The item I ordered arrived far too late even though I ordered more than a month ahead of when I would need it. However customer service did respond to my inquiries quickly whenever I asked about i... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The item I ordered arrived far too late even though I ordered more than a month ahead of when I would need it. However customer service did respond to my inquiries quickly whenever I asked about i... Ver mais
A empresa respondeu
Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems bett... Ver mais
They are defrauding customers. Though website says HK, they send delivery from US, which is ridiculous. There is no guaranteed delivery time. I ordered a medical equipment which I needed in one week... Ver mais
Product arrived as promised and within the delivery window stipulated although the end of it. Price as very good but website appeared to have same product at two very different prices. Could not fig... Ver mais
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 54% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Item good quality and logistic is fast and smooth.
Very good and efficient wrbsite and purchase... Thanks!
Quick delivery. Products so far with good effects
Extremely bad company. I ordered 3 loaves of Katz Gluten-Free Oat Bread and 1 pack of New Grains Gluten-Free Blueberry Bagels. After waiting 3 weeks (no expected shipping is given when you order), I am shocked to receive the items in such completely inedible condition. All 4 food items arrived moldy throughout. It is absolutely disgusting and unacceptable for food items to have been shipped in this condition. There is a foul smell coming from the bags. It is disgusting and unhygenic. The oat bread is also completely crumbled and wet. I am waiting for a response and demanding a full refund.

Resposta da NineLife Hong Kong
Awful experience, after one month without any updated re my order I wrote Cuatomer Service and they told me the item was having some delay but I they would sent it in some days, a week later my order was cancelled without previous notice and the reimbursement was below the amount charged.
Never again.

Resposta da NineLife Hong Kong
I enjoyed this purchase very much, as the whole thing was quick and tractable.
A good experience. Delivery is slow but they make that clear and the shipping prices make it worth the wait. I will use this company for all my needs.
The package was well packed, though there were still a few pieces of cookies broken.
The package was delivered without notification. You wouldn't know it has arrived if you didn't track it yourself.

Resposta da NineLife Hong Kong
Ordered 4 first aid kits. They were meant to be delivered within 7-10 days. After 2 weeks I chased, and was told to wait a further 2 weeks. Over 1 month after ordered I was told they were returned by the courier after an error!!! I don't believe this at all. Terrible service the whole time. Never use this company for any important products.
UPDATED - After receiving my refund I was emailed by Ninelife who had the cheek to request that I amend this review!! I couldn't believe the nerve...why would I amend this??...because they provided me with a refund for items I never received after waiting over 1 month for them...I don't think so...the experience is still the same. AVOID AT ALL COSTS!
FURTHER - I was contacted by Trustpilot asking for more information about this case as Ninelife wanted to know more about it or the review would be taken down....firstly Ninelife know all about it and its a further attempt by them to have this review taken down. I sent Trustpilot all the relevant information, and they did the right thing and verified this review. I wish Ninelife had put as much effort into my order as they have in trying to get this honest review removed.

Resposta da NineLife Hong Kong
Fast service. When they were not able to obtain our initial selection they came up with an alternative quickly for us.
Their items are much overpriced. A pack of 3 Loho Pad Thai Sauce asks for HKD393 where I can buy a pack at HKD13 in the Java Road Market. Everything are overpriced. Watch out before you place your orders.

Resposta da NineLife Hong Kong
I came across this website during a recent search for a product and I find their products grossly overpriced. I won't recommend buying here as there are other venues with much cheaper options.
Grouding Bedsheeet. Received it quickly and good quality.
It was a pleasant online shopping experience
It was easy to order snd my grandson loves the chocolate vitamins. He is s very fussy eater so we are thrilled with this product
I ordered a paella set from Nine Life. They kept me updated about delivery and the set came well packaged. The set included the paella pan, paprika, olive oil, saffron, preserved peppers and rice. Basically you only have to add the fresh ingredients to make a delicious paella. Very happy with the purchase. I see that they also have some hard to get ingredients for other dishes. Will definitely buy from them again.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.