Update 06.10. 2026 : situation was solved by compensation and this time communication was without problems. Problem was created mainly due to mismanagement by transport services providers.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
- I ordered some snus - After 3 days I emailed them asking why my order wasn't shipped yet (it stated 3-5 days delivery) - They immediately cancelled my order without explanation - I posted a ne... Ver mais
Es gab ein wenig Verwirrung mit der Bestellung weshalb sie fast 3 Wochen gebraucht hat, habe dafür aber eine kostenlose Dose bekommen. Es war ein Fehler auf beiden Seiten, dennoch bin ich nach mehrer... Ver mais
Excellent customer service! I always buy snus online from Snusmania and usually everything is smooth. On my last order there was a minor confusion, I simply dropped them a line on email and the issue... Ver mais
Informações sobre a empresa
Escrito pela empresa
www.snusmania.eu is your trusted online destination for premium snus and nicotine pouches, offering a wide selection of top brands like Cuba Snus, Velo, Pablo, and Iceberg. Based in Europe and operating since 2018, Snusmania has become a go-to webshop for adults who want fast, discreet, and reliable access to high-quality nicotine products. We specialize in strong and satisfying nicotine pouches tailored to every taste and strength preference—whether you're into fruity, minty, or extreme blends. Our catalog includes both traditional and innovative options, with transparent product details so you always know what you're getting. With secure international shipping, responsive customer service, and ongoing discounts on bulk orders, we make it easy to buy snus online—delivered straight to your door. Whether you're a long-time user or just curious to try something new, Snusmania has what you're looking for.
Informações de contacto
Nyvænget 9, 7400, Herning, Dinamarca
- 27518600
- jannek@nicopods.dk
- nicopods.dk
3,8
Bom
188 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 14% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Snusmania.eu
Dear Robert Fischeer,
Thank you for your feedback. We understand the frustration of waiting for a parcel, but according to the tracking information, your package has now been successfully delivered:
https://www.postnord.dk/en/tools/track-and-trace/?shipmentId=05025058019771
Please note that delivery times are estimated, not guaranteed—especially when shipping nicotine products internationally, where customs processes can vary greatly between countries.
We always do our best to ship orders promptly, and we appreciate your understanding.
Best regards,
Jannek
Snusmania
Resposta da Snusmania.eu
Dear Paul,
Thank you so much for your great 5-star review! We're happy to hear you enjoyed the fast delivery and appreciated our large selection.
Your support means a lot to us—it’s always a pleasure to hear from satisfied customers like you!
Feel free to reach out anytime, we’d love to thank you personally.
Best regards,
Jannek
Snusmania
Resposta da Snusmania.eu
Thank you for your great 4-star review! We're really glad to hear you had a very good experience and that you’d recommend us—means a lot!
If there’s anything we can do to make your next experience a full 5 stars, feel free to reach out. We’re always here to help.
Best regards,
Jannek
Snusmania
very good delivery and taste
4 de fevereiro de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Bence,
Thank you so much for your 5-star review! We're glad to hear you were happy with both the delivery and the taste—that’s exactly what we aim for.
We appreciate your support, and if you ever need anything or have questions, feel free to reach out. We’d love to thank you personally!
Best regards,
Jannek
Snusmania
It’s okey ….
25 de fevereiro de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Edhem,
Thank you for your 4-star review! We're glad to hear things were okay, but we’d love to know what we could do to make your next experience even better.
Feel free to reach out anytime—your feedback helps us improve!
Best regards,
Michelle
Snusmania
Overall great experience
On Time shipping
Good prices
Lot of variety
23 de fevereiro de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Levi,
Thank you so much for the awesome 5-star review! We're thrilled to hear you had an overall great experience with on-time shipping, good prices, and a wide variety to choose from.
That’s exactly what we aim for, and it means a lot to know we hit the mark.
Feel free to reach out anytime—we’d love to thank you personally!
Best regards,
Michelle
Snusmania
Je veux être remboursé mais on me…
Je veux être remboursé mais on me répond pas
14 de fevereiro de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Adam,
Thank you for your feedback.
As you've already acknowledged in your email, the shipping issue occurred because the address provided was incorrect. Unfortunately, when incorrect information is submitted during checkout, we cannot guarantee successful delivery.
We also want to clarify that we did respond to your message and explained the situation. As stated in our terms, we are not able to issue refunds in cases where the customer provides an incorrect address.
We understand this may be frustrating, but we encourage customers to double-check all details before placing an order to avoid issues like this in the future.
Best regards,
Michelle
Snusmania
Fast shipping
Fast shipping, Generous gifts, Easy to use webiste etc.
All around great to use!
10 de fevereiro de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Tamas,
Thank you so much for your fantastic 5-star review! We're thrilled to hear you enjoyed the fast shipping, generous gifts, and found our website easy to use.
“All around great to use” is exactly what we love to hear—your support truly means a lot to us.
Feel free to reach out anytime—we’d love to thank you personally!
Best regards,
Michelle
Snusmania
Gooooooddd
12 de fevereiro de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Uneakks,
Thank you for your review—“Goooood” says it all! We're glad to hear you had a positive experience.
If there’s anything we can do to make your next order even better, feel free to reach out. We’re always here to help!
Best regards,
Jannek
Snusmania
fast shipping
fast shipping, nice assistance, lovely gifts, lot of products
2 de fevereiro de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Zsombor,
Thank you so much for your amazing 5-star review! We're happy to hear you enjoyed the fast shipping, friendly assistance, lovely gifts, and our wide product selection.
It’s always great to hear when customers are this satisfied—your support means a lot to us!
Feel free to reach out anytime, we’d love to thank you personally.
Best regards,
Jannek
Snusmania
Resposta da Snusmania.eu
Dear Bingo,
Thank you for the kind 5-star review! We're glad to hear you were happy with our work and service—that’s exactly what we aim for.
We truly appreciate your support. If you ever need anything, don’t hesitate to reach out—we’d love to thank you personally!
Best regards,
Jannek
Snusmania
Great offers and good prices
Great offers and good prices. The Shopping was very fast 👍🏻
2 de fevereiro de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Jarryd,
Thank you so much for your awesome 5-star review! We're glad you enjoyed the great offers, good prices, and especially the fast shipping 👍🏻
Your support means a lot to us, and we're happy to have you as a satisfied customer.
Feel free to reach out anytime—we’d love to thank you personally!
Best regards,
Jannek
Snusmania
Es war eine perfekte Lieferzeit und die…
Es war eine perfekte Lieferzeit und die Qualität ist super
27 de janeiro de 2025
Resposta da Snusmania.eu
Lieber Lukas,
Vielen Dank für deine tolle Bewertung! Es freut uns sehr zu hören, dass die Lieferzeit perfekt war und du mit der Qualität unserer Produkte sehr zufrieden bist.
Dein Feedback bedeutet uns viel – genau so soll es sein!
Wenn du Fragen hast oder einfach mal Hallo sagen willst, melde dich gerne bei uns. Wir würden uns freuen, dir persönlich zu danken!
Beste Grüße,
Michelle
Snusmania
Minden rendben volt!
27 de janeiro de 2025
Resposta da Snusmania.eu
Kedves Erdei,
Nagyon szépen köszönjük az 5 csillagos értékelést! Örömmel halljuk, hogy minden rendben volt – pont erre törekszünk minden egyes rendelésnél.
Ha bármi kérdésed van, vagy csak szeretnél kapcsolatba lépni velünk, nyugodtan írj – örömmel megköszönnénk személyesen is a bizalmadat!
Üdvözlettel,
Jannek
Snusmania
Resposta da Snusmania.eu
Kedves László,
Nagyon köszönjük a fantasztikus 5 csillagos értékelést! Örülünk, hogy szerinted az oldal remek, és hogy a szállítással is minden rendben volt.
A visszajelzésed sokat jelent számunkra – öröm, hogy elégedett vagy a szolgáltatásunkkal!
Ha bármi kérdésed lenne, bátran keress meg minket – szívesen megköszönnénk személyesen is a támogatásodat.
Üdvözlettel,
Michelle
Snusmania
Its was good!
23 de dezembro de 2024
Opinião espontânea
Resposta da Snusmania.eu
Dear Eszter,
Thank you so much for your 5-star review! We're really happy to hear that "it was good!" — short and sweet, just how we like it! 😊
We truly appreciate your support. If you ever need anything or just want to say hi, feel free to reach out—we’d love to thank you personally.
Best regards,
Jannek
Snusmania
Cheap prices but shipping is really long
27 de janeiro de 2025
Resposta da Snusmania.eu
Dear Salim,
Thank you for taking the time to leave us a 4-star review. We’re glad you appreciate our affordable prices, and we truly value your feedback regarding the delivery time.
We understand that the longer delivery time was disappointing, and please know that we are actively working to improve our shipping process to better meet your expectations in the future.
Thank you again for your review. We look forward to providing you with an even better experience next time.
Best regards,
Jannek
Snusmania
Wrong Snus arrived
Wrong sinus arrived and customer service isn't available
31 de janeiro de 2025
Opinião espontânea
Resposta da Snusmania.eu
Dear Leon,
Thank you for sharing your feedback. We would like to address your concerns regarding the product and our customer service response.
Regarding the product, while the front label reads “Ultra,” the actual strength is indicated on the back label. This confirms that the product you received is indeed Iceberg Black Extreme, as ordered.
We also want to note that we attempted to contact you via email and phone in response to your initial inquiries. We regret that our efforts did not meet your expectations.
Thank you for your review.
Best regards, Martin Snusmania
Resposta da Snusmania.eu
Dear Péter Zsombor,
Thank you very much for your fantastic 5-star review! We’re delighted to hear that you found our assistance both nice and very helpful. Your positive feedback truly motivates our team to keep delivering the best service possible.
We’d love to thank you personally and continue ensuring your experience with us is outstanding. Please feel free to reach out to us anytime—we’re always here to help.
Thanks again for choosing Snusmania. We look forward to serving you again soon!
Best regards,
Jannek
Snusmania
Resposta da Snusmania.eu
Dear Jay,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you enjoyed the fast delivery and that your batch was fresh. Your positive feedback truly means a lot to us.
We’d love to thank you personally for your support. Please feel free to reach out to us at your convenience—we’re always here to chat and ensure you have the best experience possible.
Thanks again for choosing Snusmania. We look forward to serving you again soon!
Best regards,
Jannek
Snusmania
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.