Noobark Opiniões 115

TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Process of ordering was fine. The collar is sturdy and fine, just not as expected. I think I would be better with the handheld remote device. It would be good to provide customers with information reg... Ver mais

Classificada 4 em 5 estrelas

Wasn't sure if I could program it or not but it was pretty easy even for this senior! In just half a day my 6 month old's (border collie) horrible barking has decreased by approximately 90%. I can ha... Ver mais

Classificada 1 em 5 estrelas

I tried to order one collar and got charged for five. Tried to cancel immediately but told that was not possible already was in process at warehouse. Received five collars and have emailed five times... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When I received both of the collars, we started both of my golden retrievers out on them at a four on each of the options, vibrate, shock and sound. None of the options work for them to quit barking.... Ver mais


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Process of ordering was fine

Process of ordering was fine. The collar is sturdy and fine, just not as expected. I think I would be better with the handheld remote device. It would be good to provide customers with information regarding possible returns up front. I’m returning the collar after I receive information on how to proceed.

18 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam site Chineese troep voor veelste…

Scam site Chineese troep voor veelste veel geld!!! En als je het terug wilt sturen allemaal smoesjes. Begin er niet aan. Koop via bol ...of dezelfde zooi via alie express.

17 de abril de 2026
Opinião espontânea
logótipo da Noobark

Resposta da Noobark

Hoi daar,

Bedankt dat u uw feedback met ons heeft gedeeld. We nemen zorgen over productkwaliteit, prijsstelling en retourprocessen serieus.

Wat betreft prijzen, ons directe inkoop- en distributiemodel kan resulteren in verschillen vergeleken met andere platforms.

Omdat we uw bestelling niet konden identificeren op basis van de verstrekte informatie, hebben we contact opgenomen voor aanvullende details om uw situatie beter te begrijpen.

Wees gerust dat we uw situatie grondig zullen beoordelen en u dienovereenkomstig zullen ondersteunen.

Met vriendelijke groet,
Stella van NooBark

Classificada 1 em 5 estrelas

I tried to order one collar and got…

I tried to order one collar and got charged for five. Tried to cancel immediately but told that was not possible already was in process at warehouse. Received five collars and have emailed five times trying to get return instructions for just delivered unopened collars for refund. Not getting any instructions or help. Have sent original email with order number to them but thus far nothing. This company seems to be fraudulent or a total scam with how they check out your purchase. This is very frustrating since items will not be used or will be opened. Did not even realize order had been completed until price of five collars was deducted from my PayPal account. Completion of transactions is very sketchy. This happened March 31, 2026. Have been trying ever since to get this corrected.

12 de abril de 2026
Opinião espontânea
logótipo da Noobark

Resposta da Noobark

Hello Kim,

Thank you for sharing your experience. We’re saddened to hear that your experience with our support team has not met expectations.

We aim to provide clear and timely assistance, and we would like the opportunity to support you further. All returns are processed according to our return policy, which outlines the applicable conditions and timeframes.

At this time, we are unable to identify your order, so we have requested further information.

Please rest assured we will investigate and support you as quickly as possible.

Kind regards,
Carol from Tagsley

Classificada 5 em 5 estrelas

When I received both of the collars

When I received both of the collars, we started both of my golden retrievers out on them at a four on each of the options, vibrate, shock and sound. None of the options work for them to quit barking. They recognized that the sound is there and they look at me like I have rocks in my head and continue to bark so we upped the strength of each option and nothing changed. Got up to an eight and today I just decided to stop shocking them and try something different. Not sure what that’s going to be.

6 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Theft

This company took my money and then never sent me a product. When I asked for a refund, they refused.
The worst customer service experience I've had in years and I'm out $100

20 de março de 2026
Opinião espontânea
logótipo da Noobark

Resposta da Noobark

Hello Scout,

Thank you for your feedback.

Our goal is to ensure customers feel informed and confident throughout the purchasing process. We do not condone deceptive practices and take concerns like yours very seriously.

After reviewing your order, we can confirm that all charges have been fully refunded.

If you have any further questions regarding this case, please reach out to our support team and we will assist you.

Best regards,
Stella from NooBark

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