Great service. Easy to get to the support staff or submit a ticket; prompt response to tickets. Lots of documentation to understand what's going on yourself. I've been a customer for 3 years and ver... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Absolutely fantastic customer service and 24/7 chat I've used the chat a few times now to sort out basic stuff like password reset etc. Since I'm kind of a newbie, I ask pretty basic questions and... Ver mais
After 2 years of hosting without a hitch, they suddenly suspend all three of my sites and access to cpanel because of mail spamming, the domains they claimed were mine that the spam was coming from we... Ver mais
moved my website to nixi host when prev host started crashing everyday. My site has been up and running without any hiccups for several months and very happy with the service. They have reasonable fee... Ver mais
Informações sobre a empresa
Escrito pela empresa
Boutique & reliable web hosting made easy. We provide friendly, dependable, and secure WordPress and web hosting to designers, bloggers, start-ups, non-profits, small-to-medium size businesses, and everyone in between.
Informações de contacto
P.O. Box 79023, 77279, Houston, Estados Unidos da América
- 281-819-6494
- support@nixihost.com
- nixihost.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazed!
Unbelievably fast support! I was just so impressed by the speed of the response and resolution: the kind of request that I always thought should take a couple of minutes, often takes a half hour (including a lot of waiting time) anywhere else.
Thanks Zach and thanks NixiHost. Affordable, and fast. Wow. Amazed!
Excellent service
Excellent service from a small company. Really happy with the service and reliability. The customer service agents are super helpful and quick. Really good pricing too that doesn't constantly change like with the other providers. Very clear billing, good payment options. I am super satisfied.
First time user, I can tell I'll be with them a while
I am a noob when it comes to webhosting, Nixiehost's support team is professional and fast, answering my questions and helping me get going within like five minutes of my asking. They price is great too, if you're looking for friendly, human, webhosting this is it.
I have had a reseller account with…
I have had a reseller account with Nixihost for ~ 10 years, and the service and support has been excellent. I have no trouble recommending them.
Helpful staff
Helpful staff, above and beyond service, murphy in particular was extremely helpful.
They deleted my site and backups, avoid them.
I hosted a wordpress site with them, built my site, forgot about it for a month, and came back to find it gone. I realised I’d missed a payment so reached out to customer support, where they said they deleted my account and backups of the site, and wanted to charge $150 to give me the backup. When I told them they didn’t notify me, they said “your invoicd notifications were off”. Extortionate company, avoid at all costs.
Note on their reply: Their claim that I “disabled all email notifications” is inaccurate. I disabled invoice notifications, which has nothing to do with complete account deletion.

Resposta da NixiHost
LOVE NixiHost - great support
LOVE Nixihost - I just migrated 2 websites from the dreaded Bluehost and am already in love with how my website is working - so much better. Nixihost support were amazing with lightning fast responses and they went above and beyond to get my site working - despite me not being a techy person and fumbling my way through. They were great, highly recommend, and I love their pricing structure - way easier to decipher and budget for than many of their competitors. Thank you Nixihost!
Customer support is top-notch!
Customer support is top-notch and super responsive! Murphy & Omar are the absolute best!
The speedy noob solving is excellent.
The Speed of which this chat support solves my complete NOOB questions is flabbergasting. Excellent service and such a relief that it's no hassle to ask. I have been helped twice and both times was a pleasure.
Respect!
Online chat support is exceptional
I have used NixiHost without incident for the past year and it has been totally solid. As someone who cannot afford the time to do much of my own IT, I found the need to use a web host with easy templates to set up my website, eventually necessitating a transfer of my domain to simplify everything. Of course, I waited until the last minute and realized I may be cutting it a bit short. I reached out to the online chat support and they approved the transfer immediately. Fantastic support!
Great Support, Plain English
I've been with Nixihost for several years now. They offer stellar support, great service, and communicate in plain english that a layman like me can understand. Highly recommend!
Switch from another hosting site
I chatted with someone who was very friendly and knowledgeable about switching my blog over from Bluehost.
So Happy to be Here
I've been with Nixihost for a few years now and their support has always been quick, professional, and doesn't go (too far) over my head. I'm one of those guys who knows just enough to really screw things up, and they've been there for me through a site migration, through new domain transfers, and a bunch of other things. They've also supplied me with tips that alerted me to things I may have been doing unnecessarily. Kudos!
Fast, knowledgeable, professional. Would recommend!
Fast response times. Knowledgeable, professional and friendly. Any questions or problems fixed in minutes. Love the service and I've had a few. Would definitely recommend.
Quick response and knowledgeable.
Fast live chat support
I needed to update the php version of my Wordpress site, and the online live chat assisted me quickly and easily. They resolved the issue in minutes without me having to go digging through documentation.
Best Value Hosting
Nixihost has some of the best value services I have found for personal sites. I've been with them for 3 years and never had a problem. My sites are always up and delivered fast. Their support reps are very easy to work with, too.
Nothing special
Nothing special, the support is fine, kind of rude in their responses to questions or requests.
Definitely Recommend
I've been with a number of different webhosts and Nixihost is by far the best one I've had the pleasure to work with. Never really run into downtime issues and their support is and always has been super helpful.
Web Host Transfer
Transferred from IONOS to this company for simple webhosting. I was able to get my site up and running within the day. I was able to live chat with someone during the entire time I was setting up the site which was very helpful for debugging issues (thanks Murphy!). So far I like their process a lot more than IONOS - it seems a bit more transparent.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







