Nicks & Co Timber Ltd Opiniões 125

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nicks Timber has been a reliable source of small or large amounts of timber over the years. Fencing timber this time good quality and a fair price

Classificada 5 em 5 estrelas

100% customer service, quality product as well 5* Always spot-on service with a smile whether trade or public. This Kingsholm biff respects you all! Latest visit duly advised by machinist and te... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was quality timber - some that I couldn't find elsewhere, so it was fortunate that Nicks was local! Delivery was good and I was happy with the prices

Classificada 5 em 5 estrelas

Needing to build a new false ceiling. Timber selected easily from their web site, and purchased the screws as well. Delivery address and payments details submitted without an issue, and had a confirma... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de madeiras
  2. Loja de materiais para cercas
  3. Loja de artigos para paisagismo

Escrito pela empresa

Nicks & Company Timber ltd have been servicing the Gloucestershire area for over 165 years, offering quality timber and unbeatable prices, we have a devoted team with a wealth of knowledge and expertise to help guide you through any and all of your timber requirements.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

125 opiniões

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Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 3 em 5 estrelas

Online purchase and delivery

Being able to purchase online is a great improvement than having to wait to be served in person at the timber yard, where the wait is always lengthy. However, there is no communication on when the order will be delivered, it simply arrived without advance notice. Had no-one been available the order would have been left on the driveway with the risk of it easily being stolen. If you’re going to offer online ordering you should offer delivery date options at the same time.

2 de abril de 2026
logótipo da Nicks & Co Timber Ltd

Resposta da Nicks & Co Timber Ltd

Thank you for taking the time to leave us a review — we're really pleased to hear that our online ordering has made the process more convenient for you compared to visiting the yard in person.

You raise a completely valid point about delivery communication, and we sincerely apologise for the lack of advance notice. We fully understand that receiving a large timber delivery without warning is far from ideal, and the concern about security is something we take seriously.

Your feedback has been passed on to our logistics team and we are actively looking at how we can introduce delivery scheduling and pre-delivery notifications as part of our online ordering process. We want the online experience to be as smooth and reliable as possible from checkout right through to delivery.

We hope you'll give us another chance to get this right, and thank you again for helping us improve.

Classificada 5 em 5 estrelas

Easy to order online

Easy to order online, it would be nice to have a time slot for delivery or a phone call about an hour before hand! I didn’t know it was coming and had to leave what I was doing to get home! But the skirting boards I ordered are great! Thanks

6 de março de 2026
Classificada 5 em 5 estrelas

Delivery service was quick

Delivery service was quick. I ordered picture rail in 4.2 metre lengths, came fully wrapped which protected it from the rain. Picture rail was excellent quality, straight and free from knots. I needed more but was able to to collect on a Saturday morning. Very helpful staff.

16 de fevereiro de 2026
Classificada 5 em 5 estrelas

Firring strips

Always can rely on Nicks Timber. Sorted out my Firring Strips for my new flat roof on my extension at home. Good quality timber always friendly knowledgeable staff. Fair price into the mix and your good to go

30 de janeiro de 2026
Classificada 4 em 5 estrelas

Great timber. Miserable staff.

Timber is great and delivery is on time. Particular mention of fantastic delivery drivers who always seems happy to help and chat while unloading. 4 stars because office staff feel always like hard work to deal with. Never that friendly and you always get the feeling there is something else they would prefer to be doing! Slow quotes are an issue.

Would use again, just shame about staff experience.

10 de junho de 2025
Classificada 5 em 5 estrelas

Great Customer Service

I needed a product super quickly. This company was very knowledgeable and helped me out so I could get the product as quickly as possible. I would definitely use again.

12 de dezembro de 2025

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