nodbeauty Opiniões 

Resposta da nodbeauty

10/08/2026

Thank you so much, Minahal. We’re so pleased you’ve had such a great experience with NODBEAUTY. Your support means a lot to our team and we hope to welcome you back again very soon.

The NODBEAUTY Team

Resposta da nodbeauty

6/08/2026

Dear Michelle,

Welcome to the NODBEAUTY community, and thank you for taking the time to leave such a wonderful review. We are delighted to hear your first order exceeded your expectations and that everything arrived beautifully packaged and in perfect condition. We hope you enjoy your complimentary face masks just as much as your new beauty finds. Thank you for recommending us, it truly means the world to our small business. We look forward to welcoming you back again very soon.

The NODBEAUTY Team

Resposta da nodbeauty

5/08/2026

Dear John and Trish,

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you were so pleased with your order and that both the products and service exceeded your expectations. Knowing that you would recommend NODBEAUTY to your friends and neighbours truly means the world to our small business. We look forward to welcoming you back again soon.

The NODBEAUTY Team

Resposta da nodbeauty

5/08/2026

Dear Emma,

Thank you for your lovely review. We are so pleased to hear you enjoyed your Whatnot order and that it arrived safely. It’s wonderful to know you enjoy not only the products but also the atmosphere of our live shows. Thank you for being part of our community, and we can’t wait to see you on another live very soon.

The NODBEAUTY Team

Resposta da nodbeauty

3/08/2026

Hello,

We are disappointed to read this review as it does not reflect the communication or resolution provided.

We are happy to provide copies of our email correspondence to Trustpilot if required, which shows we responded throughout, including a further update sent at 9:29am this morning.

Your order was placed through our website, which offers products fulfilled by carefully selected partner stores. Unfortunately, on this occasion the partner store did not meet the expected fulfilment times, and we completely understand your frustration. As soon as this became apparent, we chased the order on your behalf and worked to resolve the matter as quickly as possible.

We arranged a full refund on the partner store’s behalf and also added complimentary NODBEAUTY store credit as a gesture of goodwill for the inconvenience. Refunds are always returned to the original payment method used at checkout for security reasons and cannot be transferred directly by bank transfer.

While the partner store let us down on this occasion, we did everything we reasonably could to put the situation right. We are therefore surprised by statements suggesting you were “ghosted” or that no refund was available, as this is not consistent with the actions we took or the correspondence sent.

We genuinely apologise that your experience did not meet the standard we strive for and wish you all the very best.

The NODBEAUTY Team

Resposta da nodbeauty

1/08/2026

Thank you so much for taking the time to leave such a wonderful review, Teri. We’re delighted to hear you were happy with both our products and service, and that your order arrived quickly and exactly as expected. Your support means so much to our small business, and reviews like yours help us continue doing what we love. We look forward to welcoming you back again soon.

Thank you for choosing NODBEAUTY,
The NODBEAUTY Team

Resposta da nodbeauty

1/08/2026

Thank you so much for your wonderful review, Samantha. We’re delighted to hear you were happy with both our service and speedy delivery. Knowing you’ve found amazing bargains with us means so much, and we truly appreciate you taking the time to share your experience. We can’t wait to welcome you back again soon.

Thank you for choosing NODBEAUTY,
The NODBEAUTY Team

Resposta da nodbeauty

31/07/2026

Thank you so much for taking the time to leave such a lovely review, Libi. We’re delighted to hear you’re enjoying your Project Lip products and that you’ve had such a positive experience shopping with us. Your kind words truly mean so much to our team, and we’re thrilled you’ll be returning. We can’t wait to welcome you back for your next order and help you discover even more beauty favourites.

Thank you for choosing NODBEAUTY,
The NODBEAUTY Team

Resposta da nodbeauty

29/07/2026

Thank you so much for your wonderful review, Jill. We’re delighted to hear you’re enjoying your products and really appreciate you taking the time to share your experience. Your support means so much to our small business, and we hope to welcome you back again very soon.

With our sincere thanks,
The NODBEAUTY Team

Resposta da nodbeauty

29/07/2026

Thank you so much for another fantastic review, Allison. Your continued support and kind words truly mean the world to us. We’re so pleased you’re enjoying the products, our prices and speedy delivery. We’ll keep doing everything we can to bring you the very best beauty brands at amazing value. We look forward to seeing you again soon!

With our sincere thanks,
The NODBEAUTY Team

Resposta da nodbeauty

29/07/2026

Thank you so much for your lovely review, Nina. It means so much to hear that you’ve had another great experience with us. We’re delighted you’ve been happy with both the products and the service, and your continued support is something we never take for granted. Thank you for your kindness, and we can’t wait to welcome you back for your next order.

With our sincere thanks,
The NODBEAUTY Team

Resposta da nodbeauty

24/07/2026

Thank you so much for such an incredible review, Michelle. Reading your kind words truly means the world to everyone at NODBEAUTY. We’re delighted you’re loving the Maissa fragrances and that our live shows bring a little fun as well as great products. Your support for the whole team is so appreciated, and we’ll be sure to share your lovely comments with Nic, Lisa and Steph too. Thank you for being such an amazing part of our community, we can’t wait to see you again soon.

With our sincere thanks,
The NODBEAUTY Team

Resposta da nodbeauty

24/07/2026

Thank you so much for taking the time to leave us such a lovely review, Naila. We’re so pleased to hear you’re enjoying your products and that you’ve had such a positive experience with us. Your support means so much to our small business, and we truly appreciate your kind words. We look forward to welcoming you back again very soon.

With our sincere thanks,
The NODBEAUTY Team

Resposta da nodbeauty

24/07/2026

Thank you so much for your wonderful review, Josie-Anne. It means so much to hear that you continue to enjoy shopping with us. We’re delighted you’re loving the products and finding great value every time you order. Thank you for your continued support and loyalty—we can’t wait to pack your next order for you.

With our sincere thanks,
The NODBEAUTY Team

Resposta da nodbeauty

Actualizada a 17/07/2026

Hi Debi, we’re sorry you’re disappointed. However, we do need to correct several points in your updated review, as they do not accurately reflect the current situation. Your order was dispatched within 48 hours of being placed, in line with our advertised processing times, and you selected our standard delivery service, not express. We have also replied to your emails, including an email sent yesterday, so please check your spam or junk folder if you haven’t received it. The “delivery cancelled” status shown by Royal Mail is not something NODBEAUTY can manually apply once a parcel has entered the courier’s network. We are actively investigating this with Royal Mail and will resolve the matter as soon as we receive their update. We remain committed to helping you and finding a resolution.

Kind regards,
The NODBEAUTY Team

Resposta da nodbeauty

17/07/2026

Thank you so much for your incredible review! We’re absolutely delighted to hear how much you’re loving Project Plump and that it’s exceeded your expectations. Knowing you’ve had such a positive experience and would recommend us to your family and friends truly means the world. Thank you for your kind words and continued support we can’t wait to welcome you back again soon.

With our sincere thanks,
The NODBEAUTY Team

Resposta da nodbeauty

17/07/2026

Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear you were pleased with your products and that everything met your expectations. Your recommendation means a great deal to our small team, and we truly appreciate your support. We look forward to packing your next order for you soon.

With our sincere thanks,
The NODBEAUTY Team

Resposta da nodbeauty

17/07/2026

Thank you so much for another fantastic review! Your continued support and loyalty mean so much to us. We’re delighted your order arrived safely and that you appreciate the extra care we put into packaging every parcel. We truly value customers like you and can’t wait to welcome you back again soon.

With our sincere thanks,
The NODBEAUTY Team

Resposta da nodbeauty

22/07/2026

Thank you so much for another amazing review! It means the world to us that you continue to enjoy our products, prices and speedy delivery. Your ongoing support and kind words never go unnoticed, and we’re so grateful to have you as part of the NODBEAUTY community. We can’t wait to see you again very soon. With our sincere thanks,

The NODBEAUTY Team

Resposta da nodbeauty

9/07/2026

Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear your order arrived quickly, was carefully packaged and reached you in pristine condition. We take great pride in ensuring every parcel is packed with care, so it’s fantastic to know this made such a positive impression. Your support means so much to our small team, and we truly appreciate you choosing NODBEAUTY. We look forward to welcoming you back again soon.

With our sincere thanks,
The NODBEAUTY Team