The customer service is amazing! Adri was so helpful with my return so I could order a new size. Good, quick communication and the product quality is amazing, couldn’t recommend Niihai more. Love my n... Ver mais
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Leia as opiniões dos outros
Great customer service! I purchased from Niihai for the first time and from Munich, Germany. Sadly there was some complications with shipping at first and the package was returned. I contacted... Ver mais
The quality is amazing — I genuinely get so many compliments every time I wear Nii Hai. I have the Cross Jumpsuit and the Charli dress, and they’re all such gorgeous pieces. I’ve never had clothes tha... Ver mais
A empresa respondeu
Customer service is horrible. I bought a swim top and it was seriously one of the most ill fitting swim tops I’ve ever worn. Too large in the front, gaping, everything spilling out. When I asked custo... Ver mais
A empresa respondeu
4,2
Bom
73 opiniões
Respondeu a 88% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The customer service is amazing
The customer service is amazing! Adri was so helpful with my return so I could order a new size. Good, quick communication and the product quality is amazing, couldn’t recommend Niihai more. Love my new skirt!!!
7 de maio de 2026
Opinião espontânea
Great customer service
Great customer service!
I purchased from Niihai for the first time and from Munich, Germany. Sadly there was some complications with shipping at first and the package was returned.
I contacted the customer service and received an answer instantly. I don’t know how he did it but he managed to resend the package. It means a great deal because the item was otherwise sold out.
Additionally he was super eager and nice the whole time we communicated
He turned my experience with the online shop into a great one!
On top the item are amazing, good quality and sizing is accurate.
20 de abril de 2026
Opinião espontânea
Great brand
Great brand! My order arrived super quick and is great quality. Thank you!
30 de março de 2026
Opinião espontânea
Resposta da Nii HAi
Hi love, thank you so much for your review — we truly appreciate your support 🩷
Niihai is the goat
The quality is amazing — I genuinely get so many compliments every time I wear Nii Hai. I have the Cross Jumpsuit and the Charli dress, and they’re all such gorgeous pieces. I’ve never had clothes that look so good online and feel just as amazing on. Everything is packaged beautifully and the customer care is fab too. BIG LOVE TO NIIHAI!
13 de abril de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
gifted my bestie most of the Valentine…
gifted my bestie most of the Valentine drop items n she lovesssss it you ate it up <3
13 de abril de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
hiii
the quality is amazing I do get lot of compliments every time I wear niihai pls make a pop up in Italy <3
13 de abril de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Amazing and so stylish
Amazing and so stylish I love this brand it’s hands down the most cool and unique in the game right now!! I can’t wait for the new drops to come out I have purchased several time the boots are the most comfortable heels I have ever had for sure!
10 de abril de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Stellar Customer Service
I had a nightmare situation when one of my NiiHai boots got stuck in the train door and broke. I told customer service about the situation and they were kind enough to send me a replacement pair. I’ll never forget that stellar service, it’s Niihai forever <3
17 de setembro de 2025
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Amazing items
Amazing items, and costumer service, love this brand , best out there ❤️
8 de abril de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Gf loveddd thisss!
Gf loveddd thisss!! Such a class branddd ⭐️⭐️
23 de março de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Fui a una pop up y el trato fue…
Fui a una pop up y el trato fue excelente además la ropa es de excelente calidad.
5 de março de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Perfect gift for my girlfriend
Perfect gift for my girlfriend, she loves it and wears it all the time, and it fits incredible. Very good quality btw.
5 de março de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
❤️🔥❤️🔥❤️🔥❤️🔥❤️🔥❤️🔥❤️🔥❤️🔥❤️🔥❤️🔥❤️🔥
8 de abril de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
GREAT experience
Received a wrong order and the Niihai team handled it amazingly! They were quick to respond and send a replacement package (even multiple times as there was some trouble with the package getting into my country). And their clothes are so gooood!
18 de março de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
Love it so much
Love it so much,
But I wish they had the jumpsuit in plus size cuz I'm 178cm tall and I'm a curvy woman, plus size would be perfect but if not, it's incredible❤️😍
31 de março de 2026
Opinião espontânea
Resposta da Nii HAi
Hi, thank you so much for your lovely review 🩷
We’re really happy to hear you love it! We also really appreciate your feedback on sizing — thank you for sharing this with us, we’ll pass it on to the team.
I love Niihai
I love Niihai, the designs and quality of their items are amazing.
27 de novembro de 2025
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
such cute and fashionable clothes
such cute and fashionable clothes. i love all of the designs! everyone should def buy.
love u niihai🩵🩵
17 de março de 2026
Opinião espontânea
Resposta da Nii HAi
Hi angel, thank you so much for your lovely review — we truly appreciate your support 🩷
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