I recently purchased these jeans, and while the quality and style are great, I had to return them and reorder in a different size. The material feels durable and comfortable, and the design is exactl... Ver mais
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Leia as opiniões dos outros
Order two t shirts on the second of august, no sign of my order and sent two emails now and nothing!would not recommend a company that steals frpm their customers
Top kwaliteit kleding. Mooie prints op de shirts. Alleen de retour policy is een beetje raar, bij stukken in de sale kan je ze namelijk ook niet retourneren voor een andere maat. Dit staat er ook netj... Ver mais
Fast shipping and good quality. Shirts are quite short, they’re loose enough but i’m quite tall and even with an XL it’s a bit short. Accidentally ordered a size S instead of an XL and was unab... Ver mais
2,8
Aceitável
693 opiniões
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I never received my package and sent…
I never received my package and sent several emails about it. Never got a response!!!
30 de outubro de 2024
Opinião espontânea
Resposta da NEW CHAPTER®
I'm very sorry to hear that you haven’t received your package and that your emails have gone unanswered. This is not the experience we want for our customers. We sincerely apologize for the inconvenience and frustration this has caused.
Please send us your order details directly, and we’ll make it our priority to look into this issue and provide you with a resolution as soon as possible. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter.
Team NC
I ordered an item from this company…
I ordered an item from this company since october 7th. As at the time of dropping this review I haven't receive my order. Raised several complaints via email to the email contact on their website and instagram but no one responded after 1 week of writting several emails. Someone eventually respond asking for my order number. I submitted the order number 7 days ago and till now no response as to progress.
AVOID THIS COMPANY BY ANY MEANS NECESSARY!!!
I came here to edit this to say they are busying acting like they want to clean up their dirt but yet won't respond to email. I don't need yall to do any investigation cause you lots are bunch of scams. My credit card company will be filing a claim as you have refused to cancel the order and refund my money as i have demanded in my last email.
5 de novembro de 2024
Opinião espontânea
Resposta da NEW CHAPTER®
I'm truly sorry to hear about the delay in receiving your order and the lack of communication. This is not the experience we want for our customers, and we sincerely apologize for the frustration this has caused.
Thank you for providing your order number. We understand how upsetting it is to wait this long without clear updates. We’re actively looking into your case and will ensure you receive a response with the latest progress as soon as possible. Your patience is greatly appreciated, and we are committed to making this right for you.
Team NC
I have been a customer for over five…
I have been a customer for over five years with new chapter spent thousands of dollars over the years and I received three products that were all expired, they were fish oil pills that expired on 10/24. I contacted them and spent 45 on the phone talking to three different people just constantly being chaptered and they gave me the runaround and said that they only have a guarantee for 60 days after purchase and they don’t offer refunds or replacements. Sadly, they have no customer loyalty, and I will be moving onto a different different product.
5 de novembro de 2024
Opinião espontânea
Snelle service en goed kwaliteit…
Snelle service en goed kwaliteit spullen geleverd.
Super tevreden 💪🏾💪🏾
29 de outubro de 2024
Opinião espontânea
Geweldige broeken bij hun besteld
Geweldige broeken bij hun besteld
22 de outubro de 2024
Opinião espontânea
Denim jeans
Eerste keer jeans besteld en alles was goed. Jeans heeft me goed gestaan. En ook goede levertijd, heb mijn bestelling na 2 dagen gekregen.
22 de outubro de 2024
Opinião espontânea
Heel mooi ingepakt en goed gelevert .
Heel mooi ingepakt en goed gelevert .. ben echt te vreden met de kleren quality en de levering
19 de outubro de 2024
Opinião espontânea
Jeans besteld
Jeans besteld, heel snel geleverd en de maat was prima!
29 de outubro de 2024
Opinião espontânea
Eerste bestelling
De eerste bestelling, een hoody, was te groot. Makkelijk om kunnen ruilen voor een S. Goed bereikbaar en een snelle levering.
16 de outubro de 2024
Opinião espontânea
Beste kwaliteit
28 de outubro de 2024
Opinião espontânea
Goede kwaliteit
28 de outubro de 2024
Opinião espontânea
Mooie broeken
Mooie broeken, zitten heel fijn het is de geld waard bedankt en word snel bezorgd top servies👍🏽
1 de outubro de 2024
Opinião espontânea
Ik ben echt tevreden met mijn broek hij…
Ik ben echt tevreden met mijn broek hij past perfect
28 de outubro de 2024
Opinião espontânea
Not even 1 star
Not even 1 star - goods from order 7863 never been despatched - have emailed with no response - don’t think the only email address provided is even monitored - no other way to contact them - feel stupid I didn’t even check all this before placing order - grrr
14 de outubro de 2024
Opinião espontânea
Resposta da NEW CHAPTER®
I'm sorry to hear about your negative experience with your order and the difficulty reaching us. This is not the service we aim to provide, and I apologize for the inconvenience and frustration caused.
We take issues like this seriously, and I assure you we’re here to help. Could you please confirm your order details once more? We’ll prioritize looking into your case and make sure you receive the assistance you need. Your feedback helps us improve, and we appreciate your patience as we resolve this issue
Team NC
they delivered the wrong pants
they delivered the wrong pants, I email them and send messages but no response, so now I have pants that I don't want, i cant send them back because its a sale item but its their fault. And im not gonna pay for it
22 de outubro de 2024
Opinião espontânea
Deze mannentjes zijn scammers
Deze mannentjes zijn scammers. Kwil terugsturen ze negeren me gewoon en die jeans zijn strak. 32 voelt als 30
27 de julho de 2024
Resposta da NEW CHAPTER®
Het spijt ons enorm te horen dat u een negatieve ervaring heeft gehad met onze service en producten. Dit is absoluut niet de ervaring die we voor onze klanten willen. Onze excuses voor het ongemak en de frustratie die dit heeft veroorzaakt.
We willen u graag helpen om dit probleem op te lossen en ervoor zorgen dat het retourproces soepel verloopt. Kunt u alstublieft contact met ons opnemen via een email met uw ordernummer en details, zodat we dit zo snel mogelijk kunnen regelen? Nogmaals onze excuses en we hopen dit recht te zetten.
Team NC
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