Next Day Sofas Opiniões 

771
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent!!! From the moment I placed the order the service was excellent. Got a call confirming my order. Then one again on the morning of delivery. Sofa is a corker too!!! Would use this company a... Ver mais

Classificada 4 em 5 estrelas

Very smooth for the sending out of material samples to the ordering of the sofa. Very friendly staff and very helpful. However I would say the 3rd party delivery company need investigation as this... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered sofa and chair online on Sunday, confirmation email received shortly afterwards, very easy to use website. Good communication via email and text. Delivery arranged via Furdeco, email receive... Ver mais

Classificada 4 em 5 estrelas

My 3 seat leather sofa arrived today in a box & unpacked by 2 gentlemen. Nice sofa, very disappointing that they don't take the packaging away, difficult for a pensioner with a bad shoulder to get rid... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Next Day Sofas is offered by LVK Ltd, an established furniture retail business based in Sussex. We are dedicated to providing quality products to private customers at the lowest prices, and buy in bulk from the original manufacturers wherever possible. Our office is open from 8.30am to 5.30pm 7 days a week, and our friendly customer services team is committed to giving you the best service possible. If you have any questions at all about our products or delivery service, please give us a call.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

771 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(771)

24 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Beautiful sofa

Beautiful sofa, great price and super quick delivery!
Very happy with everything and would definitely recommend and use this company again ! Thank you!
Holly

8 de agosto de 2023
Classificada 4 em 5 estrelas

Most uncomfortable

From order to delivery no problems however the chair is in the garage, I tried hard for a week but unfortunately it's just not comfortable in fact it was good for my knees but gave me backache. Just thought I'd add a little tip don't buy a chair without sitting in it first my big mistake.

31 de julho de 2023
Classificada 5 em 5 estrelas

Dubious about ordering online from a…

Dubious about ordering online from a company that I had never heard of, but the quick delivery offered and reasonable price swung it for me. The sofa is for a garden room so thought to myself if it’s terrible it’s not the end of the world.
However I cannot express how pleased I am! Ordered for crate delivery tea time Wednesday, recieved phone call straight after to confirm it would be Friday which I knew as the website tells you the cut off times. Delivery arrived today and wow, the sofa is fantastic quality and I would deffo have one for my main house it’s that good. Delivery man was exceptional, so good that I rung the delivery company to sing his praises. Can’t recommend this company enough, absolutely brilliant from start to finish

14 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Sofa and Chair -My experience with this…

Sofa and Chair -My experience with this Company was excellent and I am extremely pleased with my sofa and chair that was delivered very quickly and was exactly as I had ordered. The men from the delivery company were efficient, polite and informative.

3 de julho de 2023
Classificada 5 em 5 estrelas

great sofa, poor delivery…

The service received from Next Day Sofas was faultless. We ordered on Friday, received a telephone on Saturday and received a tracking email on Monday to inform us the Sofa had started it's journey.
Unfortunately our issue sits with the delivery company. Our sofa was unpacked in the street in the rain as we were informed it wouldn't fit in the house with the box. They then informed us on several occasions during delivery that it wasnt going to fit whilst roughly handling the sofa. They gave the impression that ttey were short of time and just wanted to dump and run without any care or consideration for how the item should be maneuvered into the room. My husband and I requested they leave the soa in thd hall and we would put the sofa in the room. On unwrapping the sofa we have discovered 2 puncture holes in the rear of the back rest which we believe are the results of the delivery guys rough handling

4 de julho de 2023
Classificada 1 em 5 estrelas

i can see from my very large window the…

i can see from my very large window the road leading to these apartments i gave this company instructions type in main door the number of my door and i let them in with intercom but there are a lot of workmen around who would have let them in because they were taking a long time ringing i went to look for the driver the workmen said they had gone they didnt ring really angry

3 de julho de 2023
logótipo da Next Day Sofas

Resposta da Next Day Sofas

Dear Lillan,

Thanks for taking the time to write a review and thanks for taking my call earlier , i am sorry the drivers left without delivering your sofa but as discussed the mobile number you provided didn't work and we weren't provided with an alternative landline to call you on.

I am glad the sofa has now been delivered and you are happy.

Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas
01273 917326

Classificada 4 em 5 estrelas

The lady I spoke to on the phone made…

The lady I spoke to on the phone made everything very clear how things worked when the delivery would be made how the payment would be taken. It was very easy to follow my only negative is the chair coin unassembled which you did tell me and she said it was fairly easy to put together. Unfortunately, one of the spanners was missing from the set so put in the chair together, turned out to be a bit of a pain

5 de junho de 2023
Classificada 5 em 5 estrelas

FIRST RATE COMPANY

Very pleased with our two leather swivel chairs delivered 26 April 2023. We had two chairs delivered from Next day Sofas in 2019 and they have worn really well .

8 de maio de 2023
Classificada 1 em 5 estrelas

Terrible sofa do not buy

Bought the two seater Richmond sofa in Black. Description states bonded leather and faux leather, I cannot see any bonded leather just all faux leather. Bought this sofa in March 2023 so only had it a couple of months and already it is all scratched and the faux leather is peeling and coming off in bits. It is extremely small for a 2 seater (yes I did measure it) would suit children as 2 adults would be squashed together on it the seating area is that small.
The upholstery is terrible hard and uncomfortable. I paid £619.99 for this settee which I have now given to my dogs and bought another sofa from a different company. Also it was not delivered next day as it states it would be it was a week before delivery.

15 de março de 2023
Opinião espontânea
logótipo da Next Day Sofas

Resposta da Next Day Sofas

Dear Karen,



Thanks for taking the time to write a review, i am really sorry and slightly surprised you aren't happy with the sofa you brought or the delivery timescales as we haven't had any correspondence from you since you originally placed your order.

I have tried numerous times to contact you to see if there is a fault with your sofa so that we can resolve your complaint but haven't had a reply.

In terms of the size of the item the Richmond is one of our smaller ranges and all measurements are clearly advertised on each product to give customers the information needed to make their choice.


The Richmond is a slightly firmer sofa and is covered in a tough durable bonded leather and comes with a warranty so again please reach out on the number below if you feel the leather has failed.

I can see you opted to take advantage of our free two-man delivery taking 5/10 working days, you did have the option of a next working day kerbside delivery at checkout but refused it.

I hope we can resolve your complaint, please call me on 01273 917326.



Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas

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