It was a very smooth and well-organized experience. Ryan was excellent and very professional, and everything went perfectly. I’d highly recommend New Day.

Right after the closing I thought, wow this was to easy, I was so wrong. 2 months later I started having problems with the septic system, after talking with the septic company I found out that the property had multiple fines against it for not having the system inspected. The property was found to have paper wrapped wire, and rotted major support beams. During the purchase I asked about the difference between the VA appraisal and an inspection. I was told that the VA appraisals are just one step away from a full inspection. I of course could get one, but if it passed the appraisal there isn’t any reason to get one. I foolishly believed them. When I called NewDay seeking some guidance all they said was when will we get our mortgage payment. So after close to $30,000 out of my pocket, I find myself in a lawsuit against NewDay. I wish I had had a good experience with them, but sadly it wasn’t.

The process was smooth and efficient. Ryan was fantastic—very professional and helpful. Everything went perfectly, and I’d definitely recommend New Day.

Staff was friendly and helpful. They made the process as easy as they possibly could

When I first saw the ad on TV, I was very skepital about it, since I had past experiences with other VA organizations. When I finally took the first step and called the number I woke up to the possibility that I could become a homeowner. Now that I am in my own home, my dream has been fulfilled. Thanks to the great people who helped me starting with Cole Byassee who led me through the whole process, never not answering my calls and/or texts. He was right on. then my realtor Jill Cone who, just like Cole was there for me every step of the way. I want to give a shout out to the Admiral and all who were involved with giving me my dream come true. Thanks to all of you. Great job. Most everything was paid by VA loan. Hardly anything out of my pocket. Exellent service from all those behind the scenes that I never met From the bottom of my heart, I thank all who mede this possible for me. I love my new home. God bless America and all my veteran comrads.

Sam has always been on top of everything and very informative.

The Staff, Joseph Delagado, allowed me to achive my dream Home in Sunny Nevada, where I can enjoyRetiement without being taxed to death by my past State Leadership.

Start to finish one point of contact, accessible!!!!
Dan Shea was absolutely awesome to work with, that’s the caliber of person in today’s world that is Very Rare.

Having been in Real Estate for almost 30 years, we have had many experiences with different banking establishments. Our loan Officer Dante Marchitelli (New Day USA) was the very best going above others making the loan process for our refi a great experience. Dante was always on top of whatever came up daily & definitely kept us informed with his great communication skills and constant updates. Thank You for a wonderful and successful refinancing experience!

Brandon was outstanding! Needed to review our most recent escrow analysis and he was thorough, patient and very professional. You have a great representative in that young man so don't let him get away. He truly exemplifies what it means to provide outstanding customer service!!!!

Jake Benton made our total overall experience Excellent! As we began the process there were several times when we had to throw Jake a Curve Ball. Jake handled every pitch like a Pro. He patiently answered every question we had and every change during the process in a very professional manner. We would definitely want Jake to handle all of our needs in the future, too!

Thank You, again, Jake Benton!

Andrew Nelson did a fantastic job

Andrew Perez was excellent to deal with.

It was streamlined and efficient! Ryan was awesome and professional. Everything went smoothly. I would definitely recommend New Day.

Very professional. Easy to work with the staff.

It was smooth, well mapped out, and unfolded in a way that was not confusing or frustrating.

This company is great! They made it easy to get our house! I highly recommend them.

Shawn was very helpful in every way. The only problem is we paid off one credit card, and no one will cash the check. We have to have a made out to us. I called many timeno answer. It woul be nice to talk to some one else. Shawn might be on vacation, it would be nice to talk to some one to resolve this problem Thank you James MacLelland

Couldn’t have been more smooth James was very professional courteous timely and I couldn’t advance more from him. He was patient when I was unable to acquire the proper documents as soon as I would’ve liked to since I’ve been ill but James allowed for this and understood and we made it happen so my gratitude is James and new day and this is not my first experience with new day. I’m glad to be back with you and I look forward to a 7A great business relationship from now on until the future. Many thanks for myself to new day and James. Thank you so much. I appreciate your understanding your patience and your professionalism. I hope to have you as my mortgage on there for a very long time sincerely Hubert Sides.