Ordered sample packs first to make sure I would be happy with the fabric, ended up choosing bamboo shades, measured custom size for 3 basement windows. The no-drill blinds were super easy to install... Ver mais
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Leia as opiniões dos outros
I first ordered samples for the different fabric choices. They arrived quickly. After placing my order for Roman shades, they arrived on time, the shades match perfectly, and were exactly as expected.... Ver mais
I ordered a lot of samples which was really helpful to help me decide. I just wish they had been free. After a just a few weeks the bamboo blinds arrived and not only fit perfectly but look great, wel... Ver mais
I ended up with one shade being 1" shorter than the other end. I decided to deal with it rather than returning the shade. I misunderstood what guarantee fit meant. It was not explained well on the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Neutral is a pioneering brand in the realm of custom window coverings, blending the meticulous craftsmanship of a seasoned manufacturer with the creative flair of visionary designers. Since our inception in 2020, Neutral has been dedicated to revolutionizing the way people experience home decor.
Informações de contacto
1500 N GRANT ST, STE R, 80203, Denver, Estados Unidos da América
- support@neutralcurtains.com
- neutralcurtains.com
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Good pricing but measurements not good
Good pricing but quality is not there. Customer service was great in sending me a replacement when measurements were off. However even the replacement shade is not the right measurements and it’s too much of a hassle to reach out. All of my windows measurements are off so it is really disappointing.

Resposta da Neutralcurtains
I am searching for the right color and…
I am searching for the right color and texture. Ordering the books gave me an opportunity for true matching. They also send the liners you can choose from - which includes 100% black out.
I have made my selection and am ready to order!!
Thanks,
Michele F.

Resposta da Neutralcurtains
Very accommodating and helpful when…I needed a change in curtain length.
Very accommodating and helpful when needing to change curtain length shortly after ordering. Much appreciated!

Resposta da Neutralcurtains
Nice samples
I have to say that I never bought anything from them yet, but I did receive a lot of samples and they’re all very nice. I’m just sorta stuck regarding which way I want to go.

Resposta da Neutralcurtains
Great value, great customer service
Process was easy. Great selections, ordered swatch books, selected our design and size and material, the curtains arrived in great time and the installation was easy. More importantly, they look great!

Resposta da Neutralcurtains
wish i had ordered a long time ago
Ordering was smooth, shades were delivered quickly, super easy to install, & look better than i imagined they would. A+

Resposta da Neutralcurtains
Fabric not as expected
The fabrication is ok, but he fabric is not linen as the sample. It is rather a coarse fiber loosely woven. I overpaid for this product

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Simple yet elegant
Swift delivery and fair price. Tailoring on shade looks impeccable. Simple yet elegant .

Resposta da Neutralcurtains
Ordered curtains for a size that isn’t…
Ordered curtains for a size that isn’t good for my windows and they are essentially refusing a refund. Scam of a company

Resposta da Neutralcurtains
Even better than described
Photos and descriptions were very accurate, shipping communication was very clear and arrived when expected. Installation was very simple.

Resposta da Neutralcurtains
Easy ordering with quick delivery great…
Easy ordering with quick delivery great looking blinds.

Resposta da Neutralcurtains
Nice fabric quality, definitely not black out.
The quality of the fabric is beautiful. I'm very disappointed that I chose "black out" and they most certainly are not. At most, id say its light filtering. I even have roller shades behind it, and even still light comes through. This was a huge blow due to the high costs and I have very tall windows. I was relying on a company like this for custom drapes, and while the fabric is nice, they're not functional and Im left having to find another solution.

Resposta da Neutralcurtains
The Roman shades I purchased are just…
The Roman shades I purchased are just beautiful. Great quality and great price. Very easy to install. I would recommend this site.
Neutral curtains support team works!
I applaud Neutralcurtains for their customer service. Mistakes happen. When they do, you want a company invested in your satisfaction.
On Jan 9th I ordered 4 no-drill shades.
The shades arrived without the no-drill hardware, so I couldn’t install them. I was aggravated but the support team was timely and responsive. Every message I sent them was responded to within 24 hours with a proposed solution. They were professional at all times and I now have my shades installed perfectly. The shades themselves were cut perfectly and the blackout section really works.

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Beautiful!!
I bought these curtains for my bathroom. They’re heavy and expensive looking.

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Being able to adjust the top-down…
Being able to adjust the top-down bamboo shade is a game changer for privacy and light throughout the day.

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Resposta da Neutralcurtains
Extraordinary customer service!
The customer service associate was empathetic and went well above and beyond in order to take care of my needs. If the quality of the Roman Shades I ordered are as good as the customer service, I will be recommending Neutral Curtains to everyone!

Resposta da Neutralcurtains
I love the curtains i got !!
I love the curtains i got !!! Great Quality and very fast delivery

Resposta da Neutralcurtains
Not pleased, wouldn’t order Roman shades here again
I’m not pleased with the 8 Roman shades I purchased. The quality of materials isn’t great- I like what I ordered from Lowe’s for our last house better. Ordering was somewhat confusing for Roman shades for French doors. I also paid for expedited shipping and some of my shades came in way later than expected. They did refund the expedited shipping fee but only after I complained. Two of my Roman shades are remote control with one remote and one side goes up/down way slower than the other side and both are a little crooked when up. Not a huge deal, but it’s bothersome nonetheless. I spent $1800 and their solution was a one time 20% store credit. That’s the most they’ll do to correct any issues, as they explained that nothing I complained about was their fault. Maybe curtains are better, but I would not order Roman shades from here again.

Resposta da Neutralcurtains
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