straight forward, the instructions on their website were clear and easy to follow.
The outcome is fantastic i am really pleased.

26 de julho de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thanks a lot for your feedback. We are glad to hear, you are happy with the upgrade of your Beovision 7 with Neo 7. Enjoy.

Classificada 5 em 5 estrelas

Great Product and support

Great Product .. swift and competent support, for optimum performance af product .Recommendable.

24 de julho de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thanks a lot for your feedback. Thanks for using Neo TV - hope you enjoy the B&O speakers on the TV

Classificada 5 em 5 estrelas

Your B$O still alive !!

I want my Tv back thats exately Neomesteren did ! thanks to you.

5 de agosto de 2024
logótipo da Neomesteren

Resposta da Neomesteren

Thanks a lot for your feedback. We are glad to hear you are getting your Beovision 7 back to live with Neo 7

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