Nick's Building Opiniões 

415
•
TrustScore: 2 em 5

1,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Door was delivered with no visible damage. Contractor installed door with precision. One problem, the vented side light wouldn't open. Made several calls to customer service, was told your problem yo... Ver mais

Classificada 1 em 5 estrelas

Didn't email the receipt when asked even though they charged the invoice, they had to be reminded. Botched delivery and timeline as well. They stated 5 business days to crate the material which seem... Ver mais

Classificada 1 em 5 estrelas

Purchased the Sunrise mahogany door in May 2015 for my new construction house. Closed on the home in Dec. 2015 and shortly thereafter noticed that all 16 panes of double pane glass were leaking and c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered 23 Rustic Alder interior doors, prehung and finished. The doors and finishing were excellent. They are solidly built, and every door was true and required no adjustment before setting. None... Ver mais

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1,8

Mau

TrustScore: 2 em 5

415 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,8

Todas as opiniões

(415)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

The door was 1st rate quality!!

The door was 1st rate quality!!! We were under the impression we would have a door in 4 weeks and were disappointed it showed up about 7 weeks after ordering.

14 de maio de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome Door

Awesome door and shipping was packaged good. I asked if the doors were finished and was told they were unfinished and wished that I had known or offered to have them stained, I would of had it done. Very nice door for the price. Good solid wood door.

13 de maio de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Mahogany French doors

Very nice doors and I paid a little extra to expedite and they even got here earlier then expected.Great customer service and great products

30 de abril de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Door was well packaged

Door was well packaged.
Had to wait weeks for assembly and shipping. Back logs are good for business but hard to plan for. Had to install a temp door from local hardware to get by.
Love the door once it got here.

26 de abril de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Crate 2x4's Nailed to door jam

Crate 2x4's Nailed to door jam, will have to be cut off with sawzall in order to keep the lock side from breaking. Screws should be used for these very expensive doors, so they can be removed without damaging the doors with a crowbar. Door has no damage, but removing crate had its obstacles to keep from damaging it. I will also have to cut the nails to remove the sheeting from the bottom of the aluminum threshold. I am not installing the door until the house is ready, in two months.

19 de abril de 2018
Opinião espontânea
Classificada 3 em 5 estrelas

Less than reasonable customer service

I haven’t received the door yet, so I’ll rate the company on customer service only. I was disappointed that I couldn’t talk about any changes to the door, no matter how small, without listening to the company line, “that’s custom, 4 to 6 extra weeks and double the price”. Should you have to double the price of the door just to lower a hinge or remove some of the decorative iron? Very frustrating. On the other hand, everyone was pleasant and very receptive when I needed the invoice resent.

23 de março de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Stay away from this company at all costs

The order was late, the advice was terrible and the wrong doors were shipped.

When contacted the staff was rude and refused to help even with the wrong doors clearly being sent.

Stay away from this company at all costs !!!!

21 de março de 2018
Opinião espontânea
logótipo da Nick's Building

Resposta da Nick's Building

This customer has had the doors for 2 months already
we checked the paper work you signed for and the pictures of the crate of doors we shipped you and the both match perfectly

here is one of them here

http://tinypic.com/r/34ziz2s/9

It seems you ordered something wrong like your jambs and you are trying to act like its are fault

I can post all the documents if you like to prove are point here is the link showing the jambs we offer
and a picture of one of your doors.

We clearly show every detail about the product on our website



http://tinypic.com/r/34ziz2s/9


http://www.nicksbuilding.com/interior-doors/interior_mahogany_doors/shaker-doors.php

Classificada 5 em 5 estrelas

Doors at Nicks Building

Everyone at their location was knowledgeable and helpful. Got our doors in the time frame that was indicated. Opened crate to inspect doors as they instructed since we had them shipped to us and there was no damage everything was packed well except for 1 small frame piece that was left loose. If there is anything they can improve on it would be to wrap that small piece in bubble wrap however there was no damage and we got the doors as promised. It is worth the trip to go and see their facility as they have a lot to choose from. We will definitely use them again.

13 de março de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

I cant even believe how happy we are…

I cant even believe how happy we are with the quality of the 3 sets of doors we've received. Unbelievable packing and not a scratch on them. We have 4 more sets of doors needed for our country market and we totally know where we will be getting them. One of the best purchases we've made so far for our store.
Thanks!
Jeff & Kristin
Massanutten Country Corner
Luray, VA

7 de março de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered doors 8 weeks ago

Ordered doors 8 weeks ago. Still haven’t seen them. Worst experience of my life. Lots of excuses every time I call. Still worried that they won’t show up. Will let ya know the outcome. Hopefully it isn’t me losing my business from them.

19 de fevereiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

5 Stars!

Best purchase! We were a little hesitant to order online due to the manufacturer being many states away from us, but ultimately was the best decision! We are so pleased with how it turned out, not to mention how many compliments we get on it!

19 de fevereiro de 2018
Opinião espontânea

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