NineLife Hong Kong Opiniões 

120
TrustScore: 3 em 5

3,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The item I ordered arrived far too late even though I ordered more than a month ahead of when I would need it. However customer service did respond to my inquiries quickly whenever I asked about i... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems bett... Ver mais

Classificada 4 em 5 estrelas

Product arrived as promised and within the delivery window stipulated although the end of it. Price as very good but website appeared to have same product at two very different prices. Could not fig... Ver mais

Classificada 1 em 5 estrelas

Delivery service took 4 weeks to arrive leaving only 3-4 weeks to use the product before delivery Also the instruction need to be made clearer and step by step with pix from behind

A empresa respondeu


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

120 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 54% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(120)

30 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

They are defrauding customers

They are defrauding customers. Though website says HK, they send delivery from US, which is ridiculous. There is no guaranteed delivery time. I ordered a medical equipment which I needed in one week, they delivered in three weeks.. Use it on your own risk. I have rejected to accept the courier as directed by their customer service. Hope they will refund the amount.

Almost everything is available in Medimart and local Hong Kong stores so please order from there. Also better to touch and feel if its a medical equipment.

16 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No delivery + No Customer Service response

Waiting more than 20 days for delivery. Customer Service does not reply very often. Would avoid this company for international shipments.

5 de maio de 2026
Opinião espontânea
logótipo da NineLife Hong Kong

Resposta da NineLife Hong Kong

Hi Craig,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NineLife

Classificada 1 em 5 estrelas

Unexplained delays - terrible customer service

Placed an order 3 weeks ago, no updates on shipping. When chased gave an estimated delivery date of 10 April (which has come and passed), no proactive messaging despite missing the deadline. Emailed again - response is “just checking”.

Terrible service.

11 de abril de 2026
Opinião espontânea
logótipo da NineLife Hong Kong

Resposta da NineLife Hong Kong

Hi David,

We regret the delay in your order delivery. A refund has been processed and an email has been sent to your registered email ID. I kindly request that you continue corresponding with me on the same email thread for any further updates.

Thank you for your understanding.

Regards
NineLife

Classificada 4 em 5 estrelas

Grounding Sheet is really something!

Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems better too! Now, I think I can't sleep without it!

4 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not a Hong Kong company

Ordered a product. Taking over a month to deliver. Not a difficult product to ship (vitamins) and there is no issue on customs etc.

No reasons given and poor communication overall. I believe that the company is based in India which reflects that this is NOT a Hong Kong company

Look forward to hearing from you on this message stream. If you are that confident - you should have nothing to hide

The fact that i have received no email, despite your response, reflects my original position

25 de setembro de 2025
Opinião espontânea
logótipo da NineLife Hong Kong

Resposta da NineLife Hong Kong

Hi Banter,

I’m truly sorry for the delay with your order. We’re reviewing the situation and will keep you updated. I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
NineLife

Classificada 1 em 5 estrelas

Absolute scam

Absolute scam. I placed 2 order and none have arrived. I received an email stating that one of the package had been delivered yet I never did receive it. I sent email asking for ETA for both orders and no reply received. They should shut down this website.

10 de dezembro de 2024
Opinião espontânea
logótipo da NineLife Hong Kong

Resposta da NineLife Hong Kong

Hi Carmen,

We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais