Absolutely incredible team. I needed support regarding shipping & they could not have been more helpful. The product I purchased was a refurbished model & I can't tell how a brand new one would be any... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Nova was delivered many days earlier than Nightfox thought they could manange and the delivery driver was friendly and helpful. Customer Service is still as excellent as ever and Rebecca has give... Ver mais
The goggles perfom very well, my only real problem is that because I wear spectacles I cannot use the supplied eye shield as they are not large enough . This means I cannot focus properly on the scree... Ver mais
A empresa respondeu
Absolutely outstanding. Very impressive units all the way around. I have a very big and dark back yard and could easily see everything the naked eye cannot. I'm new the night vision field and I picked... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de máquinas fotográficas
- Loja de acessórios para Airsoft
- Loja de artigos para desportos ao ar livre
Escrito pela empresa
We specialise in digital and thermal night vision devices for outdoor enthusiasts, ecologists, airsoft players and security processionals. Our best-selling products are loved in 65 countries by customers and industry experts. Nightfox products are praised for their ease of use, innovative new features, and customer focus. We've sold over 80,000 night vision devices worldwide. We're a UK-based team, who love hearing from customers about their night vision needs, and using feedback to develop the next generation of digital night vision products.
Informações de contacto
1 Filwood Park Lane, BS4 1ET, Bristol, Reino Unido
- hello@nightfoxstore.com
- nightfoxstore.com
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just bought a refurbished prowl
Just bought a refurbished prowl, much better than I expected. Fast delivery and superb piece of equipment for the price. Once you get the settings to your preference the clarity is good.

Resposta da Nightfox
Geat product recording is top quality…
Geat product recording is top quality and delivery is on time

Resposta da Nightfox
Purchased a Nightfox Whisker for…
Purchased a Nightfox Whisker for commercial ecology surveys and it performed well. After approx 18 months it developed a fault which impacted the flexibility of the unit. Contacted the support desk and Rebecca replied. The service from her and Nightfox was outstanding, totally professional, friendly and efficient. I wouldn't hesitate purchasing Firefox equipment knowing just how contactable and professional they are. It's refreshing to deal with an organisation that takes ownership of a problem immediately, resolves it quickly and maintains excellent customer goodwill. I cannot recommend the service from Firefox any higher and that is based on actual experience with them.

Resposta da Nightfox
Nightfox, night vision gear
They are very knowledgeable about their products, offer good deals at decent prices and delivery is prompt and reasonably priced.

Resposta da Nightfox
I use 2 Night Fox I/R torches
I use 2 Night Fox I/R torches , 1 in 850 1 in 940 and can highly recommend them, I prefer the LED as it goes well with my night vision scope, Customer service has been excellent

Resposta da Nightfox
Think night vision, think Nightfox
The Nightfox website was easy to use and the product information was comprehensive. I scanned the Internet looking for what I thought I wanted and when I found Nightfox I looked no further. I bought night vision binoculars to watch wildlife in the garden. For the price I was shocked at the level of performance and specification level. I've had the product for a year now and works as good as when new, the outer casing is robust with good quality materials, it looks stylish too. I wear glasses and viewing is not a problem. I highly recommend Nightfox, if like me you want to connect and see the world beyond your garden at night.

Resposta da Nightfox
Excellent
Excellent. Got the Nightfox Swift Pro 2. Kinda blew me away, clear rich picture, great price, don't normally write reviews, reccomend.

Resposta da Nightfox
Good product and Great support
Nightfox support is great.
The reply quickly and find solution to issues.
Prowls are great for my personnal use during airsoft games.
There is update with really cool features, si you got a product and update too !

Resposta da Nightfox
Night vision for airsoft
I have purchased items 2 times at Nightfox,
The first time was to get a Vulpes HD Rangefinder, which was no longer in stock. Their support team reached out to me and managed to get me a refurbished one at a cheaper price and it works fantastic.
The second time I brought a Prowl Monocular Night Vision, this one also works incredibly well.
I have used other digital night visions before, but the Prowl definitely is one of the best, having a single nod helps a lot with depth perception and lining it up with the sight of your Airsoft gun, it has a wider fov then some others.
Definitely would recommend!

Resposta da Nightfox
Great service
Besides being affordable, and of high quality. It’s the sales and after sales service I much appreciate. I look forward to the newer models.

Resposta da Nightfox
great communication and customer…
great communication and customer service, both before and after purchase.

Resposta da Nightfox
Spectrum flashlight
I recently ordered the Spectrum flashlight, and it is every bit as good as advertised. The flashlight is fantastic, the batteries last for a LONG time, and the beam is really bright, for those dark nights, attics, or closets. It is more than worth the money I paid for it.

Resposta da Nightfox
The goggles perfom very well
The goggles perfom very well, my only real problem is that because I wear spectacles I cannot use the supplied eye shield as they are not large enough . This means I cannot focus properly on the screen. I need a better solution.

Resposta da Nightfox
Not worth it
Maybe I got a lemon, but my Nightfox Prowl unit does not work well at all. Very disappointing and I've updated it in hopes that it helped. But it is still unusable

Resposta da Nightfox
I have bought a few items off Nightfox…
I have bought a few items off Nightfox for Bat surveys. I have 3 camera's, an infra red torch and a Nightfox Arc Lamp. All products are brilliant. They are made to last, they are a good price and their after sales care is 2nd to none. They go above and beyond. They even listen and take on all our requests for features in new products. I have never know such a great company.

Resposta da Nightfox
Exactly what I wanted
Exactly what I wanted . Shipping was fast and tracking was clear. I will definitely do business with these guys again! 2 thumbs up!

Resposta da Nightfox
Nightfox Vulpes and aftersales support for it
I bought a Vulpes in December 2022. I use it every week to watch wildlife and have been very pleased with the results, it has superb optics. Recently I had a minor issue with it. I exchanged a few emails with Nightfox to explore the issue. The sent me a mail label to sent the Vulpes to them. They resolved the issue and returned it to me. A very happy customer.

Resposta da Nightfox
Many features and long IR range
It works as intended with more features than i expected and it has a long IR viewing range

Resposta da Nightfox
I bought two for airsoft work perfectly…
I bought two for airsoft work perfectly , easy to use , but will be little bit good if the buttons will same like in NVG-s and also if its will be possible to make lower visibility of the IRL or be possible to buy IRL filter on it cause with zero IRL not so good .
But I offer for others as well because great product !
Thanks NIGHTFOX Staff

Resposta da Nightfox
Mixed but all in all good experience
I ordered the swift 2, and recieved an outdated version. The Nightfox team resort thus issue by granting me a free of charge Prowl and let me krep the swift. Very good support. The sd card i recieved was corrupt and bugged the prowl, so i cant use it. Both the sd card and prowl was marked as a sale rather than a warranty replacement. So i had to pay import tax 3 times. Nightfox refunded one of them. All in all 9/10 experience with support. I wish it was marked as replacement for tax issues, and i wish i got an actual working sd card, but a free prow is a free prowl. As for the product itself: I find it easy to use, but there is one major issue that takes an otherwise 10/10 product down to a 7/10. and that is the small phillips skrew in the battery door, aswell as the unit only taking button top batteries. The battery compartment should have a good size thumb skrew for easy swap of the battery. I have 19, 18650 batteries, but in real life field use, having to use a tiny skrewdriver to swap batteries gives med literal migrenes. It could just aswell be welded shut. Because when you need to swap battery, its highly inconveniant to do so. I have 3d printed an adapter so i can use non button tops, but that shouldnt be necessary. Change this in the next version please. And also! Dont ship new products with outdated firmware. That is a shady and lazy practice that customers really do not appreciate.
It might sound like alit of negatives here. But the support team and the product is definitely all in all very good.

Resposta da Nightfox
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







