Had a lovely lad Jack call asking if we'd be interested inhaving doors fitted as he noticed we'd recently had our windows done. This was followed by a visit from Basil who was very informative on the... Ver mais
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Leia as opiniões dos outros
We've had such a positive and stress free experience with NGS. Right from the start of the process, when going through our options with Ben, we didn't feel pressured to accept work, and were fully p... Ver mais
We just had all our doors and windows fitted by GZ in Thetford.The fitters done an absolutely stunning job,left everything clean and tidy and the house it’s definitely looking different now. If yo... Ver mais
Really swift visiting and quoting. Very friendly staff and the installers were great. Cleaned up after themselves, polite, informative. Would keep us informed of when they arrive the next day. Overall... Ver mais
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Had a lovely lad Jack call asking if…
Had a lovely lad Jack call asking if we'd be interested inhaving doors fitted as he noticed we'd recently had our windows done. This was followed by a visit from Basil who was very informative on the priduct and took time to go through the varios options available to us. Will be going ahead with the purchase in 2027.
Poor company AVOID
We saw an advert on line regarding a government incentive scheme to replace windows. The lady from the company rang us and said that they would provide a non-obligation quote. We arranged an appointment Steve showed up and gave all the spiel about why their windows are so fantastic. The quote came in at £28,000 for new windows and the front door in a bungalow we said we were not interested the price then dropped to £17,000. We said we were still not interested and he kept doing high-pressure tactics to take the price very unprofessional throughout and people beware of this company.
Will use again
Lovely door and the guys cleaned everything before they left, would definitely use again.
Proper,clean,efficient.
Proper,clean , efficient, overall good.
Great service
Really swift visiting and quoting. Very friendly staff and the installers were great. Cleaned up after themselves, polite, informative. Would keep us informed of when they arrive the next day. Overall really happy with NGS and their service
Good choice options
Good choice options, salesman very knowledgable and install teams have been fantastic.
Arrived when they said and done a…
Arrived when they said and done a fantasy job. I would recommend. Apparently the sign generated 3 more jobs in the area so that says it all
We had Ben visit this afternoon
We had Ben visit this afternoon. Can honestly say Ben was extremely professional and friendly. He was patient and gave us time to consider the options he gave us.
The two fitters who came to fit my…
The two fitters who came to fit my windows were very polite and friendly. They done a good job and even cleaned up after themselves. Very professional. I will definitely use this company again when I need any more windows or door. Great job well done.
Extremely pleased with this company
Extremely pleased with this company. Good customer service. Work was well done all the people I dealt with were polite and helpful.
Stress free installation
We've had such a positive and stress free experience with NGS. Right from the start of the process, when going through our options with Ben, we didn't feel pressured to accept work, and were fully put at ease (unlike some other companies we have dealt with in the past, who would put on the whole 'hard sell' act).
We went for a lovely new front door with them, and were even given the option to make changes to our selected door, which we did without any fuss.
The installation went really well, and they were very professional and friendly throughout. We have other future projects in mind, and would definitely contact NGS when this time comes. Shaun and Jemma
Very professional
Good communication, Arrived on time, as for the work done, The fitter was very professional, and carried out the installation with the minimum of fuss, I worked in building so know what and how things should be done, And all I can say is that I'm very happy with the result.
My review
My seven new windows were installed in one day, on the installation date ageed ,the fitters were respectful of my property and
Cleaned up after them selves, I was pleased with the finished product and would recomend this company.
Good Door Review
It was a pleasure to see Basil and Calin this morning, very helpful and very informative. An asset to the Company and very very helpful and patient. They both knew what they were talking about and were very pleasant throughout.
From start to finish i found the team…
From start to finish i found the team very professional, the price was great and the fitters were very good, made no mess and did the job in good time.
I would recommend to anyone thinking of getting new windows.
You requested an Honest review
I can only reiterate the findings of other reviews. The quality of the products are good. The sales patter did the normal thing , throw in a high starting price , then reduce it down to make you thiink you have a deal.
Please ensure anything you agree with the sales person when you signed is listed , if not you wont get it . I didn't check.
And from the reviews this is o so true:
Some reviewers were not happy with the pricing strategies, reporting that initial high estimates were suddenly reduced during sales pitches. Others also mentioned occasional communication issues with the office team and delays regarding administrative follow-ups and scheduling after the installation work concluded.
It took several attempts to get a new door fitted sort of correctly.
Blamed it all on the Norfolk red brick.
Surely as a door company you know how to resolve this ?
Honest review
.
Good quality windows and doors fitted…
Good quality windows and doors fitted to our home and the sales process and fitters were all professional and polite.
Only improvement would have been in terms of communication which could have been better both before and after the fitting.
New opening with bifolds
We had a structural opening and bifold doors installed, very happy with the product and the outcome. Installation team were excellent keeping house tidy and dust free as possible and kept to installation time scale of 5 days start to finish would recommend
Everyone was polite and respectful when…
Everyone was polite and respectful when speaking to me
They kept us up to date as to what was happening. Cleared any excess material
Would use again
Great service
Great service start to finish with no hard selling and we negotiated an agreeable price for the work.
The engineers were clean and professional and all the work was explained properly.
Timings were as suggested and I have no issues in recommending this company.
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