Update 06.10. 2026 : situation was solved by compensation and this time communication was without problems. Problem was created mainly due to mismanagement by transport services providers.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
- I ordered some snus - After 3 days I emailed them asking why my order wasn't shipped yet (it stated 3-5 days delivery) - They immediately cancelled my order without explanation - I posted a ne... Ver mais
Es gab ein wenig Verwirrung mit der Bestellung weshalb sie fast 3 Wochen gebraucht hat, habe dafür aber eine kostenlose Dose bekommen. Es war ein Fehler auf beiden Seiten, dennoch bin ich nach mehrer... Ver mais
Excellent customer service! I always buy snus online from Snusmania and usually everything is smooth. On my last order there was a minor confusion, I simply dropped them a line on email and the issue... Ver mais
Informações sobre a empresa
Escrito pela empresa
www.snusmania.eu is your trusted online destination for premium snus and nicotine pouches, offering a wide selection of top brands like Cuba Snus, Velo, Pablo, and Iceberg. Based in Europe and operating since 2018, Snusmania has become a go-to webshop for adults who want fast, discreet, and reliable access to high-quality nicotine products. We specialize in strong and satisfying nicotine pouches tailored to every taste and strength preference—whether you're into fruity, minty, or extreme blends. Our catalog includes both traditional and innovative options, with transparent product details so you always know what you're getting. With secure international shipping, responsive customer service, and ongoing discounts on bulk orders, we make it easy to buy snus online—delivered straight to your door. Whether you're a long-time user or just curious to try something new, Snusmania has what you're looking for.
Informações de contacto
Nyvænget 9, 7400, Herning, Dinamarca
- 27518600
- jannek@nicopods.dk
- nicopods.dk
3,8
Bom
188 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 14% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Snusmania.eu
Hi Luca,
Thank you so much for the 5-star review! I’m really happy to hear it had a nice kick—sounds like you got exactly the experience you were looking for!
We love hearing that our products deliver the punch our customers expect. If you ever feel like reaching out, I’d be happy to match your review to your order and thank you personally.
Best regards,
Michelle
Snusmania
Nice products
27 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Hi Joss,
Thank you so much for your 5-star review! I'm really glad to hear you’re enjoying our nice products—we put a lot of care into selecting quality items that our customers will love.
It means a lot to us that you took the time to leave feedback. If you ever feel like reaching out, I’d love to connect your review to your order and thank you personally.
Best regards,
Michelle
Snusmania
Resposta da Snusmania.eu
Hi Jan,
Thank you so much for taking the time to leave a 5-star review! I'm really happy to hear that everything was very good and fast—we put a lot of effort into making sure orders are handled quickly and smoothly, so it’s great to know that came through on your end.
We truly appreciate your support. If you ever have questions, feedback, or just want to say hello, feel free to reach out. I’d love to match your review to your order and thank you personally.
Best regards,
Michelle
Snusmania
Great and fast shipping to the…
Great and fast shipping to the Netherlands
25 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Hi Kelly,
Thank you so much for your kind 5-star review! I’m really happy to hear the shipping to the Netherlands was both great and fast—that’s exactly what we aim for.
If you have a moment, feel free to reach out so I can match your review to your order and thank you personally!
Best regards,
Michelle
Snusmania
Fast shipping
25 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Hi Mischa,
Thank you so much for the 5-star review! I’m really glad to hear the shipping was fast—we work hard to make sure orders arrive quickly and reliably.
If you have a moment, feel free to reach out so I can connect your review to your order and thank you personally!
Best regards,
Michelle
Snusmania
I paid for fast shipping of 2 days
I paid for fast shipping of 2 days , the shipping was 9 days 🥹🥹🥹
24 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Hi Michel,
Thank you for your feedback. I’m truly sorry to hear your order took longer than expected—that must have been a devastating experience, especially when you're looking forward to receiving something promptly.
That said, I’d like to clarify that we do not offer a 2-day shipping option, and our fastest delivery is listed as 1–3 business days—excluding weekends and holidays. We also note clearly under each shipping method that delivery times are only estimations, as delays can occur, particularly with nicotine products, which are often held by customs or slowed down by local postal services.
While we understand how frustrating that can be, we always aim to communicate transparently and deliver as quickly as possible within the limits of international shipping.
Best regards,
Michelle
Snusmania
Its just good easy and fast
9 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Hi Karl,
Thank you for the great 5-star review! I’m really glad to hear everything was good, easy, and fast—that’s exactly what we aim to deliver.
If you get a chance, feel free to reach out so I can match your review to your order and thank you personally!
Best regards,
Michelle
Snusmania
Fast shipping
4 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Hi Gergo,
Thank you so much for your 5-star review! I’m really happy to hear you were pleased with the fast shipping—we do our best to keep things quick and smooth.
If you have a moment, feel free to reach out so I can match your review to your order—I’d love to thank you personally!
Best regards,
Michelle
Snusmania
Resposta da Snusmania.eu
Hi Bence,
Thank you so much for your 5-star review! I'm really glad to hear that everything was great—that’s exactly what we hope for.
If you get a moment, feel free to reach out to us directly so we can match your review to your order. I’d love to thank you personally!
Best regards,
Michelle
Snusmania
Very nice
Very nice! The delivery is fast and a big plus is you can pay with paypal
19 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Hi Laura,
Thank you so much for the kind 5-star review! We're really glad to hear you enjoyed the fast delivery and found it helpful that you could pay with PayPal—that’s something many of our customers appreciate.
If you have a moment, feel free to reach out to us directly so we can properly match your review to your order—we’d love to thank you personally!
Best regards,
Jannek
Snusmania
Fast delerivery
5 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Hi Ignas,
Thanks for your review! We're glad to hear the delivery was fast—that’s always a priority for us.
If you have a moment, feel free to get in touch with us directly—we’d love to hear from you.
Best regards,
Michelle
Snusmania
Resposta da Snusmania.eu
Hi Pál,
Thank you for the great 5-star review! We're glad to hear you thought everything was good and that you liked it—simple and to the point, just how we like it too.
If you ever want to get in touch, don’t hesitate—we’d love to thank you personally!
Best regards,
Jannek
Snusmania
Nothing went wrong and I received my…
Nothing went wrong and I received my parcel in 3 days and everything was in there
10 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Hi Elias,
Thank you so much for the fantastic 5-star review! We're really happy to hear that everything went smoothly, your parcel arrived in just 3 days, and all items were in perfect order—that’s exactly the kind of experience we aim to deliver.
If you ever have questions, feedback, or just want to say hi, feel free to reach out to us. We’d love to thank you personally!
Best regards,
Jannek
Snusmania
Resposta da Snusmania.eu
Hi Leo Ring,
Thanks for your honest review—we’re glad to hear you think the products are good, even if you found them a bit expensive.
We do our best to keep prices as fair as possible, especially considering the complex logistics and legal challenges involved in shipping nicotine products across borders. That said, we totally understand your point, and we always aim to offer solid value for the quality we deliver.
We appreciate your support and your feedback—it helps us improve! Please reach out to us.
Best regards,
Jannek
Snusmania
Resposta da Snusmania.eu
Dear Johannes Satler,
Thank you so much for your 5-star review! We're really glad to hear you found our service reliable and the delivery fast—that’s exactly what we aim for.
Your support means a lot to us. If you ever have questions or just want to get in touch, feel free to reach out.
Best regards,
Jannek
Snusmania
Everything was smooth
12 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Felix Saller,
Thank you so much for your awesome 5-star review! We're happy to hear that everything went smoothly—that’s exactly the kind of experience we want all our customers to have.
We truly appreciate your support. If you ever want to reach out, we’d love to thank you personally!
Best regards,
Michelle
Snusmania
Amazing service evrythibng i ordered…
Amazing service evrythibng i ordered was here plus 1 one free can of snus will buy from here again
11 de abril de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Dávid Igbonu,
Thank you so much for the amazing review! We’re thrilled to hear that everything you ordered arrived perfectly—and that you appreciated the extra can of snus!
We’re always happy to surprise our customers and it’s great to know you’ll be shopping with us again. Your support means a lot!
If you ever want to reach out, we’d love to thank you personally.
Best regards,
Jannek
Snusmania
Resposta da Snusmania.eu
Hey Giruz,
Thanks a lot for the 5 stars! We're really glad the delivery was quick and everything met your expectations.
It's always great to hear that things went smoothly—we appreciate you taking the time to leave a review.
If there's anything we can do for you in the future, just give us a shout!
Cheers,
Jannek
Snusmania
Resposta da Snusmania.eu
Hi Gábor Horváth,
Thanks so much for the great feedback! We're really glad to hear everything was very good and that your order arrived quickly—that's what we aim for.
If you ever have questions, need help, or just want to share more thoughts, feel free to reach out to us anytime. We’d love to hear from you and thank you personally!
All the best,
Jannek
Snusmania
Resposta da Snusmania.eu
Hi Jarkko Nieminen,
Thank you for the kind words! We're happy to hear everything was very good—short, sweet, and exactly what we like to see.
If you ever feel like sharing more or have any questions, don’t hesitate to get in touch. We’d love the chance to thank you personally!
Best regards,
Jannek
Snusmania
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.